Lag Issues And Error 7's
adderworks
Ayup, it has virtually wiped out my guild. so far. It has gone from like 9 people online at once to 3 with the lag spikes. Can we call this a NF preview? :P Meh, I am not sure where this leaves us players with the lack of notice/warnings/slightest clue from the server staff.
DaHammer
With all the lag / err7 issues that ANet chooses to ignore, I think the "Nightfall" for ANet is fast approaching. The game is basically unplayable because of the lag spikes usually followed by an err7. I sometimes log both my accounts onto 2 different PCs on my LAN. The problem occurs on one or both PCs and it doesn't make a difference which one it is. I lag/err7 on my laptop whether I play on my ISP or on a different one in a different state. As someone else posted here, I will not purchase Nightfall until the problem is fixed. I know the flamers will say things like "you get what you pay for", "why are you complaining, online play is free", etc. etc, ad nauseum. While they're basically right, the game was advertised as free online play and I feel that ANet should honor that and provide a product that CAN BE PLAYED!! As of right now, this product cannot be played, free or otherwise. /end of rant
Roxianna
Is everyone at Anet in Leipzig or are they changing to Sony style network management? There is no official acknowledgement of the problem and it just goes on and on.
My network is perfect at 15000kbps download (Verizon's Fios) and everything plays along beautifully, then bang, for no reason error 7. This is not me, error 7s were rare for me until Friday. Now 4 in two hours for example. Nothing on my end has changed on my end.
Anet get on the ball here.
My network is perfect at 15000kbps download (Verizon's Fios) and everything plays along beautifully, then bang, for no reason error 7. This is not me, error 7s were rare for me until Friday. Now 4 in two hours for example. Nothing on my end has changed on my end.
Anet get on the ball here.
mypansy
omg last night i got err 007 while i was in hall of heros 
and after that it turns out my team won.... a net fix this ASAP. at least give us a date. if this continues any longer i have to quit guild wars i can play a game that boots you out of it every 30min
and after that it turns out my team won.... a net fix this ASAP. at least give us a date. if this continues any longer i have to quit guild wars i can play a game that boots you out of it every 30min
Ira Blinks
all this should be in suggestions forum, since there is no technical problem on our side...
King of War
Last night i got 3 error 7s within ten minutes, one of the times i ddint get to pick up a r8 unid gothic defender from a chest, wonder what that could've been.....
Epic Nightmare
Quote:
|
Originally Posted by Sooty
Just out of curiosity, do you guys have another computer on the same network also playing simultaneously when these lag spikes are happening?
|
I initially tired upgrading the firmware on my DLink DI-604, disabling all the non-sense windows services, killed all the useless processes, and even ran the "-diag tool" a few times. Antiviruses were disabled, firewalls turned off, spyware programs disabled, basically everything was turned off, except the bare minimum needed to run GuildWars. After restarting both machines and double-checking everything, we tried again.
More lag and "err7s."
I am now wondering if this is a port issue for us. Is anyone else out there with two guildwars clients running on the same network getting this problem?
Like I said, this ONLY happens when both clients are running.
-Epic
Caethas Turan
Well, I'm glad I am not the only one having the issue. Though technically I know it's not only me. It's gotten worse since the weekend, with retrying the Deep mission 4 - 6 times in a space of 12 hours. Then when we finally manage to get 3/4's of the way through, we lose 4 to an error 7.
Then HA the other ngiht - we lost a further 3 to error 7's, myself included.
I have an incredibly fast internet connection, and I can lag so badly that I am running in circles for about 5 minutes before I bounce back to where I should be and continue on.
Raisu Palace is a nightmare when you do this.
Is this because of the Guild Battles on show? And also, is this ever going to be fixed? It's hard to do anything in the game now as I am way to annoyed and frightful that I will get all the way and lag out or even worse error 7.
Then HA the other ngiht - we lost a further 3 to error 7's, myself included.
I have an incredibly fast internet connection, and I can lag so badly that I am running in circles for about 5 minutes before I bounce back to where I should be and continue on.
Raisu Palace is a nightmare when you do this.
