"We've learned some lessons from that, and going forward, we want to be designing things so that they're much more friendly for the casual players. We don't want to make certain areas of the world off-limits"
I found the little tidbit about Anet not releasing the number of people online at different times kinda interesting. Yes, 2 million sold, but tell us how many people are on at any given time, or accounts that have been active for <insert time frame here> hours in the past 10 days.