This is a random occurence, when I have my game on and running it will suddenly freeze; the sound will stop, my mouse won't move, I can't ALT+TAB, and I can't CTRL+ALT+DELETE. My system locks up completely so I have to press the manual restart button.
I tried exiting out of all extra applications (AIM, XFIRE, and all the other unnessecary applications I could find on my task manager), but still some random in-game freezes still occur.
No errors pop up and no warnings happen (i.e. no mass amounts of lag).
What's weird about this, is that in the past (a few weeks ago) it had been running great since I got the game about a year ago, and I haven't really changed anything about my computer when it started to freeze in-game.
System:
AMD Athlon XP 2400+
Radeon 9600 Vid card
1.00 GB RAM
Cable Internet
Random In-Game Freezing
AzorpMeh
jrk247
The freezing is probably from server issues. It has done this to me also, where I managed to minimize GW and I couldn't open my task manager at all, and then my pc restarted. It also might be from overheating.
Thalion Galad
Quote:
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Originally Posted by AzorpMeh
This is a random occurence, when I have my game on and running it will suddenly freeze; the sound will stop, my mouse won't move, I can't ALT+TAB, and I can't CTRL+ALT+DELETE. My system locks up completely so I have to press the manual restart button.
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I have the same problem....
AzorpMeh
Quote:
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Originally Posted by jrk247
The freezing is probably from server issues. It has done this to me also, where I managed to minimize GW and I couldn't open my task manager at all, and then my pc restarted. It also might be from overheating.
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Also, would it be worth it to send an e-mail to their technician staff, or will they just tell me "Re-Install GW" or "Get all updated drivers" (Both of which I have already tried."
zelira
I have the same problem as OP and for me it's usually a nightly occurence. I get that problem when I'm in a busy town/outpost. It doesn't happen everytime I go to LA, Kamadan, or Kaineng, however I never had it happen to me in an explorable area or mission. Knock on wood.
The only way to get out of it is restarting the pc by holding the powerbutton down. Any insight would be greatly appreciated.
The only way to get out of it is restarting the pc by holding the powerbutton down. Any insight would be greatly appreciated.
Mushroom
There are currently some issues with the GW servers, and it seems to have mostly started at around the time that Nighfall was released. Ever since then, speeds and performance across all 3 games seems to have suffered.
I notice it in all 3 games myself. Random lock-ups, freezes, and lags. i also get some really horrible FPS situations at times, most notable in Kaineng Center.
And you can tell they are working on it, because it seems like every time I start the game, I get a new update. And at least 2-3 times a week I get the message asking me to log-off for a new build. All I can suggest is to be patient while they work out all the bugs.
I notice it in all 3 games myself. Random lock-ups, freezes, and lags. i also get some really horrible FPS situations at times, most notable in Kaineng Center.
And you can tell they are working on it, because it seems like every time I start the game, I get a new update. And at least 2-3 times a week I get the message asking me to log-off for a new build. All I can suggest is to be patient while they work out all the bugs.
Hexum
This just started happening to me after the update yesterday. I can't even play for 2 mins and it locks everything up.
MaglorD
Quote:
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Originally Posted by Mushroom
There are currently some issues with the GW servers, and it seems to have mostly started at around the time that Nighfall was released. Ever since then, speeds and performance across all 3 games seems to have suffered.
I notice it in all 3 games myself. Random lock-ups, freezes, and lags. i also get some really horrible FPS situations at times, most notable in Kaineng Center. And you can tell they are working on it, because it seems like every time I start the game, I get a new update. And at least 2-3 times a week I get the message asking me to log-off for a new build. All I can suggest is to be patient while they work out all the bugs. |
byteme!
Quote:
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Originally Posted by Hexum
This just started happening to me after the update yesterday. I can't even play for 2 mins and it locks everything up.
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Thalion Galad
so we are few and they dont care... 4 times today all freezing i had to reset the pc again and again....
byteme!
Yup I basically CANNOT play GW at all. I spent $50 on NF and it's relatively new still. >_>
*Right now I have GW loaded while minimized and PC has yet to freeze but the moment I bring the window back up the game freezes.*
*Right now I have GW loaded while minimized and PC has yet to freeze but the moment I bring the window back up the game freezes.*
sykoone
I've had this problem for months now. Some days I can play for several hours, others I can't even select a character. After dealing with support for a month solid, doing various tests and reinstalls, there is still no clear reason why this is occuring. If they run you through the same hoops they did me, expect to torture every part of your pc. In the end, they blamed it on heat, even though I don't have overheating issues, and the problem only occurs with GW.
If enough of us get onto support about this problem, maybe they'll actually fix it, instead of blaming it on our machines.
If enough of us get onto support about this problem, maybe they'll actually fix it, instead of blaming it on our machines.
byteme!
