I ordered Nightfall online and it was dispatched on Wednesday. I would have thought it should have got here today, but it didn't.
Oh well I thought, when Factions came out, I could use my pre-release character (that I created during the beta) to play for the weekend. They allowed us to play for around 5 days with the pre-release key until our copies of the game arrived in the post.
I have a Paragon character I created during the Nightfall Beta and I have a pre-release key on my account but guess what?. . .they aren't allowing us to play with the pre-release key until the game arrives this time.
This sucks, bigtime.
Yeah, yeah, I could have gone to a store this morning and picked it up, but I didn't. I chose to pre-order it and got it about £12/$21 cheaper than buying it in my local store. Seeing as I was buying 2 copies, one for each account, I thought I would make the saving.
So what gives ANet? Why the difference with this game? Why can't we play with out pre-release key for the weekend like with Factions?
I've bought 2 copies of each game, I think I deserve a break.
This sucks! Thanks ANet/NCSoft/Play NC
Tazaiel Storm
Da Scotty
I wouldnt be blaming Anet / NcSoft / PlayNC if you ordered from a store!!! The problem lies solely on the "stores" shoulders.
Barring that the parcel may still arrive yet, perhaps some patience.
Barring that the parcel may still arrive yet, perhaps some patience.
Arx Baron
Patience... Till next week? I don't think i'll make it...
Tazaiel Storm
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Originally Posted by Da Scotty
I wouldnt be blaming Anet / NcSoft / PlayNC if you ordered from a store!!! The problem lies solely on the "stores" shoulders.
Barring that the parcel may still arrive yet, perhaps some patience. |
I appreciate your comments that the stores should be held partially to blame. Perhaps they are. But ANet or whoever the powers that be are know that some stores policies aren't to release games until the day they come out. When Factions came out, they seemed to take that into consideration and allowed us to use the pre-order key to play for a period of 5 days. After that if no key was added for the full game, your character was deleted.
I really just can't understand why they haven't done that this time. I wanted to mail them at their site but couldn't seem to find an address. They say they read this forum so I thought I'd post my question here.
I would still like to know why they didn't allow the use of the pre-order key for the first weekend. I mean, why the heck else have a pre-order package? I certainly didn't get it for the weapons or wallpapers.
sprintcar88h
What shipping did you choose i chose the most expensive(2 day) and i got the game yesterday
Check your email they might give you a key
Check your email they might give you a key
Tazaiel Storm
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Originally Posted by sprintcar88h
What shipping did you choose i chose the most expensive(2 day) and i got the game yesterday
Check your email they might give you a key |
They only do free shipping. The items usually arrive within 2 days of dispatch but not this time. When Factions was released, they didn't ship until the actual day of the release but it didn't matter because I used the other key for the w/end.
I thought I'd be okay again this time. I guess not
The Pointless
I ordered from Gameplay.co.uk
Last time, I got the game on time, but for some reason, Royal Mail proved their incompetance at their job this time. I'm having to go to the nearest depot to collect it. I didn't pay the Special Delivery charge for that! I wanted it Yesterday!
Would have been nice to play the game temporarily since I added a Pre-order code...
Last time, I got the game on time, but for some reason, Royal Mail proved their incompetance at their job this time. I'm having to go to the nearest depot to collect it. I didn't pay the Special Delivery charge for that! I wanted it Yesterday!
Would have been nice to play the game temporarily since I added a Pre-order code...
Zakarr
It is not Anet / NcSoft / PlayNC fault if stores have problems with shipping but they should had assumed that these problems will happen because it is obvious that everyone won't get their game soon enough. Couple days access to Nightfall with pre-order would had solved all this pain. Factions release was fine. Didn't get the game in time but pre-order key was the saviour. Not anymore.
Anet / NcSoft / PlayNC could had done this smarter. Factions release was smart. That is my point. Not just a personal rant.
Anet / NcSoft / PlayNC could had done this smarter. Factions release was smart. That is my point. Not just a personal rant.
Tazaiel Storm
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Originally Posted by Zakarr
It is not Anet / NcSoft / PlayNC fault if stores have problems with shipping but they should had assumed that these problems will happen because it is obvious that everyone won't get their game soon enough. Couple days access to Nightfall with pre-order would had solved all this pain. Factions release was fine. Didn't get the game in time but pre-order key was the saviour. Not anymore.
