2 weeks after release and no Pre - Order within 100 miles of me

bokken

bokken

Frost Gate Guardian

Join Date: Feb 2006

Unless they all sold out in the first hour on 9/15, there are still no pre-release boxes in any store within 100 miles of me.

Even though Best Buy is clearly listed as a retail outlet that will carry it.
They only say they are on the way.....but have no idea when they will show up.

Has anyone heard from anyone *official*, like maybe Gail Grey, as to why these are not on store shelves?

logik

Ascalonian Squire

Join Date: May 2006

nope, i can;t find one either. They always screw it up, its a big problem to get the preorder things every time
I wish they would just get rid of them, and maybe give us the bonus weapons and stuff only if the game key is added within a week of release or something

Minus Sign

Minus Sign

Jungle Guide

Join Date: Feb 2006

Mo/N

I have EBGames and a GameStop within 30 miles of me. Neither store carries it.

kirby2096

Ascalonian Squire

Join Date: May 2006

The Angels of Divine Hope [Hope]

So US residents can't preorder the game online and get the key emailed to them? I know amazon.co.uk do it, a lot of european stores do too.

Stemnin

Stemnin

Krytan Explorer

Join Date: Nov 2005

Mo/Me

I bought mine in EB games here in atlantic canada, EB games here are always stocked, and it was 1/3rd the price i expected it to be

Wtf Its A Monk

Frost Gate Guardian

Join Date: Feb 2006

Michigan

A/

you have to order them online if im not mistaken i ordered it in a pack with the CE edition so mine wont come till the 27th besides who needs it untill then :P

ZennZero

ZennZero

Krytan Explorer

Join Date: Apr 2005

R/

I am suprised that Anet would bungle delivery of the Bonus Package after the Faction CE debacle. They said several times that they had learned their lesson and would avoid these distribution issues for future releases.

I guess the only silver lining is that for the hardcore GW collector (you should see all the crap that appears in my inventory when I type /preorder), there is really nothing special in the bonus pack. The character slot is purchasable by other means and the weapons aren't unique.

supatuna

supatuna

Ascalonian Squire

Join Date: Feb 2006

D.C.

CSA

W/Mo

I work at a best buy, and we just got our first NF pre-release yesterday and sold out the sameday. But Best Buy is carrying them now.

elLOCOmutha

elLOCOmutha

Lion's Arch Merchant

Join Date: May 2005

Ascalon City, Tyria

Free Agent

W/

I still havent recieved mine from EB ...called them up and they said they are having problems getting them from the distributer. I cant believe that!! /sarcasm

LifeInfusion

LifeInfusion

Grotto Attendant

Join Date: May 2005

in the midline

E/Mo

Well the online gamestop.com store availability is wrong, because I went to the store where supposedly they have 4+ prerelease packs and the workers said they never got any.
http://www.gamestop.com/product.asp?product%5Fid=646733

talking about the store availability thingy on this page

yasmina

yasmina

Academy Page

Join Date: May 2005

NY

E/Me

I found mines at CompUSA and they only had one left on the shelf, my EBGames also near me got them in stock but it was after the preview weekend even though I really would not make a big deal about trying to find it until it starts getting close to release time and you want that extra character slot it really has nothing else to offer but that. But if you really want it now start checking again at your local games stores they should be getting them in and also check CompUSA and Best Buy if they are near you.

The Great Al

Forge Runner

Join Date: Jun 2005

ALOA

E/Me

this is really ridiculous already....last night around 1 AM, it said this was in stock in all the best buys around me...so i select in-store pickup. today, apparently its not in stock everywhere, andi highly doubt it sold out EVERYWHERE, especially since they were supposed to keep one for me.

Sir fredman

Sir fredman

Academy Page

Join Date: Nov 2005

Houston, Texas

I American Guild I [iAi]

A/

same here i just came from my closest Best Buy in my area and its been 2 weeks and still not there..They said it was unavailable...I was so angry becuase they said it would come out teh the 29th and they don't have.

The Great Al

Forge Runner

Join Date: Jun 2005

ALOA

E/Me

and also, the company doesnt know how to handle the situation...like, ideally, i should be able to order the preorder online, and it would also include a preorder for best buy. amazon should also do that.

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

Quote:
Originally Posted by ZennZero
I am suprised that Anet would bungle delivery of the Bonus Package after the Faction CE debacle. They said several times that they had learned their lesson and would avoid these distribution issues for future releases.
ANet didn't bungle it, blame the stores themselves, such as EB for selling 'bundles'. It wasn't officially a preorder package so they probably felt they'd sell more if they bundled it with the release and upped the price of the release a bit to cover the addition.

The Great Al

Forge Runner

Join Date: Jun 2005

ALOA

E/Me

No, I do blame Anet, because it can't be a coincidence that seemingly every store is either sold out of these things, and/or don't know how to handle the situation...even amazon and best buy! I am just going to do the EB bundle because EB is the only store that has it, and plus my friend works there and gets like a $10 discount, so I don't care about spending the extra 5.