If I send a report to Anet and their support team tells me the reason my pc freezes ONLY with GW is because I have a heat issue I'm gonna burn my copy of the game and call it a day. I've run numerous benchmarking tools to stress my pc and put it on maximum load for hours earlier today. PC did not freeze once. Did not overheat. Everything was stable. Memtest, Sisoft Sandra, 3dmark among others. GW has never ever put my system at 100% capacity. My system has been the same for the last 2-3 months minus the occasional virus definitions and firewall updates. Already checked those off my list of potential problems. So the only thing left is the GW client itself since this problem ONLY started after their most recent updates.
byteme!
I forgot to mention 1 key point. When I re-installed GW yesterday (all 3 chapters) everything was ok. I exited and entered game with no problems. Loaded up the new files which I was missing on some maps and still things were fine. Then I sent my Dervish to Cantha and loaded up some maps (Right now at 2nd outpost). Restarted PC and BAM! my freezing problem came right back. Again heat is not an issue. My hardware has all been checked over and everything is fine.
MaglorD
Quote:
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Originally Posted by byteme!
I forgot to mention 1 key point. When I re-installed GW yesterday (all 3 chapters) everything was ok. I exited and entered game with no problems. Loaded up the new files which I was missing on some maps and still things were fine. Then I sent my Dervish to Cantha and loaded up some maps (Right now at 2nd outpost). Restarted PC and BAM! my freezing problem came right back. Again heat is not an issue. My hardware has all been checked over and everything is fine.
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byteme!
Quote:
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Originally Posted by MaglorD
You know, in your case, it really does sound like something is up with your hardware. Did you try running one of those stress tests on your setup and see if you computer holds up?
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Dragnlord
I had the same problems. Played GW on max graphic settings. Then I put them all on low and now I can play 5 hours and nothing happens 
.
.
Kiram
Same problem, no lag but every 20/25 minutes minutes freeze.
System:
AMD Athlon XP 3200+
Geforce 6800le
1.00 GB RAM
Router Atlantis ADLS2+
System:
AMD Athlon XP 3200+
Geforce 6800le
1.00 GB RAM
Router Atlantis ADLS2+
Angelica
I'm starting to have the same problem too! :O Never happened to me before.
MegaMouse
A lot of players start to blame the servers for random freezes. To tell the truth there are several causes for a computer to freeze and reboot. One of the leading causes is heat. Due to the higher requirements of Guild Wars in the graphics department now, overheating video cards are a main cause of the freezes and reboots. There can be others but on a most connections you shouldn't have too many problems (dial-up is the exception to that one). Try to lower your graphics setttings when you get into the game to take some of the load off of the video card that should help. Another thing that can help is to have as much system ram as you can afford. More system ram can help out performance issues by giving windows the headroom to actualy run without using the paging file. For non-geeks the paging file is a small portion of your hard drive (amount of space used depends entirely on how much ram you have installed and how many programs are running) that windows sets aside to use when your main system ram becomes full. Some people call it the swap file also. By installing more system ram you give windows more space to use without resorting to the slower harddrive. If you look at the system requirements for Windows (all versions have their own requirements) you will see what the minimum ammount is. Windows XP recommends 512 megs if I m not mistaken but it is much happier with 1 gig or more.
Mega Mouse
Mega Mouse
Cyan The Archer
Happened to me too. Got alot of help from MoonUnit(I think it was) on GWOnline.net and it work now ^^
I wasn't able to change my gamme options without pc freezing aswell.. Might try that, to see if its the exactly same problem as mine.
Quick summary of what i did: Downloaded the newest DirectX and installed it, worked for a while, but after a few days it was back at the beginning. Then i was told to uninstall my drivers or something like that, and download the newest ATI Catalyst Driver(Might be different to you, if you dont have ATI). I installed the newest ATI Driver and DirectX after. Works now.
512mb RAM
Windows XP
I wasn't able to change my gamme options without pc freezing aswell.. Might try that, to see if its the exactly same problem as mine.
Quick summary of what i did: Downloaded the newest DirectX and installed it, worked for a while, but after a few days it was back at the beginning. Then i was told to uninstall my drivers or something like that, and download the newest ATI Catalyst Driver(Might be different to you, if you dont have ATI). I installed the newest ATI Driver and DirectX after. Works now.
512mb RAM
Windows XP
Thalion Galad
about the freezing....this is my PC....
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 2048MB RAM
Page File: 645MB used, 3295MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Card name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip type: GeForce 7600 GT
DAC type: Integrated RAMDAC
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 2048MB RAM
Page File: 645MB used, 3295MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Card name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip type: GeForce 7600 GT
DAC type: Integrated RAMDAC
byteme!