Anet / NcSoft / PlayNC could had done this smarter. Factions release was smart. That is my point. Not just a personal rant. |
derrtyboy69
OMG i have to go 2 days without nightfall!!! THE WORLD IS OVER!
Ok i exagerated, but come on
Ok i exagerated, but come on
Beckii-Chan!
I ordered from Play.com too, mine hasn't come yet
derrtyboy69
Well i pre-ordered from a store... and havent gotten around to picking it up 
Warrior Of The Toon
Welcome to wonderful world of postage... Never rely on it.
As for wanting ot vent anger on ANet and co, why? They clearly stated that all pre-release characters would be deleted following the end of the preview weekend. And you didn't ever order from them!
As for wanting ot vent anger on ANet and co, why? They clearly stated that all pre-release characters would be deleted following the end of the preview weekend. And you didn't ever order from them!
Franco
well dont be lazy and actually go out in the real world and buy it in the store....
Tazaiel Storm
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Originally Posted by Franco
well dont be lazy and actually go out in the real world and buy it in the store....
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derrtyboy69, I know 2 days isn't the end of the world but when you have friends you wanted to play with and level up with who will now be well advanced, it does suck. The only time I seem to be able to hook with friends regularly is when the games first come out.
Beckii-Chan!
Meh, I find it cheaper to buy online, most stores around me sell the Collecter's Edition for £39.99
Gotta save up the pennies
Gotta save up the pennies
Honor
its the stores and shipping policies. I ordred a copy from amazon and received it on Wed. the second copy I pre-ordered from EB games and the regular games were at the stores yesterday, but CE wasn't in until tonight. I would think its the stores not the Anet or NCsoft
Tazaiel Storm
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Originally Posted by Honor
its the stores and shipping policies. I ordred a copy from amazon and received it on Wed. the second copy I pre-ordered from EB games and the regular games were at the stores yesterday, but CE wasn't in until tonight. I would think its the stores not the Anet or NCsoft
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Rathcail
The shop where I ordered my CE from seems to have ran out of them, as does the place where that shop gets their games. No idea when there'll be more CE's available again, so chances of me getting my copy by next week looks rather grim.
It's Factions CE situation all over again for me, but without the ability to play the new chapter while waiting. Shame that I care about the CE's, otherwise I would have bought the game from the Anet online shop.
Ah well, that's enough whining from me.
It's Factions CE situation all over again for me, but without the ability to play the new chapter while waiting. Shame that I care about the CE's, otherwise I would have bought the game from the Anet online shop.
Ah well, that's enough whining from me.
Shady Rome
Owned 
Kais Unduli
Gamestop delievered the game today around 4pm EST, perfect timing. Is the store you ordered from part of a big chain, or is it some local place? Maybe that's the problem.
If you want to guarantee something, you have to pay a little extra for shipping/handling.
If you want to guarantee something, you have to pay a little extra for shipping/handling.
Skids
Should have gone to Amazon UK. They were cheapest when I looked at all the on line stores last week and I ordered mine then and it arrived Thursday.
Didnt you say they quote 1-2 days delivery? Well if they sent it Thursday then it may arrive tomorrow. I paid 3 shillings extra (well it was pennies anyway) for 1st class post just to make sure it came on time.
imho you ought not to blame Anet etc for this. Out of all the people who either ordered it or bought from the high street, people who didnt get the game Friday probably make up a tiny miniscule percent. This is waaaay improved on GWF and doesnt need the gratis period.
Didnt you say they quote 1-2 days delivery? Well if they sent it Thursday then it may arrive tomorrow. I paid 3 shillings extra (well it was pennies anyway) for 1st class post just to make sure it came on time.
imho you ought not to blame Anet etc for this. Out of all the people who either ordered it or bought from the high street, people who didnt get the game Friday probably make up a tiny miniscule percent. This is waaaay improved on GWF and doesnt need the gratis period.
Sakashi
The point is. Why take away the 5 day grace period? Being able to play the expansion on a pre-order key while waiting for the delivery is hella handy. :/
Vahn Roi
Don't order from Gamestop or EB, they always drop the ball.
Tazaiel Storm
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Originally Posted by Sakashi
The point is. Why take away the 5 day grace period? Being able to play the expansion on a pre-order key while waiting for the delivery is hella handy. :/
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It's 9.17am in the UK and my postman has already been. Guess what? No games.
shmek
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Originally Posted by Da Scotty
I wouldnt be blaming Anet / NcSoft / PlayNC if you ordered from a store!!! The problem lies solely on the "stores" shoulders.
