headache with skill pack

i just bought guildwars, its great

i created an account etc.. with the code on the scratch card, then i created character in the roleplaying part etc.. logged out

now i want to add this skill pack
unlock 7 normal skills
unlock 1 elite skill
unlock 2 weapon or armour upgrades

i click edit account then manage access keys then it says the aditional content isnt loaded, and nowhere to add a key

i searched the forums and it said to add it to the account before i log in...

i clicked on that and then i type the key and then an error comes it says i cannot add the key because the right i have with the current account means i already have it..

but when i look in mangage account i dont have it in the other content section please help

have you tried typing

/bonusitems

or whatever the instruction manual said to type?

? type that where in the game? i tried and nothing happened

On the screen where you type in your password to log in, look a bit down for a "Create Account or Add Access Key" option. You have to use that to insert the skill pack to your existing account.

Edit: Also just so you know, those are for PvP use only really. Roleplaying characters only benefit of unlocked non-elite skills that will be available on skill trainers to purchase after unlocking. As it seems you just started playing Guild Wars, I'd say don't worry about the skill pack yet. Insert it later when you get into PvP side of the game.

no its still wont add, i did what u said but it says it is already part of the game and addes, when it isnt oh well

i have created a roleplaying character, what is the pvp can i use the same roleplaying character and use him in the pvp section?

You go into the pvp panel and pick a premade and viola you can go and collect some faction.I would suggest you pve for awhile and get use to how the game works as wel as unlocking runes and weapon upgrades.

Hmmh, well if you are absolutely certain that you aren't doing anything wrong, I suppose you could ask Anet to help.

You can use your roleplaying char for it, but you shouldn't rush to PvP yet. Pretty much you are expected to know the game before you go against other players in combat or you wouldn't survive for long most likely.
Take your time with the roleplaying (PvE) side to learn the skills. Play the game through, try other characters to see what they can do and then go for the PvP. It's a whole different kind of game on that side.