Alliance Bug?

Originally Posted by Kurtthebehemoth

I have an alliance with my friend's guild. Today, when everyone in my guild spoke in alliance chat, those in my friends guild could hear us, but we could not see our own writing. Plus, when they talked none of us could see that either. We all made sure that the Alliance chat box had a check in it. The alliance was created by the [Vangaurds of Tyria].<<<yes it is spelled incorrectly like this???. My friends guild is [Zombies In Training]. We do not show up on their Alliance list, and they do not show up on ours. When we try to re-add them, it says they are already part of an alliance, yet their alliance list is empty. When my friend trys to re-invite my guild the computer replies that they have insufficient permissions. The most annoying thing is that we cannot leave the alliance and start all over because it is not listed. But, we know it does because we can talk 1 way through the alliance chat. I wondered if it was a problem with just [ZIT] so i created another guild [Glob Of Ectoplasm] on my extra account and used [VoT] to invite them. The same problem occurs between [VoT] and [GoE], but [GoE] and [ZiT] can communicate perfectly over alliance chat. Although no guilds show up in any of the 3 guilds' alliance lists.
Please help us.

Originally Posted by NCsoft

Hello Kurt,

Thank you for contacting the Guild Wars Support Team.

Your information has been sent to our developers for review. You may be contacted again if more information is needed on this issue. However, if no further information is needed, your ticket may be set to "Closed" without any further correspondence. (Also, please be aware that we are unable to recover any items or characters that have been lost to your account for any reason.)

Our developers will not be able to personally respond to you to let you know the status of this issue or any related fix, but please be assured that they are looking into the issue. (Our Game Updates page is a good place to keep up with the latest changes to the game: http://www.guildwars.com/support/gameupdates/)

If this issue is confirmed as one that requires change, it will be placed on a list and prioritized along with any other issues that exist in the game. In the direst of emergencies, some high-priority issues are scheduled to be fixed within days or even hours of when the issue is first discovered. However, please understand that most issues take several weeks or months before a fix is designed, constructed, tested, and eventually passed into the live game environment.

Thank you for your support and patience.

Regards,

The Guild Wars Support Team.

Originally Posted by Arcador

Someone will reply when they read it. It just cannot get immediatelly.