Is this because of the Guild Battles on show? And also, is this ever going to be fixed? It's hard to do anything in the game now as I am way to annoyed and frightful that I will get all the way and lag out or even worse error 7.
Y.T.
well its a nightmare now, i'm not only getting err7 -5 or 6 err7 per hr - but i cant connect after some err7....
i cant do any uw/fow/urgoz runs cos i dont want to see my teams wiped after monk lag out, i cant help my guildies with mis and quests, i cant even do AB.... i'm sending mails to customer support 3 days in the row and the most intelligent answer i got so far was the suggestion to run some tests adn send them the results... but after sending the logs they stopped answering me
, i didnt have any answers for 36+hrs for now... i understand that they're prolly preoocupied with lepzig tournament (there were tech issues at leipzig as well) and its a friggin weekend but hey, ppl would like to play during weekends u know
i cant do any uw/fow/urgoz runs cos i dont want to see my teams wiped after monk lag out, i cant help my guildies with mis and quests, i cant even do AB.... i'm sending mails to customer support 3 days in the row and the most intelligent answer i got so far was the suggestion to run some tests adn send them the results... but after sending the logs they stopped answering me
, i didnt have any answers for 36+hrs for now... i understand that they're prolly preoocupied with lepzig tournament (there were tech issues at leipzig as well) and its a friggin weekend but hey, ppl would like to play during weekends u know
Butters1110
I have been experiencing the same problems. Was in a gvg one time and three people from both teams err 7 -_-.
R_Frost
ive been getting plenty of error 7's too. mostly since the aspenwood/jade quarry weekend event. i too usually will be on a ventrillo server. i dont lose connection to that, just guild wars. the error 7's seem to happen most between 6-9pm pst with them happening once in a while the rest of the time. i have a rock solid connection on my DSL connection. i dont know if its arena nets problems or some router on the net is causing the issue but its not my ISP. ive done plenty of checks to know its a problem once i get routed off my ISP's network. ive had to resort to doing stuff with henchies instead of guild or alliance groups in the peak time i see the most drops.
samifly
been getting tonnes of disconnects >_>
Cargo
Error messages? Hmmmm.... I get nothing. All I get is a slow down before the drop off. I can not chat, BUT I can move around and see what others are doing. I can cast, but it is a continuous cast with nothing happening. I can see people chat asking me why I am AFK and then nothing.
I wait for around 5 minutes of frustration and then need to totally disconnect from the game. As for Nightfall coming out soon -- I am re-evaluating a purchase with this recent problem. This is happening in the middle of missions, quests and it is beyond the frustration.
I have read the SAME over and over. WHAT is being done? Where do we go to get help?
I wait for around 5 minutes of frustration and then need to totally disconnect from the game. As for Nightfall coming out soon -- I am re-evaluating a purchase with this recent problem. This is happening in the middle of missions, quests and it is beyond the frustration.
I have read the SAME over and over. WHAT is being done? Where do we go to get help?
Coolniceronguy
Hmmm... well I thought I would drop by, and make you guys/girls feel better about being you, and not me.
I made a new elementalist named "Eternal Feminine" about 2 weeks ago. 78 hours of gameplay, and 891 thousand xp later, I death by lagged. I was going for the Legendary Survivor title.
I made a new elementalist named "Eternal Feminine" about 2 weeks ago. 78 hours of gameplay, and 891 thousand xp later, I death by lagged. I was going for the Legendary Survivor title.
Cargo
Quote:
|
Originally Posted by Coolniceronguy
Hmmm... well I thought I would drop by, and make you guys/girls feel better about being you, and not me.
I made a new elementalist named "Eternal Feminine" about 2 weeks ago. 78 hours of gameplay, and 891 thousand xp later, I death by lagged. I was going for the Legendary Survivor title. |
Misc Merik
Err 7 has happened to me in the most convient places recently
GvG when our other war conviently got blipped out too, fort aspenwood multiple times in a row literally back to back d/c, and pve is a task now since its like im on a bloody time limit before my char goes into death lag trying to use the cap sig.
