Anet does not care about Australian players

Abdul

Academy Page

Join Date: May 2005

Australian lag ftl, I don't care about having our own region, but we really need our own server.

Makes it more difficult than it should be to play an interrupter or infuser, or any other role that requires precise timing. And theres always the constant rubber-banding issues, where you get teleported back a few spaces if you change your movements too fast.

Terra Xin

Terra Xin

Furnace Stoker

Join Date: Mar 2006

New Zealand

Me/R

oh Yoshi... *pats guildie's back*

well, I'm from NZ, there was some huge confusion between early access and the pre-orders. I missed out, getting the message that they sold out on their early access keys. At least the game came on time...

Support for Australasia? sure why not? We're already spread across two different countries because either "we're in europe by default" or, "we speak english only^^". We have an alliance with a guild who is stationed in Europe, and we can only play with them in the international districts... makes it hard...

Talking about language support, how about implementing Maori into your system :P.

eternal pho

Banned

Join Date: Nov 2005

The Licious Fame Farmers {TLG}

W/E

Quote:
Originally Posted by Abdul
Australian lag ftl, I don't care about having our own region, but we really need our own server.

Makes it more difficult than it should be to play an interrupter or infuser, or any other role that requires precise timing. And theres always the constant rubber-banding issues, where you get teleported back a few spaces if you change your movements too fast.

Well for some reason I sometimes have that annoying lag even though I play on my own server ( America) with very good internet connection too

SerenitySilverstar

Wilds Pathfinder

Join Date: May 2006

Quote:
Originally Posted by Terra Xin
Talking about language support, how about implementing Maori into your system :P.
Whakarongo Mai you stupid bloody henchies!! Hehe.

Caethas Turan

Caethas Turan

Academy Page

Join Date: Jun 2006

Auckland, New Zealand

Reapers of Oblivion [Ruin]

Quote:
Originally Posted by Inner Salbat
Not to mention there nightfalls thing there sending will likely not reach us, in Australia or New Zealand either, which means we miss out on 1 free slot, and the right to access Nightfalls early yet a again!.
Kia Ora!

Yup! All I have to say .. And why couldn't we have gotten the option when we first loaded our access key to where we wanted to go Europe Servers or American?

SerenitySilverstar

Wilds Pathfinder

Join Date: May 2006

I find it unusual that so many Aussie/Kiwi players say they got put on the European server. When my husband and friends got the game (before me, store bought), they went on to the American Server. When I bought my access code, I got it from PlayNC America, so I immediatly got put on the American server too.

I can't remember if there was a choice when we put in our codes. Any other kiwis wanna put their 2 cents in?

Caethas Turan

Caethas Turan

Academy Page

Join Date: Jun 2006

Auckland, New Zealand

Reapers of Oblivion [Ruin]

I bought my game from EB Games, when loaded, I was in the Europe Servers.

Oh and I'm a kiwi.

Irongate

Irongate

Frost Gate Guardian

Join Date: May 2005

Quote:
Originally Posted by Lady Lozza
EBGames has a monopoly on the game, and anything they say goes. A HUGE proportion of gamers in Australia buy ONLINE and have the games mailed to them, better range than EB, and better prices. A number of ONLINE game stores are happy to stock "pre-order" packages and send them to buyers.
EB (in Australia) DOES NOT STOCK PRE-ORDERS, PERIOD.
They will NEVER stock pre-orders, it's a fundemental part of their policy.
Not

http://www.gamesman.co.nz/product.php?id=6282

I bought Factions prerelease from Gamesman in New Zealand and got the prerelease box. Simple, don't use EB.

Carth`

Carth`

Desert Nomad

Join Date: Apr 2006

Quote:
Originally Posted by Curse You
Isn't Finland part of Europe?
Yeah. I don't know how districts in Europe work, but usually there is always English, French and German districts. German actually has the most districts usually, more than English has. You also see Spanish districts, and occasionally Italian (I believe it's based on demand), but for some I've never seen Finnish or Swedish. I see loads of Swedish players, so you'd think they could get a district to play together. Lucky you guys are all so good at English.

lg5000

lg5000

Jungle Guide

Join Date: Jul 2005

Australia

Well.. last time round, things got interesting in Australia. Alex Weekes had promised us he'd do his best to get us the pre-orders, and... it worked, several EB's were understocked with copies of the pre-order, while at least one in Canberra claimed to never have received any.

