Hero is a statue

This is my first post, so hi there

I'm just curious as to weather or not anyone else has had this problem.
I have all the heroes from Elona up to the Consulate docks mission, as well as Olias, and they all work as they should.
But now that I have Zenmai from cantha, I've struck trouble.
She will not respond at all when in an area that is hostile.
Ie: I take her into bukdek byway or any other hostile area and she will simply stand there looking pretty. She will not follow me, or take orders.
However, if I take her into the docks areas, where there are no enemies, she works as all the other heroes and henchies do.

I've opened a support ticket, but I'm just wondering if I'm the only one that has experienced this.

Hi there this is my first post as well I haven't had that problem yet but I'll let you know if I do when I use her for the first time.

I just checked it out and I went to Bukdek Byway and she didn't move, however I went into Arborstone and Nahpui Quarter and she did move so I think it's area specific

I've also had that same problem in a few other areas around kaineng center.
It was a while before I noticed, however.
Thanks for the feedback. I'm kind of glad I'm not alone Means this will be fixed that much sooner.