No Access Key!?!?
bronkill
SO I just bought Guild wars nightfall and i opened the box and everything and there is NO ACCESS KEY?!? does anybody know where its supposed to be i am super pissed cuz i was planning on playing this game all night today!? wtf am i supposed to do?
bronkill
I did that thank you and they haven't answered
this really sucks
how is it supposed to look like and where is it in the box?
this really sucks
how is it supposed to look like and where is it in the box?
JediKnight
The access key is printed on the back of a collectable game card (same size as a credit card). The key itself is under a silver scratch off panel (same as a scratch card). Scratch it off & you should see yor access key.
Tryll
It's on a card (credit card size) and you scratch a strip off the back. If it's not there just be patient and take it back to the shop tomorrow, that's probably what anet will tell you to do anyway. I once got a Standard Key in a Collector's Edition box and the first thing they said was return it to where you bought it.
Tachyon
If you can't be arsed to used the ANet support system then take it back and exchange it. Just make sure to open the new one and check the key's there before you leave the store.
As for what it looks like, it's a plastic credit card stuck to a piece of paper. Pull it off and scratch the silver off the back of it to reveal your code.
As for what it looks like, it's a plastic credit card stuck to a piece of paper. Pull it off and scratch the silver off the back of it to reveal your code.
bronkill
I didn't receive either, no collectible game card, and no scratch card.....how can NCSOFT provide a game with no content in it i really don't understand....so i just spent $50 for a box containing three cd-roms a lil poster and a quick reference guide with no access code or key which basically means i cant play and i guess i can hang the poster and wish one day i could play it......wtf can anything be done?
Darkobra
For those telling him to take it back to the store, they won't accept it. Most gaming specific stores tell you that they will NOT take the game back IF the CD Key is missing/exposed.
Tryll
They accepted mine when it had the wrong key in it. That was Game in the UK though.
Jelloblimp
Quote:
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Originally Posted by Darkobra
For those telling him to take it back to the store, they won't accept it. Most gaming specific stores tell you that they will NOT take the game back IF the CD Key is missing/exposed.
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Xenex Xclame
Dude chill, wait for an answer from Anet, if im not mistaken some other people have posted here before about this,wait for a response from Anet then continue.
If he was to bring it to the store and the store took it back they would just send it back to anet anyways, they dont lose anything.
Dont blame Anet for the missing key, yes it could be that they didnt put it in but it could also be that the store people borrowed it :P, i know that you feel irritated but these things can happen, you just seem the be unlucky to have it happend to you.
If he was to bring it to the store and the store took it back they would just send it back to anet anyways, they dont lose anything.
Dont blame Anet for the missing key, yes it could be that they didnt put it in but it could also be that the store people borrowed it :P, i know that you feel irritated but these things can happen, you just seem the be unlucky to have it happend to you.
Tachyon
Quote:
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Originally Posted by Darkobra
For those telling him to take it back to the store, they won't accept it. Most gaming specific stores tell you that they will NOT take the game back IF the CD Key is missing/exposed.
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Quote:
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Originally Posted by The Law
of satisfactory quality – goods must meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price and all other relevant circumstances. The quality of goods includes, for instance, their appearance and finish, their safety and their durability. Goods must be free from defects, even minor ones, except where these defects have been brought to your attention by the seller. Perhaps the goods are being sold as 'shop-soiled'
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jcapulet
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Originally Posted by Azagoth
If you look at most game stores, they say "Opened games cannot be returned". Then underneath that in small print it also states "This does not affect your Statutory Rights"
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Why can't A-Net put the CD keys on the INSIDE cover of the manual? If they wanted to, it could be affixed like a decal or sticker, and just as easy to conceal (for cd key protection).
dansamy
You raise holy Hades with the store manager. They are required to exchange it if they sold you a faulty game, which they did as its missing the game key.
Tachyon
Yeah, you do what I did when I had to return BF2 to GAME because the actual manual was missing. The code is printed on the back of the manual.