Midnight08

Frost Gate Guardian

Join Date: May 2006

Cantha. DE

Xen of Onslaught (Alliance of Xen-AX)

A/

If 1 store had messed it up, i'd blame the stores, if EVERY store messes it up its obvious that the distributor completely screwed up the communications. THE GAME HAD A HARD STREET DATE OF THE 28th according to Best Buy and gamestop internal systems. Stores get street dates from the distributor and are not allowed to sell an item before that date (so the store's usually dont even recieve the item until that day or a day or 2 before that, even if their warehouse has them). Now if it was messed up in both major companies systems for the same date, i'd have to assume that NC Soft screwed up the communications.

I do not blame A-Net. They dont handle distribution, they pass the info to NC Soft who handles that portion of it. All A-Ney does is make the game and fix the game and keep it running. NC Soft handles getting it into our hands. So really we cant blame Anet or the stores. NC Soft dropped the ball on this one (and the factions disto). Im sure Anet did all they could to try to get NC Soft to fix their distrobution, still NC Soft is the parent company and if they dont get it right, there's really not much A-Net can do about it except apologize to the customer and ask NC Soft to do better next time.

(on a side note, i just paid $20 to have my pre release pack overnighted to me from gamestop online, Got it the day before the event. I didnt care about the cash and wanted the weapons for the event) (and i work for best buy and my brother workd for gamestop, so i coulda gotten it for free...)

Bibblenorn

Bibblenorn

Frost Gate Guardian

Join Date: Aug 2005

Miendrak'el Myrth [MeM]

I went to 8 local (ish) stores looking for it, several had it listed as available, and a couple store clerks said they had it over the phone (bet they didn't even look). I finally gave up and ordered it in a bundle pack. *sigh*

Lord Palidore

Lion's Arch Merchant

Join Date: May 2005

I have the same problem, none of the stores nearby carry the preorder.

Anet/NCsoft seem to have problems with distribution..First the Factions CE, then the Nightfall preorder.

It is a bit frustrating anyways, I hope I'll be able to find it soon.

gamecube187

gamecube187

Wilds Pathfinder

Join Date: Jun 2006

I ordered my nightfall from my local gamestop. They said that the pre-order pack comes with my ordering of the game for free, but they didin't have it. Luckily they said they would have it in a week. The next weekend I go back to check and guess what? They still don't have it. Now its is two weeks later, and you know what they are probably going to say when I check tomarow or sunday, right?

Seriously, this is pathetic. I really want the pre-order pack before nightfall comes out. There are sort of screenshots and little movies and stuff of nightfall that will be way better to see before I accually get nightfall.

Wait, if there is already this much trouble with the pre-order packs, does that mean there will be even more trouble with the CE? I really don't want to have to change to normal edition just because of a delay or something similar to what we are currently seeing with the pre-order packs. If i have to wait for more than a week past its release date to get my CE, I'm changing to normal, and probably never going to try to get CE again...

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

Quote:
Originally Posted by Midnight08
If 1 store had messed it up, i'd blame the stores, if EVERY store messes it up its obvious that the distributor completely screwed up the communications. THE GAME HAD A HARD STREET DATE OF THE 28th according to Best Buy and gamestop internal systems. Stores get street dates from the distributor and are not allowed to sell an item before that date (so the store's usually dont even recieve the item until that day or a day or 2 before that, even if their warehouse has them). Now if it was messed up in both major companies systems for the same date, i'd have to assume that NC Soft screwed up the communications.

I do not blame A-Net. They dont handle distribution, they pass the info to NC Soft who handles that portion of it. All A-Ney does is make the game and fix the game and keep it running. NC Soft handles getting it into our hands. So really we cant blame Anet or the stores. NC Soft dropped the ball on this one (and the factions disto). Im sure Anet did all they could to try to get NC Soft to fix their distrobution, still NC Soft is the parent company and if they dont get it right, there's really not much A-Net can do about it except apologize to the customer and ask NC Soft to do better next time.

(on a side note, i just paid $20 to have my pre release pack overnighted to me from gamestop online, Got it the day before the event. I didnt care about the cash and wanted the weapons for the event) (and i work for best buy and my brother workd for gamestop, so i coulda gotten it for free...)

Actually, NCSoft only handles the beginning ofthe distribution chain. Most large stores (EB, Gamestop, Best Buy, etc) have what are called buyers, these guys talk to various distributors about various products and then purchase what they feel is the best deal for what they want. NCSoft distributes to these distributors, the distributors then send it out to the various stores. ANet / NCSoft got the prebuy out just fine judging by the fact that I was able to purchase it in a store on the 17th and that there were plenty of copies on the shelves. It's possible the local distributor for your store(s) blew it and hence they have no copies, but this isn't ANets or NCSofts fault.

LadyNilene

LadyNilene

Krytan Explorer

Join Date: May 2006

Silver Millenium

E/Me

thats why I always preorder in advance, there's always going to be some kind of problem when they're new releases involved...i preordered mines ASAP and got it a day earlier thent he listed release date which was 9/15/06? I dont know, but its always better to be safe then sorry, so preordering is always the way to go if its an accessible option to you.

