Issue: PlayNC accounts Created with the location “Australia” will be billed in GBP. GBP costs Australian’s more than USD
Question: Why am I billed in GBP After linking my account to the official store?
Reason: On creating a PlayNC account your Payment Currency is locked to the location that you select while creating your account. The 3 currency’s are USD GBP ERU. AS of this time Australia’s are listed under the GBP Payment. This means your PlayNC account is going to cost you more if you want to buy anything from the official store.
What can I do to fix this?
As of this time it is impossible to….
Unlink your Guild wars Account From your PlayNC account
Delete your PlayNC Account
Delete your Guildwars Account
Change Your PlayNC Payment currency from one to the other.
So what can I do if want to Pay in USD?
Absolutely nothing! You hear that sound, it’s the sound of NCsoft Banking on fact that you will now stick to the GBP and pay one AUD to every 2.5 GBP.
Cant I just Change my PlayNC location After i create the account?
Nope NCSoft though of that as well. Your currency is locked.
What can I really do?
Short answer: Grab a Preview event Key and Create and Buy a New Guild wars Account.
or Buy Nightfall and create a separate account with it.
Long answer: You’re going to end up buying a new account and paying for the chapters again. Lose your characters and all there progressing. Other words you’re as good as boned. And that extra 20% mark-up *Aprox over USD is going to cost you in the long run. Dont really want to do that? Well thats the whole idea of how this lockdown works.
What can other people to protect themselves?
While making your PlayNC account select “other” or “America” for location to get billed in USD.
What Arena.Net can do:
Thank you for contacting PlayNC Support with your issue. Once a game account is linked to a PlayNC account it can not be removed. The online store bills you in UK pounds because that is the currency assigned to the address information that you have listed and we do not have the ability to manually change the currency. We hope you are enjoying the game. The Guild Wars Support Team |
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