After numerous time refusing to replace the game the twerp behind the counter called the manager over who stated "why should we replace it, you've taken it out and kept it for yourself haven't you?" To which I replied in a rather loud voice "Oh, are you calling me a thief in front of all these people? If so that's slander, would you like me to take this any further than necessary?"
Five minutes later I walked out with a brand new copy of BF2.
After numerous time refusing to replace the game the twerp behind the counter called the manager over who stated "why should we replace it, you've taken it out and kept it for yourself haven't you?" To which I replied in a rather loud voice "Oh, are you calling me a thief in front of all these people? If so that's slander, would you like me to take this any further than necessary?"
Five minutes later I walked out with a brand new copy of BF2.
Throttle
Generally, stores have to give you a new game if what they sold you had something missing or damaged. I've done it several times here (Denmark) without any trouble, anywhere from a missing manual or key to actual missing discs. The reason some storekeepers might be grumpy is that they get a fair amount of people who purchase a game, steal the CD key, discs or various bonus material such as mousepads, and then return the game asking for a new one (or sometimes even a different product).
It probably isn't Anet's fault. The game creators do not sit and manually fill every game box, it's done in some factory somewhere and, as with anything, mistakes happen. You were unlucky and you're not really getting anywhere with asking "how could they sell me a game with something missing?" - this is similar to when you buy a soda where the bottle cap is loose, or when the pants you bought have a fault in the seams. Millions of products can't be made without the occasional error and you have the luxury of being able to demand a refund or new product. Do so tomorrow, you shouldn't have any problems.
It probably isn't Anet's fault. The game creators do not sit and manually fill every game box, it's done in some factory somewhere and, as with anything, mistakes happen. You were unlucky and you're not really getting anywhere with asking "how could they sell me a game with something missing?" - this is similar to when you buy a soda where the bottle cap is loose, or when the pants you bought have a fault in the seams. Millions of products can't be made without the occasional error and you have the luxury of being able to demand a refund or new product. Do so tomorrow, you shouldn't have any problems.
MegaMouse
Most of the times I have bought the game thje code was in a sealed piece of paper that was folded over. To open it you had to tear off 3 sides then unflod the paper and the codes were in there. Only a few that I bought were on the jewel case insert (the original Profecies campaign was like that). Check your box again to make sure that yopu haven't overlooked the small piece of paper. It is about 2" squareand it will say access codes on it. I live in the US so this may not pertain to other countries.
Mega Mouse
Mega Mouse
Loki Seiguro
return it for a new one and if they don't accept it make a scene thats what i did when they gave it to me and i made sure to tell them what the guys name was that sold it to me. they called the guy up and he said yeah he sold it to me yesterday and it was still in its plastic wrap and everything so thehy just gave me a new one 
no need for a scene there but it was a back up plan
yeah same here mega mouse...i th9nk that ,might just be in the U.S though. every country seems to have a differnyt thng for everything
no need for a scene there but it was a back up planyeah same here mega mouse...i th9nk that ,might just be in the U.S though. every country seems to have a differnyt thng for everything
dansamy
Yeah, the plastic card seems to be an overseas (outside US) thing.
TheYellowKid
think the card might have been a CE feature.. possibly! I have nothing to add to this topic but good luck getting it sorted, some people have managed to sort it out according to the forums.. ideally though you should have taken it back the same day and not left until they sorted it out, they would prob say no at first to test you because if you were lying you've got nothing to lose but everything to gain if your telling the truth.
jcapulet
Quote:
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Originally Posted by Azagoth
Five minutes later I walked out with a brand new copy of BF2.
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tempaccount
I've been stealing keys for sometime now, and recently i hit up Walmart twice and Target once, and all 3 times there was no little folded up black paper.
2 of the times the entire case was plastic sealed.
1 of the times the case wasn't and looked like someone had got to it before i had.
Maybe the store manager takes the keys and stores them somewhere in the store and waits for people to come back asking for a return.
Or maybe more people are thieving like me.
-JSN
2 of the times the entire case was plastic sealed.
1 of the times the case wasn't and looked like someone had got to it before i had.
Maybe the store manager takes the keys and stores them somewhere in the store and waits for people to come back asking for a return.
Or maybe more people are thieving like me.
-JSN