I'm posting for a friend actually, my account is secure thankfully.
My friend recently had someone change his account ID, and probably his password too...
On the NCsoft support page, there is a form for recovering his log-in name (the e-mail adress) and a seperate form for recovering the password....
The problem is, it will e-mail the password to the existing e-mail adress for the account... which is not his.
How can he change the e-mail BACK to his own, when he doesn't have the password?
Recoving an e-mail and password
Hand of Ruin
Loviatar
contact customer support to report a stolen account.
open a support ticket
the first response is auto respond so reply to that *this did not solve my problem* to be bumped to a tech.
you will be required to semd (snail mail) proof of purchase including the original key used to set uo the account not just a copy.
when you get the account back expect to have all valuables gone and there is a firm (actually it is impossible) to restore lost items
open a support ticket
the first response is auto respond so reply to that *this did not solve my problem* to be bumped to a tech.
you will be required to semd (snail mail) proof of purchase including the original key used to set uo the account not just a copy.
when you get the account back expect to have all valuables gone and there is a firm (actually it is impossible) to restore lost items