Problems please help ^^

Hey guys,
I really need ur help..... im not really that great at computers so i dont know whats going on! Heres the problem..... Weneva i go to a certain outpost on any of my Characters my computers freezes and crashes.... I think it is sumthing to do with my Video driver but im not really sure how to upgrade it..... Im on ATi also if that helps.....

Please help ^^

Pls post if you have a laptop or a desktop and post your hardware configuration too

go to start, then go to run
type "dxdiag"

tell us what you have