Critical Error

SeraCombi

Frost Gate Guardian

Join Date: Aug 2006

Hiding in a cave in old Ascalon

02 Oct 2006 at 19:57 - 1
I cant open GW at all anymore. I get a Critical Error message. I recently downloaded Windows Media Player 11(Beta), then uninstalled it and re-installed Windows Media Player 10 (due to a conflict with another app). The GW critical error came up just after that so i have to assume the switch is the reason for it. I fear that i will have to uninstall/reinstall GW. Does anyone know about this? I've contacted GW support and just waiting for response. thx.

Jeremy Winston

Ascalonian Squire

Join Date: Jun 2006

02 Oct 2006 at 20:09 - 2
Do you have more information on the critical error? Any message?

Jeremy

SeraCombi

Frost Gate Guardian

Join Date: Aug 2006

Hiding in a cave in old Ascalon

02 Oct 2006 at 20:16 - 3
ya...it says:

Gw.exe
A serious error has occured that prevents the program from continuing to run...

and in the show details section:

*--> Crash <--*
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw.exe
ProgramId: 1
Build: 19143
When: 10/2/2006 16:11:15
Flags: 0
....
.........................
I've also run a DxDiag and sent that to GW.

SeraCombi

Frost Gate Guardian

Join Date: Aug 2006

Hiding in a cave in old Ascalon

02 Oct 2006 at 22:27 - 4
well problem solved...i just uninstalled/reinstalled GW. working fine.