Arenanet servers b0n3d

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

Could someone please share some light on why everyone keeps getting disconnected and when u do get disconnected you cant reconnect, i just sits there saying "Connecting..." and then it say "Guildwars could not complete the operation"

its really annoying...

tnx

Thalion Galad

Academy Page

Join Date: May 2006

i'm allready seeing the wintersday final day with everyone offline due to server problems...hope not ...but....

i'm in portugal (europe) isp= netcabo- 8128 kbps/512 kbps
and all my guild mates are losing the tag

trying to connect to IP
206.127.146.105:6112 not ok
206.127.146.50 :6112 not ok
206.127.146.105:6112 not ok
206.127.146.91 ok
206.127.145.10 not ok
206.127.146.53 ok but very slow
206.127.147.145 ok

Pharell

Frost Gate Guardian

Join Date: Dec 2006

What If You Had An Empire [LUST]

Mo/

Yeah i've been getting error=040 like for half an hour...

The Last Windseeker

The Last Windseeker

Academy Page

Join Date: Jul 2006

R/

Yep, this is happening to tons of people. I was playing with my guild in Team Arenas and we all got booted at once due to Code Error 40, then we tried to log back on it would sit at 0% and then give us the same code, saying Guild Wars Cannot Complete this operation. At one point we all got Code Error 35, which is the error given when someone else logs onto your account. There is certainly something wrong with their servers at the moment.

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

ok so it looks like every1 is having the same problems....really sux my ballz

sdrawkcab11

Frost Gate Guardian

Join Date: May 2006

W/

i can't connect atmo

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

does every1 who is having this prob, got night fall?
or is it just a gerneral Arenanet server problem...

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

No problems here, I'm in game right now as I type this.

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

and have u tryed to change town or something??
cause that usaully kicks u

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Yeah, just checked. Mapped from Jennur's Horde to Lion's Arch, no problem at all.

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

ok, i found a solution, just change ur ISP account.

Perynne

Perynne

Site Contributor

Join Date: Oct 2006

Finland

Runners of the Rose [RR]

R/

I kept on getting kicked out when I tried to go to Ascalon City. Everywhere else worked fine. Some guildies of mine also couldn't get to Ruins of Surmia and some of the other places around Ascalon. Still, now the game is working fine again, and we were always able to reconnect (even if it booted us as soon as we tried to get into the problem areas again).

Whatever this is, I hope it doesn't last very long.

Jelloblimp

Jelloblimp

Krytan Explorer

Join Date: May 2005

[KCHS]

W/N

Quote:
Originally Posted by Churchie
ok, i found a solution, just change ur ISP account.
What does that even mean? You mean change your IP-number?

(Or do you actually mean changing ISP alltogheter? that would not matter because the problems are not with one single ISP). You just got lucky and/or ArenaNet fixed the issues.

Rebirther

Rebirther

Lion's Arch Merchant

Join Date: Aug 2005

England, UK

Clan Dethryche

Mo/Me

Quote:
Originally Posted by Churchie
ok, i found a solution, just change ur ISP account.
... how is that helpful advice?...

The Last Windseeker

The Last Windseeker

Academy Page

Join Date: Jul 2006

R/

http://guildwars.incgamers.com/forum...d.php?t=437079

Seems like they fixed it

Edit: Now it seems like its started again...

Rebirther

Rebirther

Lion's Arch Merchant

Join Date: Aug 2005

England, UK

Clan Dethryche

Mo/Me

Quote:
Originally Posted by The Last Windseeker
prolly be easier for you to copy/paste some of the info, since I can safetly say that a vast majority of us are not registered to that site....

The Last Windseeker

The Last Windseeker

Academy Page

Join Date: Jul 2006

R/

Heres some things said by Gaile.

Quote:
Is there any additional information you can provide? Where are you connecting from? (Country, State) Can you pull an IP number from the log-in screen? This would help us figure this out very much. (Connection from here--Seattle area--is just fine.)

Thanks for any additional info you can give.

Quote:
Originally Posted by Leonora Windleaf View Post
hmm I'm not so happy about that, all our guildies got DC and when they tried to reconnect, it said that someone else was already using their accounts!! ZOMG MEGAHAXZORS ATTCK!!1!1!!oneone!!1
I bet that the message they get is because the server still sees them as connected on their own accounts. I highly doubt it's a mass hack. Don't worry, we'll get it sorted out, but additional info would be appreciated.
Another thing posted by Gaile.