GvG when our other war conviently got blipped out too, fort aspenwood multiple times in a row literally back to back d/c, and pve is a task now since its like im on a bloody time limit before my char goes into death lag trying to use the cap sig.
AxemRangerBlue
I, like apparently so many of you, have been having quite a similar problem. Where I once could go hours frolicking in Tyria without any problem whatsoever, I now find myself periodically stopping for no apparent reason (due to lag), which aggravates me and those I am playing with to no end. Matters become even more irksome when (almost as often as not) these lags end with an err7 or other conn-drop error, causing me to lose all the progress I'd made.
I'd already decided to boycott Factions because NCSoft, for whatever reason, decided not to ship Factions CE to the EB where I'd specifically reserved that product. However, it seems now that ArenaNet is becoming progressively less-capable of supporting tangible -and- intangible products, which leaves me hesistant to buy Nightfall when so much is already wrong (and, incidentally, the new classes don't seem quite as innovative nor as interesting as those of Factions). I'm sure GWFC is great and all, but there are more pressing issues for the -rest- of the *world's* players.
And before anyone asks, this problem has occurred both when there were and were not other computers (none of which were running Guild Wars, however) on my network, and I have a high-speed connection that until now has not experienced problems of this sort without a good reason (such as a cable becoming disconnected). I don't know if someone spilled the soda during a server update or something, but I have no reason to believe that this problem is somehow on my end.
I'd already decided to boycott Factions because NCSoft, for whatever reason, decided not to ship Factions CE to the EB where I'd specifically reserved that product. However, it seems now that ArenaNet is becoming progressively less-capable of supporting tangible -and- intangible products, which leaves me hesistant to buy Nightfall when so much is already wrong (and, incidentally, the new classes don't seem quite as innovative nor as interesting as those of Factions). I'm sure GWFC is great and all, but there are more pressing issues for the -rest- of the *world's* players.
And before anyone asks, this problem has occurred both when there were and were not other computers (none of which were running Guild Wars, however) on my network, and I have a high-speed connection that until now has not experienced problems of this sort without a good reason (such as a cable becoming disconnected). I don't know if someone spilled the soda during a server update or something, but I have no reason to believe that this problem is somehow on my end.
blaked88
Quote:
|
Originally Posted by Coolniceronguy
Hmmm... well I thought I would drop by, and make you guys/girls feel better about being you, and not me.
I made a new elementalist named "Eternal Feminine" about 2 weeks ago. 78 hours of gameplay, and 891 thousand xp later, I death by lagged. I was going for the Legendary Survivor title. |
it'd probably be best if everyone would send at least 1 email to the tech support section of GW, though they probably have gotten hundreds or thousands by now. maybe their asses will get around to fixing it sometime this week.
Cargo
The unreal lag lightened up a tad today. I did get a few seconds of lag issues today, but nothing like what I had for the past few days. Who knows, someone may have noticed this thread or problem and it is being fixed.
Hope! We need hope, no pissed off people.
Hope! We need hope, no pissed off people.
Sooty
I believe my issues with lag and dropouts are related to having two people playing guildwars on the same network (or sharing an ip). I have always had two people playing at my house and have never had a problem until a week or so ago.
For example today i was playing for a few hours by myself, everything was fine and dandy. Then another person in my house logs onto their account on a separate computer using the same internet connection. 60 seconds later we both lag and 1 player (sometimes both) is booted out of the game with an error 7. Again nothing has changed on our end to cause this problem where everything has worked before.
In summation ANET has stuffed up somewhere and it is completely ruining our game experience as we cannot play together nor simulatenously. DO SOMETHING ANET!!!!!!!!!. At the very least respond to this thread and let us know you're aware of the problem and working on it.
p.s.
I have poured through the support website and cannot find anywhere to email a real person about this issue. There's just a brick wall of knowledge base faqs etc. This is so incredibly frustrating. Let's see some CRM from ANET on this issue ASAP plz.
For example today i was playing for a few hours by myself, everything was fine and dandy. Then another person in my house logs onto their account on a separate computer using the same internet connection. 60 seconds later we both lag and 1 player (sometimes both) is booted out of the game with an error 7. Again nothing has changed on our end to cause this problem where everything has worked before.
