Server problem?

TehEsco

Pre-Searing Cadet

Join Date: Jul 2006

Got disconnect and get a error 013 here, european servers.

Liu

Academy Page

Join Date: Jun 2006

Code 13 for me too.

OFF TOPIC---When does Guru plan to get their damn site fixed? Links go to an annoying technical error page half the time.

Franco

Franco

Banned

Join Date: Jul 2006

England

VoB

Me/

fast casting is great , I have a level 20 mesmer/ele, interrupter illusionist for pvp, and nuker for farming ^_^ ofcourse i would also be leveling my monk up if GUILDWARS FIXED THE DAMN ERRORS

PickledGherkin

Ascalonian Squire

Join Date: Sep 2005

Glasgow, Scotland

Knights of Surmia

R/E

This is ridiculous. Just errored out with it saying please try this operation later....aye very good just as I'm going from the ascalon foothills into diessa. Surely since this is a global game, support will move round the planet as the day moves on.

If two million people have bought one or both of the games then I think they could at least form some sort of support team in US, Europe and Asia. Have we had any news, update on the website, anything apart from Gaile saying that they are looking into it?

Curse You

Curse You

Furnace Stoker

Join Date: Apr 2006

South Pole

The Magus Order

N/Mo

Yep, error 013. I can log in, but I can't load any of my characters.

Mala

Ascalonian Squire

Join Date: Jun 2006

The problem is not restricted to uk only, mainland europe here and can't connect either...

First i got an error 40 and got kicked out, now error 13 everytime i try to login.

Petrus

Petrus

Frost Gate Guardian

Join Date: Aug 2005

norway

W/

$€$£€££$6 just did thunderhead keep with my cantha necro with bonus nd all.. animation then error 40, 13 and so on .. hope i dont have to do it agn

makosi

makosi

Grotto Attendant

Join Date: Mar 2006

"Pre-nerf" is incorrect. It's pre-buff.

Requirement Begins With R [notQ]

Me/

Quote:
Originally Posted by Curse You
Yep, error 013. I can log in, but I can't load any of my characters.
Ditto. I have the shakes already.

PickledGherkin

Ascalonian Squire

Join Date: Sep 2005

Glasgow, Scotland

Knights of Surmia

R/E

To quote from the website

Network News
No network news at this time.

On that bombshell of a discovery I'm away to bed (23:25 here in Glasgow). This has been down for at least 6 hours and no-one can update the website!??

King Kong

King Kong

Krytan Explorer

Join Date: Jan 2006

W/R

Quote:
Originally Posted by PickledGherkin
Have we had any news, update on the website, anything apart from Gaile saying that they are looking into it?
They dont put anything good on the site, only stuff on there is about PvP crap They could atleast say we're fixing it or something! But instead we get...

Network News
No network news at this time.

http://guildwars.com/support/networknews/

Chaz Rea

Ascalonian Squire

Join Date: Nov 2005

UK

W/

I was in Arborstone when I got the error 13 messsage. Strangely, it only happened as we completed the mission - the three swords showed, but the cutscene did not. I was standing around in the mission, with Altrumm having appeared on my map, as have the three swords, but a constant message saying Reattemting connection to the server (Code=13) I could still walk around as normal, but all of the enemies had disappeared. I couldn't map out, as nothing happened.

When I logged out, I couldn't load any of my characters.

DFrost

DFrost

Krytan Explorer

Join Date: Jul 2005

Ultima Thule

Legacy of Echovald [Echo]

P/

Quote:
Originally Posted by Petrus
$€$£€££$6 just did thunderhead keep with my cantha necro with bonus nd all.. animation then error 40, 13 and so on .. hope i dont have to do it agn
A similar thing has happened to me at a different mission and I got the reward anyway. Hopefully it works that way in THK as well.

Liu

Academy Page

Join Date: Jun 2006

I was about to enter unwaking waters on the Kurzick side, and Reattempting...Code 15. Every time I clicked enter mission...

Evilsod

Evilsod

Banned

Join Date: Mar 2006

England

Lievs Death Squad [LDS]

Just finished an FoW trip with the alliance. 1 got kicked out after a lag spike. Any number of lag spikes since then. When we finished... came to return to ToA, instantly kicked out (some sort of code56 or somet). Back to the err13 messages. Euro server, UK.