I'm sure EB's got sick of me calling them on a almost daily basis, and in the end, we got 2 out of 3 pre-orders.

This time around though, I believe that everyone has learned from last time, and that this time, the pre-orders are going to be available to all of us who have/will have pre-ordered. Not that I'm leaving that up to chance, I will be hassling my local EB's the moment I know the pre-order should be in store.

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

I do agree with you in pretyt much all aspects especially Australia gaining its freedom. The only thing in common with America they have is that they are English speaking other wise they are thousands of miles away, not even in the same continent. If countries like Taiwan can get their independence why cant Australia? Plus Australians must also get some lag if they use American servers when they are so far away. I feel sympathy for Australia!

lg5000

lg5000

Jungle Guide

Join Date: Jul 2005

Australia

MMSDome, Australia is too layed back to bother with independance. We're still a british colony

Poison Ivy

Poison Ivy

Forge Runner

Join Date: Jan 2006

Toronto

Hopping

Mo/A

I'm from China...*sigh*

I don't even know where to begin my rant...

Lando Griffen

Lion's Arch Merchant

Join Date: Feb 2006

I like having Austrailian players in American servers. Too bad I can't talk to most of them unless I stay up all night EST ftw

Inner Salbat

Inner Salbat

Lion's Arch Merchant

Join Date: Oct 2005

Leader - ANZAC

E/

Quote:
Originally Posted by Terra Xin
Talking about language support, how about implementing Maori into your system :P.
Next you'll be asking for a /hucker emote, sorry for the spelling but I didn't grow up in NZ, so Maori is very alien to me, I still think there swearing constantly when they speak

Queenie

Queenie

Forge Runner

Join Date: Jul 2005

Quote:
Originally Posted by Jodie O
Australia Is and Always will be a third world country, our biggest and most well known stars are Mick Dundee and Steve Irwin

Nuff said.

PS I'm with Slainster on this one "dont see the point of this rant anyhow".
/rant
If I were you I'd go look up the meaning of third world countries.

/end rant.

Edit: Look here.

http://en.wikipedia.org/wiki/Third_World

Roshi_ikkyu

Jungle Guide

Join Date: Apr 2006

Mo/W

Ok I've gotten some feedback, mostly negative, about this!
Why did I post this thread?


First off, Australia should not have its own region! It's completely true WE COULD NOT POPULATE OUR OWN REGION! the numbers just aren't that high yet... yet.

And secondly I warned you it was a rant!

But we are a country that is feeling neglected, We got screwed over for early access, A deadline is a deadline, in the last chapter. And I hope we can hold you to your word Alex Weekes and the rest of Anet.

We live with 'the no home glory matter', and do it well, We still represent Australia and New Zealand. Anzac [ANZ] is evidence, All aussie/nz since beta!

We/ I would just like alil respect, please see if it's a feasible solution to atleast change the default territory. Or atleast offer an option to choose, thats highly noticable eg not defaulted!
Euro with its multi-language flare is like an alien planet for players from an Isolated ENGLISH speaking country and Kingdom.

We (Aus/NZ) will always have the Timezone issues, its the nature of time lol.
But I have less lag on USA(NA) territory then I did on Euro, I still house a mule account in Euro, for storage, extra slots and accessing Aussie/NZ's for new guild memberships. before conviencing them to switch to USA territory

And asking for a AUS$ price listing isn't too much to ask, We all know it would be paid in US$ OR Euro's, but could we atleast have the option of knowing what it would be at the store price in AUS$.

Alex Weekes
Thank you for your notice, and assisting by passing the suggestions on.

I can dis-enchant the EB lies too, they do offer per-orders with added extras, often they order first round stock on a pre-order basis.

But the staff fully admitted to not passing on the 'early access keys' bonuses to buyers. They infact do this with a few titles. Most recent I was told it happened with D&D: online.
Thats EB for ya, not Anet but the release hold up last time made it too easy for EB to resist. the staff informed me.

