Hi help me to remove my account! or can It be removed?

Are Armagedon

Ascalonian Squire

Join Date: Sep 2006

gafel

E/Mo

Hello! my problem is that when I bought gwp I made a account (ofcurse) but when I bought gwf I maid a new account...and now I want to remove my gwp account and add them together !! but how??

Yanman.be

Yanman.be

Banned

Join Date: Dec 2005

Belgium

[ROSE]

A/

You cannot do it. You've chosen one path..Never to return to the crossroads again.

Nestaron

Nestaron

Krytan Explorer

Join Date: Mar 2006

Glasgow, Scotland

Banished Dragons

A/

Quote:
Originally Posted by Yanman.be
You cannot do it. You've chosen one path..Never to return to the crossroads again.
Unless he buy's another GWP

darkMishkin

darkMishkin

Wilds Pathfinder

Join Date: Jul 2005

UK

Servants of Fortuna [SoF]

Mo/

You get several warnings that the choice to create seperate accounts is permanent. However if you are desperate contact ANet support and beg them to fix it for you.

Pkest

Wilds Pathfinder

Join Date: May 2006

Hooded Reavers of Eternal Life(Ankh)

R/

They've already said they can't 'fix' it so yes you made a one time choice to get an extra 2 slots at the cost of not having a merged account. Only fix now is to buy another prophecies or factions key and merge to one or the other and keep the other as storage.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by darkMishkin
You get several warnings that the choice to create seperate accounts is permanent. However if you are desperate contact ANet support and beg them to fix it for you.
they have officially stated that not only WILL they not merge they are UNABLE to merge them

Tetris L

Tetris L

Jungle Guide

Join Date: May 2005

Germany

Servants of Fortuna

Quote:
Originally Posted by Loviatar
they are UNABLE to merge them
I seriously doubt that. If they really want to, they are able to edit every single detail of everything in the server database. They just refuse to do so in this case.

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

Whether or not they can merge is irrelevant, they won't, and it's company policy not to.

Chiron

Ascalonian Squire

Join Date: Jun 2006

They can and they will merge your account for you.......providing they decide that your claim is legitimate. My guess is that they have plenty of tools at their disposal to help determine if your claim is legitimate and they will be very thorough in their investigation.

Terra Xin

Terra Xin

Furnace Stoker

Join Date: Mar 2006

New Zealand

Me/R

Quote:
Originally Posted by Chiron
They can and they will merge your account for you.......providing they decide that your claim is legitimate. My guess is that they have plenty of tools at their disposal to help determine if your claim is legitimate and they will be very thorough in their investigation.
oh oh! I know what to say here^^

bullshit. Read their eula, read their policies, they STATE that they will not merge accounst for you.

Chiron

Ascalonian Squire

Join Date: Jun 2006

Quote:
Originally Posted by Terra Xin
oh oh! I know what to say here^^

bullshit. Read their eula, read their policies, they STATE that they will not merge accounst for you.
Right back at you..........bullshit. What they STATE and what they DO are two entirely different things. Dont speak of what you dont know of when you are talking to someone speaking from personal experience.

scrinner

Wilds Pathfinder

Join Date: Jan 2006

They can merge accounts only on very very big problems. In a similar story my friend had accidently made a new account with his factions but didnt know the e-mail and Anet was going to unlock the key and let him add it to his GWP account but in the end he remembered the account and decided to keep the two individual accounts.

Trvth Jvstice

Trvth Jvstice

Wilds Pathfinder

Join Date: May 2006

HALE

W/

At last! one I can answer. On your computer, click Start, then control panel, then add and remove programs. Click on guild wars and choose remove.

Then with your new GW disk, install as you would with any software then let Gw upload any updates not on the disk and you're good to go!

Now the tricky part, take your new Nightfall disk and install then when you click the GW icon to start the game, choose add to an existing account. Simply type in the code provided with the game.

Of course you have to buy the games again this way but so far this is the ONLY way -sorry. But heck it's only a hundred bucks right?

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

Quote:
Originally Posted by scrinner
They can merge accounts only on very very big problems. In a similar story my friend had accidently made a new account with his factions but didnt know the e-mail and Anet was going to unlock the key and let him add it to his GWP account but in the end he remembered the account and decided to keep the two individual accounts.
They cannot "merge" accounts; if you some how manage to convice them to do anything at all; the most they will do is lock the existing account and reissue you a serial key.




Quote:
Originally Posted by Trvth Jvstice
At last! one I can answer. On your computer, click Start, then control panel, then add and remove programs. Click on guild wars and choose remove.

Then with your new GW disk, install as you would with any software then let Gw upload any updates not on the disk and you're good to go!

Now the tricky part, take your new Nightfall disk and install then when you click the GW icon to start the game, choose add to an existing account. Simply type in the code provided with the game.

Of course you have to buy the games again this way but so far this is the ONLY way -sorry. But heck it's only a hundred bucks right?
If he bought a new copy of the game, there'd be no reason to uninstall it.

sykoone

Jungle Guide

Join Date: Dec 2005

Mystical Chaos

E/

Quote:
Originally Posted by Knightsaber Sith
If he bought a new copy of the game, there'd be no reason to uninstall it.
True. Just create a new account in the installed client and add the new keys.

Trvth Jvstice

Trvth Jvstice

Wilds Pathfinder

Join Date: May 2006

HALE

W/

Quote:
Originally Posted by sykoone
True. Just create a new account in the installed client and add the new keys.
Yeah he can just enter the new code and it should work fine. Glad you guys caught my mistake.