Franco

Franco

Banned

Join Date: Jul 2006

England

VoB

Me/

I hope every single one of you that lost missions get it just the same .

But just think it could be worse, imagine if u were in UW or some place and u were picking up a green item and ectos and then lost it lol, I would be so pissed off.

Ryuki

Ascalonian Squire

Join Date: Apr 2006

Black Crescent

W/

Yep. Same here, the damn code 13. Just when my guild was about to HA, I get this shit coming up. Agh!!!!!!!!!!!!!!

Blackhawk

Wilds Pathfinder

Join Date: Jun 2006

N/

Quote:
Originally Posted by kralyrag
Obviously the Beta testing didn't go far enough!!

GuildWars Nightfall = GuildWars Nightmare!!!

Come on guys, addicted person having major withdrawals here.
Haha best comment I've heard all day

Mala

Ascalonian Squire

Join Date: Jun 2006

Quote:
Originally Posted by King Kong
They dont put anything good on the site, only stuff on there is about PvP crap They could atleast say we're fixing it or something! But instead we get...

Network News
No network news at this time.

http://guildwars.com/support/networknews/
I think they misspelled it. It should be:

News: No Network.

Andy_M

Andy_M

Wilds Pathfinder

Join Date: May 2005

Worthing, UK

(Don't fear) The Beaver

What with the extra influx of people coming on here and causing the very fragile GWGuru servers to collapse (again) I thinks it's time for bed.

Halev

Halev

Academy Page

Join Date: Jul 2005

UK

You've probably come to this conclusion already, but I've noticed from reading what you've been saying and from my own experience we get the first error (err=040, I think it was) when we're loading a new area, problems connecting to the server, I think.
*shrug* that's just an assumption.

tazzles

Pre-Searing Cadet

Join Date: Jan 2006

11.50pm GMT - cannot login from Australia - error 013.

makosi

makosi

Grotto Attendant

Join Date: Mar 2006

"Pre-nerf" is incorrect. It's pre-buff.

Requirement Begins With R [notQ]

Me/

Network News
Network News 19 July 2006

A current network issue in Europe is causing connectivity problems with Guild Wars and with various other Internet-based services and activities. We are working to resolve this issue, but at the present time we do not have a timeline for the correction of this problem. Thank you for your patience as this issue is resolved.

Guess who has favour of the Gods now? did I say Gods? I meant NCSoft. ^^

Darken

Ascalonian Squire

Join Date: Jun 2006

Chosen of Grenth

W/

I was doing Arborstone with my allaince, finished it with masters, skipped the end scene and we ended up back in the mission at the end. With a msg popping up in the chat box saying "Disconnected from server code=013" Now i get code 13 on the char select screen. Also english here.

Ellador Nae

Ellador Nae

Frost Gate Guardian

Join Date: May 2006

GMT+1

Quote:
A current network issue in Europe is causing connectivity problems with Guild Wars and with various other Internet-based services and activities.
Made it sound as if this is not a GW issue at all, but... like... "internet all over Europe is down".

Quote:
Guess who has favour of the Gods now?
LOL!!! Well Europe does. We can finally go to sleep knowing that we're not missing much.

KCCH

KCCH

Frost Gate Guardian

Join Date: Mar 2006

Rotterdam

Ar Vin Pvp[AMp]

Mo/

Keep getting code=013 for over an hour now!

Euro server here!

Shanaeri Rynale

Shanaeri Rynale

Desert Nomad

Join Date: Aug 2005

DVDF(Forums)

Me/N

Quote:
Made it sound as if this is not a GW issue at all, but... like... "internet all over Europe is down".
Lol. Glad i'm not the only one who thought it read like that, strange that every other website/service etc I can think of is working ok. Must be a localised Europe wide issue..

Ate of DK

Ate of DK

Wilds Pathfinder

Join Date: Oct 2005

Netherlands

None but Fools [nuts]

I just experienced the error too. But I experienced something else too:

I was in the deep while some people started to message me in msn that they got errors. While in the deep I didn't get an error message. Once we cleared it some left and started to say on TS that they couldn't log and got an err.

I decided to walk back a bit and pick up some items that were left. Then I tried to log to Cavalon and .... I managed to log. Walked to the merchant and .... My items were almost ALL GONE!!! Instead of Golden Items I got Keys again!

Then I logged again and got an err40.
What is going on! This is the second time the Euro-server is out in a short period. While the American Server is still on.

