I can't believe my luck. I open the box and no access key. I just hope Best buy will take it back. I thought I might have dropped it, but looked everywhere and nothing.
Nightfall came with no access key
Seiboob Emosewa
I can't believe my luck. I open the box and no access key. I just hope Best buy will take it back. I thought I might have dropped it, but looked everywhere and nothing.
Phoenix Arrows
It's in a black square thing with places to rip, in case you overlooked it. Otherwise, that sucks. Perhaps Best Buy will take it back, but I doubt it.
Seiboob Emosewa
I looked everywhere for it and nothing. Even the cellophane hadn't been ripped, so i dont know what happened
Sasuke The Betrayer
I got one from Bestbuy, Guild Wars Prophecies, and it's key was ripped. I got it returned and exchanged for another one.
Seiboob Emosewa
Maybe they'll take mine back and AT LEAST let me exchange it. I mean, it's not like I've returned 10 other copies of nightfall. Besides, I bought it with a gift card, so they dont even have to reimburse me cash. I just hope for an exchange.
Texas Flood
The same thing happened to me today and now I am left talking to GW support people hoping they can fix the problem
Knightsaber Sith
^They'll probablly just tell you to return it to whoever you bought it from
sinican
meanwhile these places typically wont allow the return of opened games...
Lampshade
Sounds like a great way to make money.
Thallandor
It happened to a friend on mine once on a Factions CE, he went back to the retailer and emailed support as well. He got a new key only after a week or two.
Good luck.
Good luck.
Arkantos
With no proof you didn't lose it, I really hope they give you get a refund.
Curse You
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Originally Posted by Arkantos
With no proof you didn't lose it, I really hope they give you get a refund.
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Solar Light
If he still has his recept, plus the box info, he has all the proof that he made a purchese, so, something ought to be doable
arcady
I'm still waiting to hear what happened to the Original Poster...
Don't give me juicy gossip and then fail to follow through with the finish up...
Don't give me juicy gossip and then fail to follow through with the finish up...
magras
This is interesting, I actually got 2 key cards in my box, maybe that is where you key card went
NiukNiuk
I had the same problem with my CE edition of Factions that I purchased online.
I wrote to the support, explaining the situation and giving them "proofs" (when and where I bought it, scan of the bill, photo of the barcode, of the content of the box etc...), and I received a CE key 3 or 4 days after.
Try to give as much details as possible.
And be sure to give all the proofs of your purchase.
I wrote to the support, explaining the situation and giving them "proofs" (when and where I bought it, scan of the bill, photo of the barcode, of the content of the box etc...), and I received a CE key 3 or 4 days after.
Try to give as much details as possible.
And be sure to give all the proofs of your purchase.
Mr Toraan
The same thing happened to a guildie of mine. He just exchanged it for another one and made sure to open it before he got out of the parking lot :P
cointerm
I had heard stories about this before I got the game. When I went to the shop, though, I could see the "credit card" through the see-through side of the box. Prospective buyers might want to check for that in the future, just so they're sure the game comes with an activation code. (this was with the EU normal version. Other versions might not be see-through)
PanGammon
Lol I know somone who used his cellphone to to photograph a Counter Strike CD Key. I'd never steal but I'm not everyone so............
Lord Devenish
this happened to me as well
i preordered Nightfall CE and when it arrived it had no key, i got in touch with GW support and explained everything.
They asked for a copy of the receipt and the bar code number and then they sent me a new key.
good luck with getting a new key.
i preordered Nightfall CE and when it arrived it had no key, i got in touch with GW support and explained everything.
They asked for a copy of the receipt and the bar code number and then they sent me a new key.
good luck with getting a new key.
Superdarth
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Originally Posted by Curse You
Sorry but... lol at grammar
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If they wont refund you though ask A-net for youre key, maybe a photo of some sort will work..you never know.
I know i was able to get a new game key with DDO online when i sent a few photos as proof that i had purchuased a game box,maybe A-net will do the same.
SpeedyKQ
This happened to me with my first Prophecies purchase at Target. I bought 2 copies, for my wife and myself. When I got home I saw the seal on one of the boxes had been carefully opened, and it was missing the CD key that the sealed box had.
Target was very good about letting me exchange it.
Target was very good about letting me exchange it.
Viruzzz
its stupid. it is impossible to know if anything is missing before you open the box. and its impossible for the store to know you didn't steal it if you return it opened.
unless you unwrap it right infront of them you can't prove anything :/
unless you unwrap it right infront of them you can't prove anything :/
c_ras
Just find your receipt and bring everything back. A lot of places have an electronics policy, especially with CDs, DVDs, computer/video games due to piracy. A lot of places will allow you to make an exchange for the SAME item. Now since GW is an online game which requires an access key, it can go two ways, since they don't know whether or not you actually DID have the key and are trying to get another one or not. Hopefully this won't be the case if you try to returning it. Just try to pick out the dumbest person in the return counter and explain your situation, and hopefully you'll be able to start playing NF.
glazzkak
Best Buy 90% of the time will let you return your SW purchase if it is defective(in this case missing components), they will just have u grab another copy, open it up and send u on ur way...I have had no issues returning PS2, DVD, CD...when they have had scratches etc...as long as its an exchange for the same product there should be no worries
midnight caretaker
I was in a guild where one guy worked at best buy and he claimed he took out the nightfall cd keys to sell online for gold. I figured he was an idiot and would end up going to jail for gw gold. Then i saw a case of this first hand.
I was at a game stop and noticed that the tamper stickers at the edges had been very carefuly sliced. I brought it to the clerk letting him know someone probably took the cd key out making the game useless. About 2 minutes later i saw him put it back on the shelf with out checking. So either he was careless or a thief. This doesnt sound like what happened to you but just a note for people to look at things like that.
I was at a game stop and noticed that the tamper stickers at the edges had been very carefuly sliced. I brought it to the clerk letting him know someone probably took the cd key out making the game useless. About 2 minutes later i saw him put it back on the shelf with out checking. So either he was careless or a thief. This doesnt sound like what happened to you but just a note for people to look at things like that.
Sir Skullcrasher
Out of all the Guild Wars chapters i brought. I haven't encounter a box without the access key. I think your best bid is to go back to your retail store and see if they'll take it back. If not, contact A-Net Support and hope for the best.
Mr Jazzy
Sorry you can't get a refund. It says on the package, if you rip the stickers/plastic wrapping you won't be entitled a refund.
GL tho
GL tho
Phaern Majes
I've had the problem with a different game. When I returned it Wal-Mart wouldn't give me cash back, but they did give me a gift card worth the same amount. Which because using a Wal-Mart gift card for gas gives me 3 cents off per gallon, it turned out to be an ok deal
kumiel
my brother had this exact problem with eb games and he took it there to trade for a new one. The guy then checked one game and it turned out to not have a key :P so he believed my brother and found another one that did.