So, I'm doing some chest runs (oh fun) and i get some useless purple (as usual). I identify it to be told I have just unlocked "Strength of Honor" 13%, which is a lie; I am fully unlocked. I ignored it, assuming it was just a bug. I then unlocked a shield upgrade apparently again making no sense since I am flly unlocked. So I went to the guild hall to have a chat with the priest. According to him, I have never unlocked any inscriptions, wand upgrades, shield upgrades or focus upgrades. I can log onto a PvP character with items I've made previously, go up to the priest and have there a pvp item on a pvp character which apparently I should have never been able to make.
Now it is only a minor setback, but besides being irritating it struck me as a rather queer thing to happen... Has anybody ever 'lost' unlocks before? (And can I get them back without respending faction?

Just to clarify, before anyone suggests otherwise: I am, well, was definitely unlocked, I'm not just being dim.

Ehrenia