Blue screen.

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

Well i create another character and half way through it it goes to a blue screen says alot of stuff something like bad_pool_header can any one help me.

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

Any one?

Steel Hero

Steel Hero

Ascalonian Squire

Join Date: May 2006

UK

The Atlantean Legion [AL]

W/R

Have u recently updated Windows XP to Service Pack 2 or put any new hardware in the machine or even made any changes to the device drivers of ur computer hardware?

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

Well i have a new graphics card 6600gt agp and i don't know about the service pack 2 thing.

Steel Hero

Steel Hero

Ascalonian Squire

Join Date: May 2006

UK

The Atlantean Legion [AL]

W/R

Did this problem by any chance start after u had installed the new graphics card?

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

Well i baught the card then like a couple of weeks later i baught guild wars i don't thinks it's the card cause at my dads i have same card but it's PCI-E and that had no problems.

Steel Hero

Steel Hero

Ascalonian Squire

Join Date: May 2006

UK

The Atlantean Legion [AL]

W/R

Ok, it prob isnt the card but it could be the device drivers for the card, try downloading the latest drivers for the 6600GT from Nvidia. If its not that theres only one other explanation i can think of at mo. Windows XPs Service Pack 2 add on had a few problems with a background service called the 'Microsoft Indexing Service', it caused what is refered to as a Blue Screen of Death (BSoD) with the error STOP: 0x00000019 (parameter, parameter, parameter, parameter) BAD_POOL_HEADER Invalid Pool Header. So u could also try turning this service off by going to Start -> Run and typing services.msc. Now in the list that appears find 'Indexing Service' and double click it till startup type is Disabled and then restart the computer. If either of those dont work then im afriad im a bit stumped.

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

thanks i will try that now.

Steel Hero

Steel Hero

Ascalonian Squire

Join Date: May 2006

UK

The Atlantean Legion [AL]

W/R

np happy to try n help, hope it works

Soul_reaper2

Pre-Searing Cadet

Join Date: Jul 2006

TREK

N/E

i did both and it still don't work .