**3 different stores supplied informations and even a regional phone call***

Viper1769

Viper1769

Ascalonian Squire

Join Date: Feb 2006

Australia

Born Supremacy

R/Me

wel this it not a FIRST ... look at some of these posts about release of "factions"
http://www.guildwarsguru.com/forum/s...php?t=10012154

Rampager

Rampager

Krytan Explorer

Join Date: May 2006

Australia

Mo/

also i know this is kinda off topic but why do we pay $100 for games? when most other places are $50?

Shadow of Light

Shadow of Light

Lion's Arch Merchant

Join Date: Jun 2006

Australia

Mo/

I've been happy with being an Australian GW player since we were given the option to change servers. ^^

European servers were just so... empty... until around 11pm Australian time.

Clusmas

Clusmas

Frost Gate Guardian

Join Date: Jul 2005

Brisbane, Australia

n/a

Quote:
Originally Posted by Rampager
also i know this is kinda off topic but why do we pay $100 for games? when most other places are $50?
Taxes/duties.

lg5000

lg5000

Jungle Guide

Join Date: Jul 2005

Australia

Quote:
Originally Posted by Inner Salbat
Next you'll be asking for a /hucker emote, sorry for the spelling but I didn't grow up in NZ, so Maori is very alien to me, I still think there swearing constantly when they speak
They should make a class have the Haka as dance preferably a warrior-type class. After all, the Haka is the Maori war dance.

Quote:
Originally Posted by Rampager
also i know this is kinda off topic but why do we pay $100 for games? when most other places are $50?
That's US$50.00 which works out about.. AU$70? I'm guessing shipping costs make up for the rest.

Lady Lozza

Lady Lozza

Forge Runner

Join Date: Dec 2005

Oz

Angel Sharks

Me/N

Quote:
Originally Posted by Irongate
Not

http://www.gamesman.co.nz/product.php?id=6282

I bought Factions prerelease from Gamesman in New Zealand and got the prerelease box. Simple, don't use EB.
Trust me, in Australia, EB has a monopoly, period. I've no idea how you got so lucky in NZ, but GW is not sold outside the EB chain in Australia - not even in our online stores. Personally I order from the UK I have for the last 3 years, I pay a lot in postage to get it, but it still works out cheaper (or just as much) as buying from EB, and at least I'm garanteed to get it, get it on time or even before it hits the shelves here.

elektra_lucia

Banned

Join Date: Feb 2006

England

Leteci is [sexy]

Mo/

Pointless thread that isn't constructive, and you don't see "England has favour". America is a continent, despite popular belief it isn't FACT that North America is Canada. For some, America includes Canada.

I think maybe Australia is its own continent that deserves its own favour, and maybe you should be put in with the American's. The problem to this is - you'd have such a stacked game.

I've seen PVE and PVP side of both servers. Americans excuse for not having favour "not many Americans PVP". Ha, this is actually rubbish.

More Americans PVP. More Americans PVE. This means - if you put Australians in with Americans, you're going to have such a different ratio it'll be unfair.

Quote:
also i know this is kinda off topic but why do we pay $100 for games? when most other places are $50?
www.google.com look up politics, tax, wealth, things about countries etc.

Krugz

Krugz

Ascalonian Squire

Join Date: Dec 2005

[FoF] Fear Our Faction

W/

Quote:
Originally Posted by Roshi_ikkyu
[
Where a nice guy ignored my question (Why do I have to view prices in Pounds when I live in Australia, and we use the Australian Dollar? ) With a almost irrelevant reply of "Unfortunately, we do not accept payments in Australian dollars at this time. We apologise for any inconvenience this causes."
I understand that they wouldn't accept payment in AUS$, my question was why do I have to view prices as pounds?!! I guess I could or should blame the language barrier. Or maybe I was to vague. :headdesk:

Australia and New Zealand default server being European!
Cause you know in a country that speaks english, that is a colony from England, and located somewhere in the big blue ocean near Southeast Asia/ Oceania, Its only logical to place us in a server that doesn't assist our timezone. And a Server that is populated with people speaking afew different languages.
I know there are english districts, but try telling that to poor Joe Ele, in a guild where 85% speak french! No wonder soo many jump to USA server.
But then to find out that Anet classes Australia and New Zealand as European for support and account purposes! ZOMFG.