Alberic

Alberic

Frost Gate Guardian

Join Date: Jan 2006

United States

[AB]

R/

Clicky

Happy spending.

Midnight08

Frost Gate Guardian

Join Date: May 2006

Cantha. DE

Xen of Onslaught (Alliance of Xen-AX)

A/

Quote:
Originally Posted by dargon
Actually, NCSoft only handles the beginning ofthe distribution chain. Most large stores (EB, Gamestop, Best Buy, etc) have what are called buyers, these guys talk to various distributors about various products and then purchase what they feel is the best deal for what they want. NCSoft distributes to these distributors, the distributors then send it out to the various stores. ANet / NCSoft got the prebuy out just fine judging by the fact that I was able to purchase it in a store on the 17th and that there were plenty of copies on the shelves. It's possible the local distributor for your store(s) blew it and hence they have no copies, but this isn't ANets or NCSofts fault.
except that the problem seems to be too widespread for a "local distributor" issue. Use some sense here, if almost everyone is having the issue then most likely its the source, i have no doubt that they (NC Soft) got the product out. I just believe the communications (release dates, Street dates, etc) were probably pretty bad (Best buys system is global, so if the hard street date of the 28th was in my stores system it was the same everywhere for best buy. This date is given by the distributor to avoid some stores releasing a game before they want it released) and that has caused distributors at lower levels to mistakingly delay the shipments.

(and its not like NC Soft isnt knows for screwing things up in tha past lol, theyre a huge monster of a company, and companies that large make mistkes on occasion)

ShadowStorm

ShadowStorm

Wilds Pathfinder

Join Date: May 2005

Take me where I cannot stand.

The Better Part of Valor

W/N

It's really strange. None of the 5 Gamestops, EBGames, or Best Buys in my town carry it either. One of the Gamestops said they recieved 4 of them, but they were gone the first day the preorder was available and they don't know if they'll be getting more.

Only 4 copies? WTF? NCSoft really needs to distribute more than 4 to each store. Seriously.

maedrarle

maedrarle

Lion's Arch Merchant

Join Date: Apr 2005

Deicidal Tendencies

W/

Quote:
Only 4 copies? WTF? NCSoft really needs to distribute more than 4 to each store. Seriously.
NCSoft doesn't ship them to every single store. EB Games/Gamestop places an order, NCSoft fills the order by shipping the requested number of units to EB Games/Gamestops' main distribution center. Then some uppity corporate ass sends them to the local distribution center, which in turn sends them to the stores. Now NCSoft can strike up deals with EB Games/ Gamestop and say if they put X amount in each store they get X amount in a discount. They can also pay for shelving space inside individual stores, these are called planograms.

If an EB or Gamestop in your area doesn't have the box, then it's most likely their fault, not NCSofts. Given that companies track record I buy all my stuff online, sure I wait an extra day but at least I don't have to put up with some $5/hr elitist asshole who acts like they know what they're talking about.

4thVariety

Krytan Explorer

Join Date: Jun 2005

European Union

ADL

E/

Here's what happened in Germany; which is most likely also true for your part of the world
(1) Demand was bigger than the supply
(2) the major stores which are supposed to put it into each of their outlets now start to redistribute
(3) Each store already has a rating from metropolitan to backwater yokels. (even within the same chain like walmart etc.)
(4) only the highest rated stores get supplied.
(5) the rest gets screwed over. from the intel I gathered that each GERMAN town below 300.000 inhabitants gets NO BONUS PACKS. the number might vary in your country, but the system will be, no doubt, the same.

Bottom line: no third slot for you.

and don't start suggesting I should order it online. I ordered Factions online, and when I came home after work on Thursday I found a note saying "We tried to deliver, you can pick it up on the post office on Friday" (considering their business hours, it meant Monday for me, which was unacceptable). In the end I jumped back into my car and bought it. The second copy I sent back and got a refund. Basically, if you live outside metropolitan areas and are dependant on real shops: forget it.


btw.: the factions prerelease box, never had this problem. but then again, it did not offer anything Anet tried to sell via other channels at that time (read: Charakter Slot). So it might not be heightened demand, but rather reluctance to give out too many free character slots.

Fred Kiwi

Wilds Pathfinder

Join Date: Sep 2005

[cola]

Quote:
Originally Posted by logik
nope, i can;t find one either. They always screw it up, its a big problem to get the preorder things every time
I wish they would just get rid of them, and maybe give us the bonus weapons and stuff only if the game key is added within a week of release or something
you deserve a cookie...no, something better, an apple pie.

Hyaon

Lion's Arch Merchant

Join Date: May 2005

P/W

Quote:
Originally Posted by kirby2096
So US residents can't preorder the game online and get the key emailed to them? I know amazon.co.uk do it, a lot of european stores do too.

amazon.uk only have normal and CE game boxes. No sign of pre-release disks. That is what the OP is on about isnt it?