Franco

Franco

Banned

Join Date: Jul 2006

England

VoB

Me/

who cares, they have to fix it even if they stay up all night doing it....

Cuthroat Dibbler

Cuthroat Dibbler

Frost Gate Guardian

Join Date: Feb 2006

UK

Lore School

Me/

Quote:
Originally Posted by Liu
Code 13 for me too.

OFF TOPIC---When does Guru plan to get their damn site fixed? Links go to an annoying technical error page half the time.
I run a 3 screen PC..... and when i have guru open on screen 2 (running dual head [ATi9250] My primary screen (x850 with 256MB) which only has GW running on it gets clunky as hell. NO other site i visit does this... what is in guru code that screws my PC around....?

Lousy code? Pushed adverts ? What is causing it? 'cos it really annoys me!

Peachie

Peachie

Closed

Join Date: Nov 2005

England

The Peachatorium [hugs]

Mo/Me

logged in

Poison Ivy

Poison Ivy

Forge Runner

Join Date: Jan 2006

Toronto

Hopping

Mo/A

Quote:
Originally Posted by Franco
who cares, they have to fix it even if they stay up all night doing it....
I DO. I'm starting to think about getting back with my gf and screwing her again

Come on...fix the damn issue!

Ellador Nae

Ellador Nae

Frost Gate Guardian

Join Date: May 2006

GMT+1

Game works now, so go play... Everyone to the Tomb pls, I need a pug.

Ate of DK

Ate of DK

Wilds Pathfinder

Join Date: Oct 2005

Netherlands

None but Fools [nuts]

Quote:
Originally Posted by Franco
who cares, they have to fix it even if they stay up all night doing it....
I believe this topic is about that, so if you don't care then plz don't post in here. Thank you.

I just logged on again and got my items back. Happy again. A bit.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

All seems to be well now. There was a problem within a major European ISP earlier today and that caused the connectivity problems experienced by so many. I believe our technical team did some rerouting, but it was a pesky problem for a while. They are now doing a quick (<10 minute) emergency network repair, so there may be a tiny bit of connectivity gap during that period of time.

Just to make you aware, the source wasn't within Guild Wars, but external to the GW servers. We saw your guys drop off to nearly nothing on the graphs, and knew it was something really major. Thanks for your understanding, and for not yelling at us about something beyond our control.

Poison Ivy

Poison Ivy

Forge Runner

Join Date: Jan 2006

Toronto

Hopping

Mo/A

Quote:
Originally Posted by Gaile Gray
Thanks for your understanding, and for not yelling at us about something beyond our control.
Em...It wasn't me who threw a rock at your window...

TehEsco

Pre-Searing Cadet

Join Date: Jul 2006

Thanks for the great support Gaile, and to those who are whining, complaining and considering quiting GW cause of such problems, i just can say you definitly never played a buggy MMORPG before. Guild Wars has less downtimes than any other MMORPG i played before. Thanks anet!

Dark Dragon

Dark Dragon

Frost Gate Guardian

Join Date: Jul 2006

RTD

E/

Quote:
Originally Posted by Poison Ivy
Em...It wasn't me who threw a rock at your window...
lol

nice post Ivy

levortex

Frost Gate Guardian

Join Date: Jun 2006

Netherlands, gelderland

none yet

E/Mo

i cant even login on only 1 pc the other works fine (got logged out alot). but i dont want to play GW on that pc only on the other and that is not working

Stixxx

Stixxx

Krytan Explorer

Join Date: Dec 2005

Belgium

I dont think the problems are solved entirely. I was doing RA and while loading the map it sat at 0% for like 5 minutes. The error015 appeared and got logged off. I try to re-enter and boom err58 ftw! :-(

A couple weeks ago i had the same problem, err58 stayed on for about a week (see thread "err058 for more then 24 hours"). that time the problem was ISP related. Anet updated something and Telenet didnt.

Been going for an hour and a half now, and still cant login.
I live in Europe btw

N8DOGG

N8DOGG

Frost Gate Guardian

Join Date: Aug 2005

here

Modified Soul Society [SOUL]

W/Mo

Not only do I get a lot of err 7 / err 58's when I'm playing(like last night when I was 1 hour in to Tombs) This morning 0630 EST can not even log on (Err 58)

Tir N AIll