Where is the love, Anet..... Where is the love!
IGN Roshi Ikkyu
1) I didn't bother reading through the reply posts, so if I blatantly repeat something, forgive me.

2) Why would they bother converting all their prices into the Aus $ when you can't pay in that currency? if they do that, they might as well convert it into some "magic $ from the great beyond", because it's just about as useful. If you're in Aus, and you want to buy something with Aus $, you can't. So, you need to know the prices in what they DO accept, you'd be complaining if you only could see the prices in Aus $ when they don't even acccept that currency,wouldn't you?

3) Europe > Australia in terms of # of gamers/ importance to Anet. Anet is a business, they go where the money and the majority of players are. It's not Anets fault that they don't want to pay an group of support techs for a group of players that probably makes up less then 10% of all the players. It's sad, but that's how it is with ALL companies.

4) As for the delayed deadlines, ya that sucks.. but timezones and such always messes stuff up.

Roshi_ikkyu

Jungle Guide

Join Date: Apr 2006

Mo/W

Posts like the last two makes my brain sad!
Quote:
Originally Posted by Krugz
1) I didn't bother reading through the reply posts, so if I blatantly repeat something, forgive me.

2) Why would they bother converting all their prices into the Aus $ when you can't pay in that currency? if they do that, they might as well convert it into some "magic $ from the great beyond", because it's just about as useful. If you're in Aus, and you want to buy something with Aus $, you can't. So, you need to know the prices in what they DO accept, you'd be complaining if you only could see the prices in Aus $ when they don't even acccept that currency,wouldn't you?

3) Europe > Australia in terms of # of gamers/ importance to Anet. Anet is a business, they go where the money and the majority of players are. It's not Anets fault that they don't want to pay an group of support techs for a group of players that probably makes up less then 10% of all the players. It's sad, but that's how it is with ALL companies.

4) As for the delayed deadlines, ya that sucks.. but timezones and such always messes stuff up.
Yeah your right, you did repeat EVERYTHING thats already been said. And you don't even know about half of it! Timezones didn't screw Aus over in the last release!
Solution I'm not even going to reply to most. Why? If you can't take the time to read a thread before posting in it; don't bother posting!

The reason for price listings is: I like to know how much something cost, cause no matter the currency when the bill is due I pay in AUS$ (maybe extra for conversion depending on the payment system), yes true converting isn't that hard to do.... oh wait then why doesn't Anet do it? or atleast have a option to convert?.... Mmmmm faulty logic!

And as for elektra_lucia It was NEVER..... NEVER about Australia having favour, but being short changed via default districts and pre-releases media.
And elektra_lucia, don't look now but majority of Aussies and NZ's and possible other ill represented english speaking, timezone neglected regions, are already in the US(NA) territory!
It would just be wonderful not to be forceable defaulted to a multi-lingual district!

Eleazar

Pre-Searing Cadet

Join Date: Apr 2005

Quote:
Originally Posted by Lady Lozza
Trust me, in Australia, EB has a monopoly, period. I've no idea how you got so lucky in NZ, but GW is not sold outside the EB chain in Australia - not even in our online stores.
I believe they got them in 'outside' of the normal distribution channel.

Why oh why did NCSoft sign up with EB Games for distribution down under. Seriously weird decision which will ALWAYS hamper the growth of the game in this region. Although I suspect growth in Oceania in any shape or form doesnt warrant its own Pie Graph in the Marketing meetings hence why this arguement is devoid of any real meaning to those that matter.

It drives me nuts when I go into every other PC Store, Dept Store, Warehouse and even friggen Officeworks and see 'u know what' lining the shelves, while GW collects dust on the bottom shelf of the local EB Outlet.

I live in Europe now I can tell you that I go into just about every store that sells PC Games and see Factions, even to this day lining shelves prominently.

