Lost Access To Factions?

Ive just looged on to notice my factions is gone from my account, Ive only 4 slots, and no factions key added to my account. Factions skills ingame are unusable?

Has anyone had this before? If so what do i do?

Never happened to me before, I suggest you contact support post-haste

Hope you didn't lose any pve characters as it's impossible to restore them if they get deleted, but pvp characters are easily remade....

Nope, both my characters are Tyrian Born, Im contacting tech now.