hi every1, my computer is a Compaq,my system is fine to run Gw
but everytime i play the game, there is a pop up that always shows
it says: Compaq Support Information. (name: HPsysInfo.exe)
now..it gets realy anoying while i play, because it appears like 3 times in 10 min.
anyone know what it is, and a way to make it stop??
it only happens wen i play guildwars btw, because i play Css , hl2, and it never happens wen i play those games.
Compaq Pop up while playin gw
Gwmaster
Tarun
You can try disabling it through MSConfig.
Start > Run > MSConfig (Startup tab)
Start > Run > MSConfig (Startup tab)
bunnys are ebil
alt+ctrl+s makes it popup i have same problem >.> and well im not really computer savvy so i have no idea how to fix it sorry 
awesome sauce
Yeah you can stop it from starting up by going to the startup tab in msconfig like tarun said and unchecking the box next to hpsysinfo.exe.
Gwmaster
i already tried to do that but, it doesnt appear on my Startup or Service tab.
Fain Dreamkiller
try looking for it in control panel > administrative tools > services
try to get the service to stop rather than start up?
try to get the service to stop rather than start up?
Gwmaster
Quote:
|
Originally Posted by Fain Dreamkiller
try looking for it in control panel > administrative tools > services
try to get the service to stop rather than start up? |
i know that it is in the folder Windows/prefetch
i deleted the file Hpsysinfo.exe but it keep reappearing.
and with that pop up is freaking anoying to play.
gabrial heart
Have you rebooted since you deleted it? Heres where it's located usually C:\HP\Support\hpsysinfo.exe. Also, you absolutely should see it in msconfig, go to start menu > run> *type* msconfig >startup tab > uncheck HPsysInfo.exe.
In answer to your question about what it is, it's thier support program that gives you info about your system, serial nos, etc..
In answer to your question about what it is, it's thier support program that gives you info about your system, serial nos, etc..
chessyang
have you check the Add/remove for any compaq crap that can be removed?
Celestial Crown
I'm not sure if this a late message or not, but I have found the solution! Delete the file called "HP Pavilion support information.lnk" You can search for it Windows because i cant remember the exact location. But once you delete it it will not bother you anymore from pressing ctrl alt s =P
Tachyon
Quote:
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Originally Posted by Celestial Crown
I'm not sure if this a late message or not
|
Chronusmcgee
All you have to do is go into the All Users startup folder and look for the shortcut titles with "HP Pavilion Support Information.lnk" examine properties and remove the hotkey combo from the properties. Save and viola, It's gone!
The shortcut may be inside an inner folder within startup, but this method works no matter where the link is stored.
I am a writer so I hit the combo often in word and pagemaker, thus annoyed at the problem I just kept whacking at it until I got results.
BTW - If you delete the link, the HP Update program will just put it back. For added safety, you might want to lock the link file once you save it to prevent the updater from changing the setting. So far though I haven't had any problems.
The shortcut may be inside an inner folder within startup, but this method works no matter where the link is stored.
I am a writer so I hit the combo often in word and pagemaker, thus annoyed at the problem I just kept whacking at it until I got results.
BTW - If you delete the link, the HP Update program will just put it back. For added safety, you might want to lock the link file once you save it to prevent the updater from changing the setting. So far though I haven't had any problems.
Snograt
Oh dear - thanks for the final info on this case, Chronusmcgee - lets hope it helps anyone with the same problem.
Sadly, though, you've just made the second annual resurrection to what is now a very old thread!
Heh, your very first post too - welcome to Guru
Sadly, though, you've just made the second annual resurrection to what is now a very old thread!
Heh, your very first post too - welcome to Guru
the pretender
You might be able to remove this:
Start->Run..->regedit- Edit->Search for HP or any keyword removethe key that has anything to do with that exe.(Make a backup of your Registry). (I may be wrong)This may not be an exe but the hex-code may have been dumped in a registry key and gets rebuild every time the pc starts up or logon to ur system. After its build its then loaded in to memory.
Start->Run..->regedit- Edit->Search for HP or any keyword removethe key that has anything to do with that exe.(Make a backup of your Registry). (I may be wrong)This may not be an exe but the hex-code may have been dumped in a registry key and gets rebuild every time the pc starts up or logon to ur system. After its build its then loaded in to memory.