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Originally Posted by Alex Weekes
Is your Guild Wars account linked to a PlayNC Master account? If so you have already set your privacy setting when creating your PlayNC account. In order to receive the newsletter you will need to ensure your PlayNC master account is set to allow NCsoft to send you emails.
If you haven't then you may have fallen through the cracks (a spam filter, simply missed in amongst the hundreds and hundreds of thousands sent out). The easiest way to set your preference is to link your GW account to a PlayNC Master account (you can do this via the online store, which will guide you through creating the PlayNC master if you do not already have one) and set your privacy setting during creation.
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You mean of course if you connect your GW account with the online store account, (registered for one) it should automatically pick up the PlayNC Master Account? Then yes I’ve done all that and I bet your right, it did fall through the cracks. Most likely got mixed up in my bulk mail, which I get a thousand scam letters from con artists, (I’m a doctor, I’m a witch trust me now and you might get lynched) so in fact I delete those. Anyways I’m getting help from the support team anyways, so I’m really not all that worried yet. I hope I remember my PlayNC Master account, hopefully, thanks anyways Alex (I tip my hat to you, if I had one).
Update: I think I figured it out now; I went to check on my PlayNC Master account to see that the verification for my email address was a no go. So I sent a new one to myself, however the verification code is not coming up in the verification email (everything else does but that). So I think that’s it then, have to wait now for support to get back to me on the issue.