Quote:
Our Network Center reports they are investigating this issue, but feels that player counts have returned to normal. Can you connect now???
After that most people on the forums reported going back to normal, but then people started reporting getting the same error again.

EatMoreCarbs

Frost Gate Guardian

Join Date: Jul 2006

NJ, USA

Dragons Will Eat Your [Face]

R/Mo

Im fine. ISP: Comcast

pett998

Ascalonian Squire

Join Date: May 2005

N/E

here's an interesting bit: my girlfriend and I both play guild wars. I try to log in.. no load on any of my chars... 0%... err 40..... then on the same computer at teh same time, i try to log in with hers.. bingo.. she's in. She only has NF.. I have all 3... maybe someone can make sense of this

Lady Ana Stacia

Lady Ana Stacia

Krytan Explorer

Join Date: Jun 2006

Germany

Beware of our Temper [BooT]

Me/

My husband and I both play and right at the end of the Gate of Pain mission got err 40, that was about 2 hrs ago and haven't been able to log in since. We are in the Netherlands. Guess Shiro and Lich will just have to wait!



Oh and if we do get logged in as soon as we try and map somewhere it sits at 0% and then kicks us with err 40

gojensen

Academy Page

Join Date: Jan 2006

GrNO

W/Me

Everyone go to support.guildwars.com and bug report this. I'm guessing the new reconnect feature is going haywire with all these disconnects and overloading the servers - meaning more disconnects and more players not being able to login.

nightwatchman

nightwatchman

Lion's Arch Merchant

Join Date: Apr 2006

W/

I'm getting err=040 trying to connect (based in the UK). When I traced the network link, it seemed to trouble at the level3.net backbone

Tracing route to 206-127-146-62.plaync.com [206.127.146.62]
<<skipped a few>>
6 9 ms 12 ms 14 ms pop-bb-a-so-010-0.inet.ntl.com [62.253.185.201]
7 11 ms 12 ms 11 ms 195.50.91.69
8 * 24 ms 18 ms ae-29-54.ebr2.london1.level3.net [4.68.116.126]
9 29 ms 22 ms 31 ms ae-2.ebr2.amsterdam1.level3.net [4.69.132.134]
10 35 ms 35 ms 23 ms ae-1-100.ebr1.amsterdam1.level3.net [4.69.133.85]
11 32 ms 36 ms 35 ms ae-2.ebr2.dusseldorf1.level3.net [4.69.133.90]
12 30 ms 35 ms 36 ms ae-1-100.ebr1.dusseldorf1.level3.net [4.69.132.129]
13 39 ms 35 ms 35 ms ae-2.ebr2.frankfurt1.level3.net [4.69.132.138]
14 30 ms 30 ms 29 ms ae-21-54.car1.frankfurt1.level3.net [4.68.118.111]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.

The Mancer Man

Academy Page

Join Date: Jan 2006

Error 40 here also - Australia

Venus was her name

Frost Gate Guardian

Join Date: Feb 2006

Cornwall, UK

W/N

ZOMG MEGAHAXZORS ATTCK!!1!1!!oneone!!1

i lol'ed

I'm in europe getting these errors, managing to get in sometimes..tbh seems to be random...

seeme d to have no issues logging into pre, factions and nightfall zones both DC me

guildies reporting lots and lots of issues + lag

guess an update is comming

kralyrag

Ascalonian Squire

Join Date: Jan 2006

Sunny Swindon

The Petulant Purple Pixies

N/Me

It would seem that all three games are affected, when going through portals usual problem is load screen sits at zero for ages then I get a code 040.
Seems to be Europe wide.

Let's hope it's sorted soon!

Ping rates fluctuating between 56 and 4135!!!!!

Mindtrust

Mindtrust

Wilds Pathfinder

Join Date: May 2005

Stockholm, Sweden

Wolffestar Clan - WSC

Mo/

haven't had the problem until tonight, but now it's going nuts for me 4 dc's in 3hours from normal pve and getting lagspikes that lasts around 40seconds quite often. some other random errors is that i loose my guild from time to time, my friendslist goes poof etc etc.