In summation ANET has stuffed up somewhere and it is completely ruining our game experience as we cannot play together nor simulatenously. DO SOMETHING ANET!!!!!!!!!. At the very least respond to this thread and let us know you're aware of the problem and working on it.
p.s.
I have poured through the support website and cannot find anywhere to email a real person about this issue. There's just a brick wall of knowledge base faqs etc. This is so incredibly frustrating. Let's see some CRM from ANET on this issue ASAP plz.
Cargo
Quote:
|
Originally Posted by Cargo
The unreal lag lightened up a tad today. I did get a few seconds of lag issues today, but nothing like what I had for the past few days. Who knows, someone may have noticed this thread or problem and it is being fixed.
Hope! We need hope, no pissed off people. |
pflap
I've had the same problem. My son and I like to play together, we have two computer and two gw accounts, we get disconnected quite often
Sooty
It could be some kind of anti botting thing they have or just a routing problem or something but either way it is causing me so much grief i just wish they'd respond in some way.
Ira Blinks
trying to cap some stupid ranger skill for a fifth time in a row... this gotta be some sick joke...
Snype
This topic has been up for 4 days, and not one anet employee or spokesperson has responded? says a lot about how much they care about their customers eh?
Shrouded Waffle
Today I've known quite a few people from American servers, and it may just be East coast people, err7 alot tonight.
We had about four people err7 at one time on our first halls run, then about an hour later, four more err7'd at the same time.
ANet, dub tee eff is going on?
We had about four people err7 at one time on our first halls run, then about an hour later, four more err7'd at the same time.
ANet, dub tee eff is going on?
just rude
Lag all the time now, Who cares about an extra char slot if I can't use it.
2,000,000 copies of GW sold x $40 a pop=
enough money for good servers
FIX IT
2,000,000 copies of GW sold x $40 a pop=
enough money for good servers
FIX IT
T1125P
I think its NC Soft that runs the servers, not sure about a-net. Whoever it is, they need more servers cause theres a hell of a lot more people playing GW now than when it first launched. Back in 2005 when it launched I don't even remember getting one error 007 now this yr. forget it. If they didn't add more servers, what can you except? Sever overloads, lag, etc. I know they cost $$ but hey, do you want your customers to keep buying your games? And be happy, or just piss them off until they had enough and just quit all together. Your call a-net or NC Soft.
blaked88
well i think if anet can afford to throw $100,000 dollars in prizes at the factions championship winners, they can afford to throw just as much at server issues. don't go customer support, you will be bombarded by uselessness. they will probably to tell you to check your ports, and chances are they're open anyway and have been open for a while. i mean, if this is happening to so many people at once, there's no way its something on our end. Anet isn't having money issues, if they did we'd see more advertising (i.e. I'm wielding a Mcdonald's Cheeseburger of Hungerslaying!) which we dont get any in game ads.
Tekish
I just got two error 7s in less than a minute, with another just 5 minutes prior - which of course, had to happen while I was monking in Urgoz. These disconnects alone not only equate to my total number of error 7s prior to this past week or so, but make the recent count a whopping dozen, since this problem first emerged during the fun weekend.
I can't really begin to express how frustrating this is becoming. I think it's time for some sort of official comment on this matter...
I can't really begin to express how frustrating this is becoming. I think it's time for some sort of official comment on this matter...
scrinner
Ive been suffering some very abnormal lag for the last week or so. Its getting Very out of hand And very ANNOYING!
ShadowbaneX
Tonight I've hit two error 7's, a freeze up that nearly was a code 7 and lag in town that was so bad I had to close the program and reopen and all this was within the past 2-3 hours. Didn't have any sort of problem like this earlier this afternoon or even earlier this evening.
All of these in the middle of very good Vizunah master's attempts which probably would have succeeded had it not been for these time outs.
All of these in the middle of very good Vizunah master's attempts which probably would have succeeded had it not been for these time outs.
Stolen Souls
Two err7s tonight so far. Currently stuck in another lag spike as I'm typing this...
shinrinningu
Had two error 7's tonight also and I've decided to quit playing for the rest of the night. One of my friends also received an error 7 (at the same time I did) and she is all the way down in Toronto while I'm here in California. So I don't think it's a same IP or same network problem.