Barring that the parcel may still arrive yet, perhaps some patience. |
In essence the store/vendor is an extension of ANET performing a service for ANET and partaking in ANET's profitability.
In case that doesn't make sense then maybe this scenario will: If you had a friend that was selling candy for you and they kept eating it instead of delivering it to people that you said to take it to.... would you keep using that person to sell your stuff for you?
Now, ANET would like to place blame on whatever company is jacking you around.... however, in truth, ANET CAN do something about it should they understand the problem and care about their consumer happiness in getting the product in a timely manner. It's good business for them to order their vendors to be prompt with sales.
example:
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Originally Posted by Vahn Roi
Don't order from Gamestop or EB, they always drop the ball.
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shmek
Quote:
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Originally Posted by Zakarr
It is not Anet / NcSoft / PlayNC fault if stores have problems with shipping but they should had assumed that these problems will happen because it is obvious that everyone won't get their game soon enough. Couple days access to Nightfall with pre-order would had solved all this pain. Factions release was fine. Didn't get the game in time but pre-order key was the saviour. Not anymore.
Anet / NcSoft / PlayNC could had done this smarter. Factions release was smart. That is my point. Not just a personal rant. |
Tazaiel Storm
To put the icing on the cake. . . After my postman had been I thought screw this and went out and bought another 2 copies of the game in a store. Got home to find the postman had made a second trip. . .with my original 2 copies of the game. FFS!!!
2 copies are now on ebay.
Thanks again ANet/play.com
2 copies are now on ebay.
Thanks again ANet/play.com
Andro
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Originally Posted by Tazaiel Storm
To put the icing on the cake. . . After my postman had been I thought screw this and went out and bought another 2 copies of the game in a store. Got home to find the postman had made a second trip. . .with my original 2 copies of the game. FFS!!!
2 copies are now on ebay. Thanks again ANet/play.com |
majoho
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Originally Posted by shmek
ANET is the one trying to do business here with the game. The distributors are being outsourced by ANET. It is ANET's responsibility to use vendors that distribute on time. If consumers are unhappy a new vendor needs to be used. YES, the company doing the distribution is screwing up and at fault, but ANET must require them to give proper service or go elsewhere for distribution. Thus, ANET as the creator should be taking charge of things... only a fool blames their distributor and continues to allow them to screw up deliveries.
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Most problems with games comes down to the Publisher - Atari being the best example.
And it seems as if you have gotten it wrong the publisher have control over the actual game makers not the other way around.
Tazaiel Storm
I'm back at work on Monday when I thought the game was going to arrive. The weekend is the only real time I get to play.
The postman never delivers twice in a day. . .except today of course
The postman never delivers twice in a day. . .except today of course
Loviatar
Quote:
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Originally Posted by Tazaiel Storm
To put the icing on the cake. . . After my postman had been I thought screw this and went out and bought another 2 copies of the game in a store. Got home to find the postman had made a second trip. . .with my original 2 copies of the game. FFS!!!
2 copies are now on ebay. Thanks again ANet/play.com |
impatient like a little kid then blame someone else for it.
DOESNT YOUR LOCAL SHOP ALLOW UNOPENED RETURNS?
OR ARE YOU TOO IMPATIENT TO MAKE THE TRIP TO RETURN THEM.
TOTAL.............FOR THE LOSS
LifeInfusion
sick of threads like these. Blame your retailer. People got theirs on time which means it is the retailer's fault.
If it was NCSoft's fault nobody would have it.
BTW, Arenanet doesn't do shipping, NCSoft does.
If it was NCSoft's fault nobody would have it.
BTW, Arenanet doesn't do shipping, NCSoft does.
Thailii Monkey
I order from Play.Com too, mine got posted on Wednesday.
If you Read the Delivery info on thier site, They do say it takes 3-5 Working days, Although my Copies arived on Saturday (3 days after postage). 1 Copy did arrive first then the Next one in the second post.
Nothing to do with Anet its to with The type of Delivery or Site you buy from.
If you Read the Delivery info on thier site, They do say it takes 3-5 Working days, Although my Copies arived on Saturday (3 days after postage). 1 Copy did arrive first then the Next one in the second post.
Nothing to do with Anet its to with The type of Delivery or Site you buy from.
Warrior Of The Toon
Quote:
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Tazaiel Storm
I know ANet can't control the posting of an item from a retailer. . .what I originally asked is why they didn't have the grace period this time like with Factions. What was there reasoning behind that?