Venus was her name

Frost Gate Guardian

Join Date: Feb 2006

Cornwall, UK

W/N

somebody dropped some coffee on a server or something...downloaded too much porn...etc

Almighty Zi

Almighty Zi

Frost Gate Guardian

Join Date: Aug 2005

Cheltenham, England

Servants Of Fortuna Victrix

Frequent Error 40s here tonight. Seems to happen entering or going between battles in the arenas. No loading then I lag out and then have to wait 20 mins or so for the error 40s to stop so that I can log back in. Very annoying.

Lots of other folk (especially on EU servers) in the guild have had the same issue.

I'm in England and have a reliable connection.

Polarbear1492

Ascalonian Squire

Join Date: Sep 2005

Biscuit of Dewm [MEEP]

Mo/

I had the same problem I was not able to connect at all and, yes, got numerous err40 and err7.
Today I did however, have a weird problem. I completely locked up, couldnt do anything (Ctrl alt delete didnt work, windows key didnt work, mouse didnt work, keyboard didnt work, etc) and I was forced to manually turn my comp off. Doubt it was a server problem. I logged in sucessfully without overdue lag after that.

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

well it would be nice of A Net could share some light on the siruation...

Evilsod

Evilsod

Banned

Join Date: Mar 2006

England

Lievs Death Squad [LDS]

Quote:
Originally Posted by gojensen
Everyone go to support.guildwars.com and bug report this. I'm guessing the new reconnect feature is going haywire with all these disconnects and overloading the servers - meaning more disconnects and more players not being able to login.
Thats probably the same bullshit excuse Anet will give. Every single time i've been disconnected today i've never been given the option to reconnect. So bollocks to that reason.

On the bright side i finally got Protector of Elona... so its not been a total loss today.... 'Guild Wars was unable to complete the operation'... this is getting boring.

onerabbit

onerabbit

Grotto Attendant

Join Date: Mar 2006

Thanks to all the guru [mods]

awwwwwwwww im getting it again! just found a new farming spot aswell!
damn u

GODh

GODh

Jungle Guide

Join Date: Nov 2005

The Netherlands

BFTW and DLRR

Yes, after being able to play for apx 2 hours after 1st error40's, i am getting it again (europe)...

Churchie

Ascalonian Squire

Join Date: Jul 2006

Dark Flanks

E/N

im getting it again...

here is my trace route:

Quote:
Tracing route to 206-127-146-62.plaync.com [206.127.146.62]
over a maximum of 30 hops:

1 27 ms 32 ms 27 ms dsl-241-192-01.telkomadsl.co.za [41.241.192.1]
2 29 ms 30 ms 27 ms rrba-ip-er-1-fe-5-0-0-1.telkom-ipnet.co.za [196.
43.10.185]
3 28 ms 33 ms 27 ms rrba-ip-esr-3-gig-6-1-0-606.telkom-ipnet.co.za [
196.43.10.146]
4 336 ms 338 ms 343 ms lon-ip-dir-telecity-pos-7-1.telkom-ipnet.co.za [
196.43.9.157]
5 405 ms 402 ms 411 ms ge-6-2-903.car5.London1.Level3.net [212.113.10.6
9]
6 413 ms * 406 ms ae-19-55.ebr1.London1.Level3.net [4.68.116.158]

7 408 ms 415 ms 416 ms ae-1-100.ebr2.London1.Level3.net [4.69.132.118]

8 433 ms 432 ms 434 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]
9 422 ms 434 ms 432 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.133.85
]
10 434 ms 433 ms 434 ms ae-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]
11 425 ms 432 ms 435 ms ae-1-100.ebr1.Dusseldorf1.Level3.net [4.69.132.1
29]
12 438 ms 445 ms 439 ms ae-2.ebr2.Frankfurt1.Level3.net [4.69.132.138]
13 418 ms 419 ms 422 ms ae-21-56.car1.Frankfurt1.Level3.net [4.68.118.17
5]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.

Ms Utena Tenjou

Ms Utena Tenjou

Frost Gate Guardian

Join Date: Apr 2006

Manchester,NH Or Boston Ma

Medieval Knights Refuge [Heal]

E/

someone let GWEN into the servers.... we know this is going to be bad...

Miss Fire Arrow

Miss Fire Arrow

Ascalonian Squire

Join Date: Sep 2006

england

Lightbringers from sky [Sky] my own guild

R/Mo

Hi

Ive been playing guild wars for the last few days am not new to it but i came back on about 2 days ago but i found out like i was lagging like hell and i was reading that u can change your server ip but how to u change it ? and am not talking about changeing dis either.

Miss fire arrow