Quote:
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Originally Posted by MegaMouse
A lot of players start to blame the servers for random freezes. To tell the truth there are several causes for a computer to freeze and reboot. One of the leading causes is heat. Due to the higher requirements of Guild Wars in the graphics department now, overheating video cards are a main cause of the freezes and reboots. There can be others but on a most connections you shouldn't have too many problems (dial-up is the exception to that one). Try to lower your graphics setttings when you get into the game to take some of the load off of the video card that should help. Another thing that can help is to have as much system ram as you can afford. More system ram can help out performance issues by giving windows the headroom to actualy run without using the paging file. For non-geeks the paging file is a small portion of your hard drive (amount of space used depends entirely on how much ram you have installed and how many programs are running) that windows sets aside to use when your main system ram becomes full. Some people call it the swap file also. By installing more system ram you give windows more space to use without resorting to the slower harddrive. If you look at the system requirements for Windows (all versions have their own requirements) you will see what the minimum ammount is. Windows XP recommends 512 megs if I m not mistaken but it is much happier with 1 gig or more.
Mega Mouse |
*slams head against wall*
sykoone
That sounds pretty much like the same rant I gave support. After running me through hell and back, they resorted to the "overheat" issue. They'll find a way to blame it on your system.
l)l2UNl(
... anet id failing all they have done in the past few months is make GW worse... and worse... and worse...
Vandal2k6
I get the same thing. Difference is I can go weeks without it and then BOOM, I get it a few nighs in a row. Totally random. I also get weird sounds from the soundcard when it locks, which made me think it was the SC but I've tried everything (including a diff card) to no avail. I have noticed I don't get it if MSN is NOT running but this may just be coincedence. Something to watch out for.
clemento
Ok i am also having this problem with random freezes, sometimes can play for hours sometimes only minutes, and maybe, just maybe, i have a fix
First here's my specs (All drivers for Mobo, Gfx & SFX are lastest versions)
Athlon X2 4400 (Max Tmp 38c)
2Gb DDR400 Ram
GeForce 7800GS+ (Max Tmp 48c)
SB Audigiy FPS
These lockups have only been happening to me since the release of nightfall but what i have found so far is that when i uncheck the Use 3D Audio Hardware in the options the game never locks. Now maybe it's a coincidence but seems very strange, give it a go and see if it solves anyone elses problem.
Clem
First here's my specs (All drivers for Mobo, Gfx & SFX are lastest versions)
Athlon X2 4400 (Max Tmp 38c)
2Gb DDR400 Ram
GeForce 7800GS+ (Max Tmp 48c)
SB Audigiy FPS
These lockups have only been happening to me since the release of nightfall but what i have found so far is that when i uncheck the Use 3D Audio Hardware in the options the game never locks. Now maybe it's a coincidence but seems very strange, give it a go and see if it solves anyone elses problem.
Clem
Cyan The Archer
Let me ask a question, you with the freezing problem can you change the GAMMA options in the game, or does it freeze aswell?
Lynxius
This just happened to me.
Ive had the game for 18 months, so im assuming it would be my crazy computer which always seem to complain about everything.
*kicks computer in rage*
Buuut... im happier to see others have the same issue, which could mean its someone Else's fault and not my computer's. =P
Anet Respond please
/beg
Ive had the game for 18 months, so im assuming it would be my crazy computer which always seem to complain about everything.
*kicks computer in rage*
Buuut... im happier to see others have the same issue, which could mean its someone Else's fault and not my computer's. =P
Anet Respond please
/beg
Revan Bastille
To add to what Mega Mouse said, the "swap file" is also known as virtual memory. Some directions on what these setting should be and how to change them can be found here: http://help.plaync.com/cgi-bin/playn...&p _topview=1
I would also check your computer's CPU temperature. You may need to invest in getting a better heatsink & fan or other method of cooling your CPU. Games tend to use more processing power than many programs and will cause your processor to run hotter.
Finally, I'd check out your power supply. I had a problem with GW freezing up on me as well. After trying everything else, I swapped out my power supply and "Bingo!" problem solved.
I would also check your computer's CPU temperature. You may need to invest in getting a better heatsink & fan or other method of cooling your CPU. Games tend to use more processing power than many programs and will cause your processor to run hotter.
Finally, I'd check out your power supply. I had a problem with GW freezing up on me as well. After trying everything else, I swapped out my power supply and "Bingo!" problem solved.
Wansanchez
i have been playing since release week (proph that is) and this has only been happening to me since the last few updates.i sorted my VM a long time ago,i do not have heat issues!.on the times i have got into the game the lag makes it unplayable anyway.imho i think the problem lies in the dat file now being over 4gig.and as i can't switch my system over it would appear to be the end of my time on GW,and as i mourn the passing of my my beloved chars i pray thanks to the lord for delivering upon me my 360 and saints row online.anybody else with problems still using fat32?.
Gorebrex
FAT32 doesnt like files over 4GB, so it doesnt work very well with them. Im afraid youre going to have to shell out way too much money for XP, then buy a new hard drive to put it on(not that expensive these days). Just make a partition on new drive NT, and install XP on that, making sure you have a good bit of space left for the swap file, as downloading something always goes to that God-awful CD Burning folder before its available, its really inconvenient, but Ive seen no way of disabling it. I hate rebooting to 98 when I want to D/L straight to disk. The worst was spending 2 hours for a movie download, then, at the end, "OOPS! not enough space! Start over!" Just so you know.