I dont suspect things will change and EB will continue to provide abissmal coverage for GW and little benefit to NCSoft as a distributer in the Oceania Region.

Linkusmax

Krytan Explorer

Join Date: Sep 2005

I'm quite lucky in that my local EB gave me my pre-order disc but I had to specifically ask for it. I did have a bit of a talk with the manager and he told me when he informed his customers of the CE delay he was threatened with violence a few times. I must admit I laughed. In actuality my EB is pretty good in general. Much better then other EB's I have been too.

Krugz

Krugz

Ascalonian Squire

Join Date: Dec 2005

[FoF] Fear Our Faction

W/

Quote:
Originally Posted by Roshi_ikkyu
Posts like the last two makes my brain sad!

Yeah your right, you did repeat EVERYTHING thats already been said. And you don't even know about half of it! Timezones didn't screw Aus over in the last release!
Solution I'm not even going to reply to most. Why? If you can't take the time to read a thread before posting in it; don't bother posting!

The reason for price listings is: I like to know how much something cost, cause no matter the currency when the bill is due I pay in AUS$ (maybe extra for conversion depending on the payment system), yes true converting isn't that hard to do.... oh wait then why doesn't Anet do it? or atleast have a option to convert?.... Mmmmm faulty logic!
1) I asked you to forgive me because I'm at work, I'm just taking a break.I don't have time to read through all the pages of posts. If you're going to be rude to people who are simply trying to answer your questions, you deserve a "sad brain". I was honestly only stating why I thought they wouldn't bother using Aus $. I didn't say "This is the absolute 100% correct reason for why they must not be showing you it in Aus$:". All I said was that was probably Anet's thought process, "Lets not convert it to Aus$, we don't even accept it." You know what kind of amazes me the most though? "It's not so hard", so do it yourself? gg

2) If timezones didn't screw you over, hurrah. Good for you, really. I would think something so trivial could hinder the process, I ordered some stuff from Aus to USA and it took well over two weeks, I figured the same might happen backwards, if not worse.

Sheol

Sheol

Frost Gate Guardian

Join Date: Nov 2005

涼宮ハルヒ主義 [SOS団]

W/

Quote:
Originally Posted by Eleazar
I believe they got them in 'outside' of the normal distribution channel.

Why oh why did NCSoft sign up with EB Games for distribution down under. Seriously weird decision which will ALWAYS hamper the growth of the game in this region. Although I suspect growth in Oceania in any shape or form doesnt warrant its own Pie Graph in the Marketing meetings hence why this arguement is devoid of any real meaning to those that matter.

It drives me nuts when I go into every other PC Store, Dept Store, Warehouse and even friggen Officeworks and see 'u know what' lining the shelves, while GW collects dust on the bottom shelf of the local EB Outlet.

I live in Europe now I can tell you that I go into just about every store that sells PC Games and see Factions, even to this day lining shelves prominently.

I dont suspect things will change and EB will continue to provide abissmal coverage for GW and little benefit to NCSoft as a distributer in the Oceania Region.
Closest EB to me is 400km away. if they want to reach a bigger market i would suggest different distribution tactics. Almost thought i wouldnt get factions but about a month after its release i managed to get it. missing out on the tengu event etc.

but at least i got it

(though would have preferred earlier)

Lady Lozza

Lady Lozza

Forge Runner

Join Date: Dec 2005

Oz

Angel Sharks

Me/N

Quote:
Originally Posted by Sheol
Closest EB to me is 400km away. if they want to reach a bigger market i would suggest different distribution tactics. Almost thought i wouldnt get factions but about a month after its release i managed to get it. missing out on the tengu event etc.

but at least i got it

(though would have preferred earlier)
Well I certainly hope that Anet/NCSoft is getting our message.

Australia is one of the most computer literate conutries in the world. On average there are 3 computers per household, and the vast majority of us know how to use them.
Being more computer savvy than a large proportion of the western world, recent studies have shown that we are MORE likely to buy ONLINE, especially if the store concerned is AUSTRALIAN. We are more cautious of buying from overseas companies online. This is the MARKET REALITY in Australia. Add that to the fact that we don't have EB stores in every town, and perhaps you might come to the conclusion that distrinbuting GW in Australia through even only a single (major) online game retailer would not only make it easier for current customers, but yield more sales overall.

