EVGA company-good or bad if it breaks?

Loviatar

Underworld Spelunker

Join Date: Feb 2005

19 Sep 2006 at 19:26 - 1
Is EVGA a dependable video card company and if something smokes how good is their warranty service?

thanks

mq nn

Ascalonian Squire

Join Date: Sep 2006

19 Sep 2006 at 19:30 - 2
the evga card i had came with a lifetime warranty. evga replaced it quick and allowed crossshipment. i ship the defective card while at the same time evga ships out the replacement. Service is great.

Serafita Kayin

Serafita Kayin

Exclusive Reclusive

Join Date: May 2005

Tuscaloosa, AL

Seraph's Pinion (wing)

R/Me

19 Sep 2006 at 21:05 - 3
EVGA is one of THE people to buy from. Double lifetime warranty and you can change the cooler, put a waterblock on it, fry it, it don't really matter (read the fine print, it's awesome!)

They unequivocally get my vote.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

19 Sep 2006 at 21:07 - 4
Thank You Both

Ghozer

Ghozer

Krytan Explorer

Join Date: Apr 2005

Sheffield, England, UK

Super Cute And Fluffy [scF]

E/

19 Sep 2006 at 21:15 - 5
be careful with 'Lifetime Warranty' they refer to the lifetime of the product, so as an example, if they bring out an "x1800XT 512Mb" then that line of cards is found to have a fault (even 4 months later) they will Stop production of the card, and hence, those cards are no longer under any form of Warranty.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

19 Sep 2006 at 21:29 - 6
Quote:
Quote:
Originally Posted by Ghozer
be careful with 'Lifetime Warranty' they refer to the lifetime of the product, so as an example, if they bring out an "x1800XT 512Mb" then that line of cards is found to have a fault (even 4 months later) they will Stop production of the card, and hence, those cards are no longer under any form of Warranty.
having had that experience with PNY i did double check on that.

in this case it states in plain language as long as you have the card and a receipt to prove you are the original owner you are covered.

has also been noted as confirmed in Maximum PC as a real lifetime guarantee as well