I recently got code=021

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

I got code 021 contacted support and i figured that i got hacked.
Now wtf am i supposed to do now?
I dont want to buy another factions game for the cd since mine is in use for the account that got hacked
I am so ticked off.

BTW:Screw you hackers. U got no life friends and u can kiss my Ass
BITCHEZZZZ

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

And wth is cjb.net domain names? !

Lambentviper

Lambentviper

Banned

Join Date: Nov 2005

Noobs Just Took Halls [WTF]

Mo/E

dont need to double post..BUT:

you shouldnt have been using bots or skill calculators...they contain key loggers!!

this is of course assuming you've used any of these

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

Sorry.
Just that im so pissed off!
Whoever hacked my account also got my emails password
HOW WOULD U FEEL!!!

Lambentviper

Lambentviper

Banned

Join Date: Nov 2005

Noobs Just Took Halls [WTF]

Mo/E

i'd...shut down that e-mail and get a new one...ive got tons as it is XD

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

The person changed the password.

And how can i play GW now...
the loser hacker changed my accoutn name!
and still. what is cjb.net domain names?

Malice Black

Site Legend

Join Date: Oct 2005

google it...google knows just about everything

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

i did i cant find anything

Malice Black

Site Legend

Join Date: Oct 2005

web hosting site

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

I told GW Support i got hacked and stuff and they closed it >.<
This is pissing me off. Anyone willing to tell me why????
I demand a new access key!

Malice Black

Site Legend

Join Date: Oct 2005

What did they say?

If you have used bots/ebay ect then its your own fault

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Quote:
Originally Posted by Shadow Wonder
I told GW Support i got hacked and stuff and they closed it >.<
When you contact support they need a little more detail than "i got hacked and stuff" to be able to help you! I bet you didn't even reply to the first automated email they sent out did you?

Quote:
Originally Posted by Shadow Wonder
This is pissing me off. Anyone willing to tell me why????
Most probably because you think you got hacked! If it happened to me it'd piss me off so I imagine that's what's doing it for you!

Quote:
Originally Posted by Shadow Wonder
I demand a new access key!
From whom?

Sir Wolf Bane

Ascalonian Squire

Join Date: Apr 2006

R/N

It's looked like there is no helping this guy.

I would say that you have used a bot and got buggered by it.

However, if you send a nice polite email to the support team I am sure they will help. Saying I have been hacked and I demand a new key, they are just going to ignore you.

Anyway good luck

Sir Wolf Bane

Ascalonian Squire

Join Date: Apr 2006

R/N

It's looked like there is no helping this guy.

I would say that you have used a bot and got buggered by it.

However, if you send a nice polite email to the support team I am sure they will help. Saying I have been hacked and I demand a new key, they are just going to ignore you.

Anyway good luck

N E D M

N E D M

Desert Nomad

Join Date: Sep 2006

Officer's Club

Gameamp Guides [AMP]

if you got hacked and have your original access key they will help you.
If you are banned they will ignore you.

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

i aske dthem politely to delete my accoutn but i am capable of using my cd key. i still did not get a reply because i just wrote it.

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Aahhaahhah thats your price for botting.

Im just assuming though, because usually this botting crap will hurt you more than it will help you.

It usually comes with Key loggers which will steal your acount, and ebay it.

Your loss, be more careful next time.

Oh and dont quote me saying my reply was unproductive.

Since im just assuming, because people who lose their acounts are usually , but not always , people who visit sites in search of Cracks, keygens, Bots.
This will result in getting alot of crap Viruses, Trojans, Key loggers and spyware.

And if your gonna be actually searching for that crap, which you absolutely dont need to have enjoying moments playing fair and square, at least take precautions to use THE king of free Anti-Viruses.
Updates are almost instant and doesnt cause too much lag when playing, its the best Anti-Virus ive ever used anyway, im sure many will agree, but anyway im going offtopic.
Before i forget, heres the link to the gorgeous anti-virus i spoke off.
Avast! Click this red text

The point is, learn something from what just happened, even though (and im assuming again) it wasnt your fault (which I doubt but cant prove in any way, and wont even bother to).

I hope many people read all that i typed, since i think it was important and usefull.

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

I DO NOT Bot, Or any of the crap you said. I have a Fire Wall and my computer is safe against this stuff
Whatever you said i Do NOT.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Why were you asking about cjb.net?

nomercy

Krytan Explorer

Join Date: Jan 2006

cjb.net... typically bot and hacking program sites...

Sol_Vie

Sol_Vie

Desert Nomad

Join Date: Aug 2005

Boston, MA

Blood Of Orr [BoO]

Well clearly it isn't safe against this stuff.

What you need to do, providing that you're innocent of all botting and otherwise charges is send them an email explaining exactly what happened. Make it nice and formal and neat. Use capital letters, commas, and punctuation correctly. Tell them that you can't access your account, that your password has been changed and that all in all your computer has been hacked. Ask them for help. Tell them that you have the CD key and provide them with it. Thank them for their help and hope for a response.

Good luck.

Oh yeah and run the virus scan over and over. And over. And then run some anti spyware. Over and over.

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

I asked because in support they asked if i used any. But that time i did not know what it was.

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

Its been a while and no response should i reply again?

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by Sol_Vie
Well clearly it isn't safe against this stuff.

What you need to do, providing that you're innocent of all botting and otherwise charges is send them an email explaining exactly what happened. Make it nice and formal and neat. Use capital letters, commas, and punctuation correctly. Tell them that you can't access your account, that "your password has been changed and that all in all your computer has been hacked. Ask them for help. Tell them that you have the CD key and provide them with it. Thank them for their help and hope for a response.

Good luck.