Before this, I rarely get any lag or error 7's so it has to be Anet's problem. Hope they get their server/network issues resolved soon.
Before this, I rarely get any lag or error 7's so it has to be Anet's problem. Hope they get their server/network issues resolved soon.
meerkats
4 Error 7's in the last hr here. This is beyond a fricken joke now, this crap has been going on for at least a week and is getting worse. Where are the reps to provide light on this pathetic situation?
Pariah Hellfire
I can't stand the err7's,not even Steam or dare I say Battlenet have dropped me as much.
The real kick in the pants is when you invest time into UW or something only to time out and ultimately lose money,time and patience,and have no recourse of action to take other than emailing support waiting for a response that suggests its your computer or connection thats sub-standard or improperly working,but hey thanks for letting us know.
Do Europe and Korea have this same issue or what?
I'm seriously thinking of NOT BUYING Nightfall,I mean if 2 Chapters can't stay online ,god forbid the lag pit of death the third will do even if they run off seperate servers,they are having such issues with Factions that I can't see how they could possibly be satisfied and confident in a distributing a new product while their current ones are "sub-standard".Lag and being dropped has been my biggest issue with Factions,as I never experienced it as bad in Prophecies,I shudder for the release of Nightfall...fix whats broke first.
The real kick in the pants is when you invest time into UW or something only to time out and ultimately lose money,time and patience,and have no recourse of action to take other than emailing support waiting for a response that suggests its your computer or connection thats sub-standard or improperly working,but hey thanks for letting us know.
Do Europe and Korea have this same issue or what?
I'm seriously thinking of NOT BUYING Nightfall,I mean if 2 Chapters can't stay online ,god forbid the lag pit of death the third will do even if they run off seperate servers,they are having such issues with Factions that I can't see how they could possibly be satisfied and confident in a distributing a new product while their current ones are "sub-standard".Lag and being dropped has been my biggest issue with Factions,as I never experienced it as bad in Prophecies,I shudder for the release of Nightfall...fix whats broke first.
Sooty
It's just this last week that it has been sooo incredibly bad that the game is unplayable. You either lag for 60 seconds and die or lag for 60 seconds and die and get an error 7 as well. Just tried it again. Was fine for two minutes then it happened again.
Cargo
If you have not yet sent a question to GW support, please do so by going here - http://www.guildwars.com/support/default.php
There is a diagnostic you can run on your system. I attached the copy to my question. I hope to hear something soon, but we will get nothing if only a few people ask.
Please post. I found the link at the login window. Simple way to get to a solution -- hopefully!
I also gave them the link to this thread.
There is a diagnostic you can run on your system. I attached the copy to my question. I hope to hear something soon, but we will get nothing if only a few people ask.
Please post. I found the link at the login window. Simple way to get to a solution -- hopefully!
I also gave them the link to this thread.
DaHammer
Welcome to LAG WARS people. The err7's just keep coming and the frustration just keeps growing. ANet is strangely silent and loyal customers are questioning the merit of purchasing Nightfall. As far as I'm concerned, Nightfall can rot on the shelves since theres no way I'm purchasing a product which I seriously doubt will be even playable. The game as it stands right now is unplayable!! I don't believe the problem has anything to do with running multiple clients on the same IP. I've been logging both my accounts onto two different PCs on my LAN since the release of Prophecies and have never had any problem until a week or so ago. Now, one or both PCs will err7 or none at all. I get err7's with only one PC up and running on my LAN. I will err7 on my laptop whether its plugged into my LAN or into my friend's ISP which happens to be a different provider in another city in another state. No, the problem is definately ANet's and no one should buy Nightfall until the lag/err7 issue is fixed.
samifly
Ok, to update, in the past week or two I've at error 7ned at least 3 times a day, and often people in my group get disconnected at the exact same time. othertimes i'll "rubberband" for 5-10 minutes before back to normal. today I couldnt stay on longer than 5 minutes without erroring out. GW is becoming unplayable.