Never Felt More Helpless

We were all hanging out in the Guild Hall when an Officer, on his second account, lets us know that he was going AFK, leaving his secondary logged-on. While he was away, a Guildie noticed that his primary account was no longer on the Officer's roster and that it was no longer on the Guild roster at all. This of course gets us to wondering what, exactly, was going on.

We all tried to PM our Guildie, hoping to get his attention, but to no avail. We then added his primary account to our friend's list just to see if he was in-game…he was. We began to suspect that his account had been hijacked so when one of us contacted him, we pretended to have money that was owed to him. In response he asked to borrow 5k with a promise to pay it back ASAP. We knew then that our Guildie's account was no longer his, and that there was no way to contact him to let him know. One by one, each of his characters on his primary account logged-on for approx 3-4 minutes and after about 15 minutes there was no further activity from the account. He had been hijacked, and there was nothing that we could do to help.

As we've done in the past, our Guild will come together and get our friend back on his feet.

Some of you may say that it was prolly his own fault, and maybe you'd be correct. But regardless of what he may, or may not, have done, what happened to him is inexcusable.

I will not speculate on how or why this happened.

was there a question in here somewhere?

Did you see a question mark?

Don't mind snowman, he's not the nicest person in the world...

I suggest you report this to A.net support asap and ask them to look into the issue.

Not much more you can do then that.

Hopefully your friend has learned his painful lesson this time.

Ouch. Hate it when all you can do is stand by and watch something like that. I hope your Guild mate gets back on his feet alright and takes measures to ensure this won't happen to him again.

Yea, definitely do that. But before doing that, you may want to try contacting your officer on his second account, because ultimately, he/she's the one who needs to contact ANet.

One thing came to mind . . . are you absolutely sure he didn't go AFK on his secondary account so that he could do something-or-other on his primary account? Just an idea.

yea defo. Also if u have a forum put a post on there and see what he says .

GL

While that is always a chance, it would seem odd for someone to log into their different characters for 15 mins at a time, one by one and not say anything back.

Clearly whoever it was clearing out each of the characters items, gold and armor.

This is the reason I change my password often, and make them long and complex. And never leave myself logged in, unless its at home.

Our Guildie has reported in, and yes his account was hijacked.

All I have to say is that the trust you have in a friend in is a terrible thing to loose.

That was the worst part for several members of our Guild who could do nothing but watch. Hence the thread title. Knowing what's going on and being unable to stop it sucks.

I think it's pretty nifty though that you got to see it happening real time. o.0

Hope he gets his account back though...

how does this fit in unless you know who did it and they had the account info? (was your friend the hijacker)?

My Guildie was hijacked by a friend, someone he trusted. How his friend got his password is unimportant really...what matters is the loss of trust.

He knows this, or he's just guessing?
"oh yeah, i hijacked your account last thursday to get some black dyes, hope you don't mind"

Sorry to hear about this Popi. RA-men was telling me about this yesterday. Tell "your guildie" (not sure if you wanted his name out) to hit me up, I can help out with some weapons or something.

no.

if he gives it out to one person you know of how many others did he give out to trusted friends?

1. a separate GW email you tell no one about composed of maximum number of random letters/numbers @ whatever

2. a maximum letter/number password you use for the game and nowhere else. and tell nobody

3 scan for spyware (keyloggers) EVERY time before logging into the game.

that is MINIMUM security to protect your account.

He knows...that's enough.


And BTW, you have one of the best Guild names ever. Outstanding....

meh... ._. no one knows my account password..not even me >.< (always forgets)...heck no one even knows my account email because its not tied or related to any names/aliases i use in game.

I think im more sad for the broken trust than losing the account.

GW is just a game. But people...friends....that shit is real >.<

What kind of friend hijacks? I'm confused. I have my friend's account info, and he has mine for a few different games. It's no big thing.

Sounds like this guy wasn't really a 'friend.'

Im not the nastiest person in the world either

Its an interesting tale, but seriously, what can we do apart from tell him to report it.

and I dont really have sympathy for people who have their accounts hacked, there are basic and simple things that people can do to prevent it. there are warnings and signs everywhere, if people chose to ignore it, then they dont deserve any sympathy.

In any case, if it was such a concern why doesnt the person in question make a post rather than one of his officers... or is this an officers duty nowadays? xD

Heh, do you scan for keyloggers every time you log on to Guild Wars? If I played daily, I'd rather have my account jacked than take the time to do that every day

Seriously though, sorry to hear about your guildie. It totally sucks that there are people out there waiting for opportunities to do this kind of crap. Maybe for a follow-up, the guys who did it will make a run down to the local arcade to steal some dirt bikes from 10 year olds....

Buy a UPS (optional) and leave your computer on all night. Set your daily purge for 3:00 AM or something. Problem solved.

Yeah, Mussolini has you beat...


Can't quite remember asking you to "do" anything.


What duties doesn't an Officer have? Ours get involved, we/they help, guide, counsel and perform whatever other task is required or requested.

[QUOTE] not every day, every time ii log in to the game which may be 2-6 times a day.

it only takes about 5-7 minutes while i look ovet this site.

when i am through here i will delete anything found and log in.

just for fun about a week ago i picked up a password theft goodie targeted at ncsoft games (lineage ii in this case)

nasty enough that the pc had to be rebooted and run the delete program before windows could start to get it

You'd better believe that if my "friend" did that to me, I'd be opening a huge can of whoop @$$! And if I couldn't do it, I'd hire someone who could! Just kidding... or am I? o_O Does his friend have a GW account then? If so, why is his account not banned? If you like, I'm in touch with the Korean Mafia... but don't tell anyone, lol. :P

in this situation... the first thing id do is NOT change my password and i mean that...

FIRST thing to do is contact anet
SECOND scane your computer for viruses and spyware
THIRD change your password

and in light of this situation... i didnt catch that any of the characters were delete so at the least the hijacker wasn't a complete ass and strip the characters, storage then delete everything

NEXT time if there is a next time... dont stand around and watch call for support imediatel providing all of your friends character names if you know them and provide as much information to support as you posibly can as being 3rd party...

other games i have played have been able to at the least "suspend" threatened account IMMEDIATELY until the issue is investagated...

this is something that the comunity in such games have appreciated from support...

me personally would be willing to have my account suspended at any time to make sure it is in controlled by the correct owner...