Inner Salbat

Inner Salbat

Lion's Arch Merchant

Join Date: Oct 2005

Leader - ANZAC

E/

You know it's not just the currency that is the problem here, I just noticed and it didn't twig before, I've no idea why maybe I am as thick as 2 short planks, but before I installed factions my territory count was 4, after I installed Factions, it is now set to 3, when I install nightfalls (changing the darn thing from European to American) it will be 2, so basically I can install 2 more chapter into my account 'after' nightfalls, and then the next chapter will be stuck in European territory, so why doesn't this appear as a problem?

Will ArenaNet provide 'free of charge' for those that live in places where we get GW from European places, but it is preferable that we play on American servers due to lag etc, 5 more zone chances ?

And if our territory is selected as Amercan is should display at least the US price not the European one anyway, I'd have expected European if my territory was selected as such, but it's not, so at the very least it should be American.

Mr.Deflok

Mr.Deflok

Frost Gate Guardian

Join Date: Apr 2006

Wellington, New Zealand

Guardians of Dragon Temple

E/Me

So have any kiwis got the pre-release package yet? Because all the EB's in the city I live in (Wellington) don't even know what it is.

SerenitySilverstar

Wilds Pathfinder

Join Date: May 2006

Quote:
Originally Posted by Mr.Deflok
So have any kiwis got the pre-release package yet? Because all the EB's in the city I live in (Wellington) don't even know what it is.
Just rang the EB I have my pre-order at (Northlands, Christhchurch), and they say they haven't arrived yet.

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

We already have a thread or two about the Australian situation in the Nightfall section. I don't think we need to bump a month old thread just to further ask if anyone got the prerelease pack yet just cause it's in another section of the forum.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by Knightsaber Sith
We already have a thread or two about the Australian situation in the Nightfall section. I don't think we need to bump a month old thread just to further ask if anyone got the prerelease pack yet just cause it's in another section of the forum.
I'd tend to agree. We really will address the PBP issues -- I know our NCsoft Europe folks are working on any issues even as I write! In the meantime, let's let this thread rest, since it's about an unrelated topic.

xDusT II

Wilds Pathfinder

Join Date: Aug 2006

Melbourne

Yeah I just pre-ordered my collectors edition just to find out that I would have to return next week to collect my pre-release pack and then return again to pick up Nightfall..

And the whole European thing isn't a major thing, I just swapped over to American. If there was an Asia and Oceanic server, there would be no-one aound and all servers would be near empty thus wasted...

Roshi_ikkyu

Jungle Guide

Join Date: Apr 2006

Mo/W

I'm starting to wonder if Australia will get any Anet love.

I mean there was the Euro minipet mag release lately, And since Australia is classed as the newest state of the EU in Anet terms, make me wonder if we are doomed to miss out on all event offered in our server selections

We most likely won't receive any US extra material, I can understand that. Plus our pack don't come from the US and our support is from EU.

But with the mag give away/ bonuses from the UK and such we are just as unlikely to be offered any such items.

I mean we got the BP for nightfall, alil late but they got here. (We'll see about the game before I sing your praises Alex
)

But what are the chances of Australia and New Zealand and the smaller regions that are forced to be refugees in foreign quaters, being offered special items connected to mag and other such give away?

devilru

Academy Page

Join Date: Jun 2005

公平さの光 [微笑]

I rather A-Net spend their time and money on other things then giving us an exclusive Mini-pet.
Wouldn't you rather have A-Net implement Re-connects to make up for Australia's trash internet connections instead?

Roshi_ikkyu

Jungle Guide

Join Date: Apr 2006

Mo/W

Quote:
Originally Posted by devilru
I rather A-Net spend their time and money on other things then giving us an exclusive Mini-pet.
Wouldn't you rather have A-Net implement Re-connects to make up for Australia's trash internet connections instead?
Well my internet connection is already wonderful I rarely err7. So trash... not here.

Such offers/ specials are being conducted anyway, were are just missing out.