Oh yeah and run the virus scan over and over. And over. And then run some anti spyware. Over and over.

Exactly, heres a short version of what he should have said:

"I have come by these means to inform the Support team that my acount has been infiltrated without my authorization.
Therefore, I ask of you, you superior and amazing human beings, to investigate and take into consideration the unfairness that was dealt to me.
Please aid me in these times of need, oh masterfull ones."


Heres what he actually probably said:

"My f*ckin acount was f*ckin stolen!I didunt do nothing not my fault, wtf is happening GRRR GRGRR grrrr...gimme my game back or Ill bomb your head quarters you fooles!"

--------------------------------------

Shadow Wonder

Shadow Wonder

Academy Page

Join Date: Jun 2005

erm..no.
Afcourse i understand u must be nice to someone if you want there respect also.

What i said was Please, Id like you to delete my account so that the hacker would not use it again.
Also that if you cant delete my account in a way i can use my cd key it is not reasonable.
Spending 60$ the first time and another 60$ for a new account.

-My name.

TheSonofDarwin

Lion's Arch Merchant

Join Date: Jun 2005

The Black Hand Gang [BHG]

Mo/

If you have your original access key, they should restore your account (you'll need to scan or send a picture of it in). However, this will be a waste of time for both you and Anet Support if you have not removed the keylogger from your computer. Also, and I'm saying this because common sense doesn't always rule our lives, DON'T create your new account, assuming you get one, under your hacked email address.

You had to have gone somewhere you shouldn't have if you picked up a keylogger. Otherwise, you must have given someone an easy way to find your email address password. Either way, your security seems loose and you might want to get a grip on that. Having a firewall and virus scanner won't save you forever.

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by TheSonofDarwin
If you have your original access key, they should restore your account (you'll need to scan or send a picture of it in). However, this will be a waste of time for both you and Anet Support if you have not removed the keylogger from your computer. Also, and I'm saying this because common sense doesn't always rule our lives, DON'T create your new account, assuming you get one, under your hacked email address.

You had to have gone somewhere you shouldn't have if you picked up a keylogger. Otherwise, you must have given someone an easy way to find your email address password. Either way, your security seems loose and you might want to get a grip on that. Having a firewall and virus scanner won't save you forever.
Yep, searching for Cracks/Bots or Porn in doubtful sites will mess you up.
Garenteed.

Get avast, like i mentioned in one of my earlier posts(and linked)
Really helps alot, trust me.

Malice Black

Site Legend

Join Date: Oct 2005

I thought my system was quite safe until i tried this progam i saw on another thread..it found a virus in a system32 file..none of my other programs ever picked it up.

Best bet is to keep bugging support..politely

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by The Admins Bane
I thought my system was quite safe until i tried this progam i saw on another thread..it found a virus in a system32 file..none of my other programs ever picked it up.

Best bet is to keep bugging support..politely
Since you are refering to a program tried trough another thread, can we know what that product is?

If you are refering to Avast I can also confirm it spotted certain viruses that other anti-viruses i had didnt spot.

Malice Black

Site Legend

Join Date: Oct 2005

No i run avast as my main virus detector.

Windows Defender was the program that found it.

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by The Admins Bane
No i run avast as my main virus detector.

Windows Defender was the program that found it.
Windows Defender?

Does that come with any recent Windows Service Pack i might be missing?

I have XP service pack 2.

ps- Apologies for going a bit offtopic.

TheSonofDarwin

Lion's Arch Merchant

Join Date: Jun 2005

The Black Hand Gang [BHG]

Mo/

It installed automatically for me and took me awhile to notice I even had it too If you have auto-priority updates on you should have it.

It's icon is a castlewall-ish thing in the active program icon bar.

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by TheSonofDarwin
It installed automatically for me and took me awhile to notice I even had it too If you have auto-priority updates on you should have it.

It's icon is a castlewall-ish thing in the active program icon bar.
Thanks, il check it out.

Those windows updates are always hiting me hard.

But i wont complain, when i had Norton(or was it Panda?) the updates were always a killer when i was playing gw, giving usually the common freeze lag, among other.

Avast has 10seconds updates, quick , simple, litle lag.
Perfect for online gamers.
Imo.

Malice Black

Site Legend

Join Date: Oct 2005

Quote:
Originally Posted by Lynxius Pardonus
Windows Defender?

Does that come with any recent Windows Service Pack i might be missing?

I have XP service pack 2.

ps- Apologies for going a bit offtopic.
I d/l it last night

try this in google or go to windows site.."Windows Defender (BETA 2)" another good thing if you dont have is "spy protector" it scans all the items in the process list to make sure they are what they say they are.

Lynxius

Lynxius

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by The Admins Bane
I d/l it last night

try this in google or go to windows site.."Windows Defender (BETA 2)" another good thing if you dont have is "spy protector" it scans all the items in the process list to make sure they are what they say they are.
Thanks.
I checked and dont have Windows Defender installed.
Basically the only protection programs I use right now are:

Avast! Anti-virus

Glarysoft Registry Repair

LavaSoft AD-Aware SE Personal(might consider uninstalling since it loses many features if i opt for the free version, plus avast does all the work)

I used to use a Firewall called Zone Alarm, but quite frankly i havent caught a nasty virus in quite a long time(because im carefull concerning exploring nasty sites), so i dismissed it.

Imo, the name of the worst possible virus out there is called " Being careless" , search for illegal crap and your bound to get burned if you dont have the proper tools.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Download and run this too. Vundofix, it'll get rid of anything that may have been missed and trust me something will have been missed.

It's only 80K, no installation required. Just download, run the .exe and wait. When finished if it's found something delete them. The program will ask you to reboot and all will be fine.