Character Deletion Improvements!

As many of u are aware Black Guinevere was recently hacked...but the cruelest thing that the person did was DELETE the char! i mean taking the stuff from a char is fine....but Deleting a char?! thats beyond cruel! thats sick! I think that we should have the option of "Locking Down" our chars where we set them to NEVER be deleted! or an option to have an extra password to delete them instead of just typing their name...Guinevere was a respected member of this community and i hope Anet will read this and decide to add some extra protection of the deletion of chars...but it will only be on the characters WE assign them to...like our main character....

if you agree plx /sign

if u dont agree /dontsign

Eragon

PS: Black Guinevere i feel for you i know what its like to have a hacked char but i have never lost one that was worth soo much i dedicate this thread to u and i hope that anet will see this and decide to protect other people

PLX ANET CONSIDER THIS!!!

/signed

at least sending an email and asking for approval would improve the security a bit (unless the hacker had access to the password used in the target's email too - especially likely if the same password is used for both email and GW access - DONT DO THIS, PEOPLE!!!)

/signed for an email confirmation to delete a char. It would be some work for ANet but with the recent security breaches through NCsoft as well and in the in-game store it makes sense.

/signed

that is one great idea...

/signed

Would make rerolling for PvP a bit slower... but if you can't sacrifice 20 seconds to open up the email for the good of others then your just an asshole.

should have sorta "security code" before accessing/deleting a character so just in case a hacker got into one's account, he cant do anything with the victim's account and say if someone wanna lend an account to someone, he can choose which character to share.

Yeah, cool idea.
/signed

no, it should only apply to chars that u want like ur main, ect,..

/signed

I agree with Evilsod, if it is such an inconvience for you that will help many others to prevent getting their characters deleted then you are an idiot.

Taking items from another person's account that is not rightfully yours is NOT fine. Even that being bad enough, the character deletion was a bit overkill. No one should feel insecure and have the thought that 6000+ hours went bye bye off a click of a button.

I personally would be happy with a "Warning, this Role Playing character still has items in their inventory" warning, I accidently deleted a character once because she had a name I had been using for PVP only chars during the Factions Previews (level 20 rit with max armor and a superior restoration however that was actually the day that my warrior got his birthday present, 50k for a siege turtle bought everything I lost but the levels). However I could see a lock down character option being quite a valid concept.

Weird I actually pm'd Gaile about this not long before you posted op

Black Guinevere is a fellow officer btw

I really think this is something Anet should really consider. Gold, items etc no one cares titles characters are things that would be difficult to replace and needs resolving

/signed

I would hate to have something similar to what happened to guinivere happen to me....and having this from the start might have prevented it(well, at least the deleting of her main character...)

/signed
I myself got hacked before but didnt got my char deleted, otherwise i probably would have quit. I still cant find how/who hacked me and I never do anything weird online on my gaming comp. But yeah definitely agree to this concept.

Who is Black Guinevere?

If you can find a way to add something like this to the game in a way that would actually work, then /signed, but consider the following.

Most GW accounts are hacked into by figuring out the email account of the person and hacking that, allowing the hacker to gain complete control to the account, password and everything else.

So an email notification would be time consuming and not worth it, and after awhile, the PvPers that are lazy ("Stop making us log out to switch chars", etc...) will start complaining and petition for this to be removed.

Issue 1: In addition, wouldn't work considering the hacker would most likely have control of the email.

The other suggested idea was to add a delete password to each character, and entering that would allow you to delete the character. Of course, a rather large amount of people would forget their passwords, leading them to flood the support site with "I forgot a delete password, please send it to me through email", leading to issue 1. Or if you couldn't send the password through email...

Issue 2:There is no possible way for the forgetful person to delete a character.

Last, a character that is completely locked and there is no possible way to delete him would lead to issue 2. My "main character" was deleted long ago at level seven after figuring that the second character I created, E/Me, was much more fun to play with than a R/E.

/signed

/signed

/not signed

Why?

People get hacked all the time because of carelessness, and is usually caused by something they did.

Some people might lock out thier characters and later decide to go back and unlock them, but only to find out that since they don't put that password in every day like thier account password they end up forgetting it.

I'm sorry to hear someone got their character deleted, and overall I'd only suggest that people be more cautious and change their password occasionally.

Someone already mentioned something similar to this a while ago, but I could not find his post so I will say it on my own... they should introduce a PIN code (like cell phones yeah) that would be a secondary password that you DO NOT need to use unless in specific situations...

These would HAVE TO BE 15 chars length, including letters and numbers and capitals + lower letters (something that would REQUIRE you to use a password protective program or a notepad or something AND would not be necessary easy to remember so people would actually consider security when creating them...I lost the count of how many friends use the same pass for 10 games and they are their birth date or so) and would be necessary for a) deleting chars and probably b) accessing storage???

Maybe they could be all configurable, I mean, you set the PIN number on the options (maybe a new option tab called SECURITY in the same place you add/change/edit the password and other things for your account) where you would configure: if you want or not to use a PIN number, set it (there would be a script for checking if the PIN is secure enough with letters and all) and also select when you want it triggered (only char deleting, char + storage and so on....). ALSO, the SECURITY tab itself, would HAVE TO be protect by the PIN number, so people would not be able to change the configurations at will (for obvious reasons).

This way we would have a LOTTTTT more security, without it being a burden to everybody who doesn’t think it is necessary for all the situations above and also make the password system near "idiot proof".

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ALSO, some stuff like:

1. got the password wrong 3 times = account locked for 24hs.

2. e - mails and messages on the log in screen warning if someone got the password wrong, when, how many times and maybe even the IP of this person so you could at least track it down.

3. periodical e-mails sent asking you to go on the game and change you password every 30 ~ 60 days or so (obviously ALL the password / PIN related issues HAVE to be cared away INSIDE the game, otherwise we would have a flood of "fake sites" asking you to type your password).

4. MORE SECURITY ON THE playNC END, because since now they are all linked, they both need to be secure, or everything will be a waste of time.

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These are all the most basic internet security measures and should definitely be added ASAP because the number of people getting hacked (either they being guilty or not) is getting a little to big for me to start caring about (I know 3 friends that went trough that, and at least 1 of them is not the one to be blamed).

And just to be sure, this is IMPORTANT!!!!! It is not like a concept class thread, this affects every single campaign and every single player... IT IS more important then farming / bot issues, and anything like that so I REALY hope some measures regarding security of our THOUSANDS of hours devoted to the game take place BEFORE Nightfall is released (they new gamers will come, and they are the most likely to get hacked, ALSO the account will become more valuable with the new expansion, and more security is needed).

Latter.




EDIT: sorry about the spelling ^^ got it right this time...

Uh, sorry but.....