Hero Glitch?

I've recently been working on beefing up my Heroes, and unlocking them. After farming some faction in PvP I went about outfitting my MM hero, and all went well. Then I decided a Mesmer Hero would be beneficial to my Monk, so I paid 3k Balthazar Faction, and unlocked Norgu. The only problem being I can't use him? I would post a screen shot, but I can't get the screenie to show my party and the Priest of Balthazar.

Tryed logging out and back in?

Using Faction to unlock a hero unlocks it for PvP ONLY. Not for PvE.

Tried switching chars, and going to HA to see if I could use 'em there. To no avail. Could it be that i'm not far enough into NF to use him? Since i'm not far enough in to obtain the quest which unlocks him.

EDIT - Ah, darn. Thanks for clearing that up. Guess i'll outfit my Ranger with a shortbow and make her interrupt, lol.