/preorder not working?

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HiroHope
Pre-Searing Cadet
#1
I was able to add the Bonus Pak access key to my account, they are linked togather now. However I was not able to use the /preorder command on anyone of my characters except my Mesmer. It is very strange because the /preorder command only works on my mesmer and then 2 bonus items appeared in his inventory. None of my other characters is able to do this. Just nothing happens even though my inventory is empty. I have 5 other different character types in both PVP and PVE if that matters.

Is anyone else experiencing any similar problems?
Knightsaber Sith
Knightsaber Sith
Furnace Stoker
#2
It seems that only my warrior can get the bonus weapons. I spawned them on my warr a few hours ago so it might be that Anet doesn't want people to have the weapons yet so they disabled them.
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HiroHope
Pre-Searing Cadet
#3
Was anyone able to upload the weapons onto more than 1 character before the game update in the last hour?

I'm scared that this might be a 1 shot deal and that I uploaded these weapons onto the wrong character (mesmer) instead of the actual classes when they come out >_>
GloryFox
GloryFox
Desert Nomad
#4
I would submit to support for this.

Mine preorder code said it already existed for my account when I typed it in. So I opened a support ticket.
Knightsaber Sith
Knightsaber Sith
Furnace Stoker
#5
You will be able to get it on all characters. They may be restricting it atm; but I'd say you'll definitely be able to use them in the PvE preview.
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MadMonkey
Ascalonian Squire
#6
ive received my preorder package, and entered the key by adding it to my account. but when i type /preorder in a town/outpost, nothing happens. not even an "invalid command" warning. and help would be greatly appreciated. thanks
F
Former Ruling
Grotto Attendant
#7
/bonusitems


^that is the command now.
F
Former Ruling
Grotto Attendant
#9
Yes, the nightfall preorders are locked right now.

But I didnt know what forum I was browsing, and he didnt mention Nightfall, so I answered it like all preorders.

Though I was wrong there too, they recently re-added functionally to /preorder so it works like /bonusitems
lightblade
lightblade
Forge Runner
#10
1. Make sure you entered the key
2. The command only works in town
3. Make sure you have room on you
TheBaron82
TheBaron82
Frost Gate Guardian
#11
I added the bonus pack key in anyway even though it said it already existed and also i noticed that under my manage account I dont have sunspear and scythe nor the additional char slot when I buy nightfall.
sindex
sindex
Wilds Pathfinder
#12
Quote:
Originally Posted by TheBaron82
I added the bonus pack key in anyway even though it said it already existed and also i noticed that under my manage account I dont have sunspear and scythe nor the additional char slot when I buy nightfall.
Same here, I just got it from Fry’s Electronics (for $10 +tax) and entered the bonus key and got nothing. Plus I got that weird message before I added to cancel out, for some odd reasoning. None of the extra items appear in my, “manage key” section or the one extra character slot. I feel ripped off so I contact support, I am so ticked off it’s not even funny (okay maybe a little bit, but still).
Corporal Chemistry
Corporal Chemistry
Ascalonian Squire
#13
/bonusitems worked for me, once i realized it had to be plural. And it worked on the two chars i used it on.
Ashytak
Ashytak
Ascalonian Squire
#14
Quote:
Originally Posted by sindex
Same here, I just got it from Fry’s Electronics (for $10 +tax) and entered the bonus key and got nothing. Plus I got that weird message before I added to cancel out, for some odd reasoning. None of the extra items appear in my, “manage key” section or the one extra character slot. I feel ripped off so I contact support, I am so ticked off it’s not even funny (okay maybe a little bit, but still).
yah the samething happened to me just now

tell me how it goes and what we're supposed to do. I feel a little cheated from 10 dollars right now
Exoudeous
Exoudeous
Wilds Pathfinder
#15
people forget fast, this same thing happend for factions, and it ended up not being a problem at all
Knightsaber Sith
Knightsaber Sith
Furnace Stoker
#16
arrrrrrgh!
Guys, it's supposed to do that. It'll say to hit cancel, but hit add anyway. It wont show up in key management til you add your Nightfall retail key(due to the bonus slot). And as concerning the bonus weapons, either they locked them until the pve preview event or they locked them til you add your Nightfall retail key. The weapons being unavailable may even just be a bug that I'm sure they've noticed by now and are working on.
Ashytak
Ashytak
Ascalonian Squire
#17
oh okay then. thanks for clearing this up.
sorry for causing you guys trouble
Jimmy Dean
Jimmy Dean
Academy Page
#18
You didn't get ripped off - you're not supposed to get anything at all in game until you activate a Nightfall retail key.

From the Setup screen of the PBP -> Install Client option, look at the first item in the attached picture.
Knightsaber Sith
Knightsaber Sith
Furnace Stoker
#19
Well that about clinches it; not even supposed to get the weapons until you add your Nightfall retail key. So the bug was that anyone was able to get them at all; not that people cant get them now
Kattox1
Kattox1
Frost Gate Guardian
#20
Quote:
Fry’s Electronics (for $10 +tax)
Jesus thats expensive. I got mine today for £1.99 (about $3) at my local game store.