Warning about a new Scam

Alex Weekes

Alex Weekes

Krytan Explorer

Join Date: Mar 2005

Brighton, UK

Hi everyone,

We've been made aware of a new email scam targeting PlayNC account holders. The email claims to be from NCsoft and requests that account holders validate their account by visiting a website claiming to be an NCsoft site. This website is not an NCsoft website.

Do not follow the link in the email. We will never ask for user details in this manner. The only site you should ever use to log in to your PlayNC account is http://www.plaync.com .

Hockster

Hockster

Banned

Join Date: Jul 2005

Thanks for the info.

When will be able to unlink our accounts from PlayNC?

Alex Weekes

Alex Weekes

Krytan Explorer

Join Date: Mar 2005

Brighton, UK

Quote:
Originally Posted by Hockster
Thanks for the info.

When will be able to unlink our accounts from PlayNC?
Linking to PlayNC is permanent, and it is very unlikely for that to change.

BogusDude

Frost Gate Guardian

Join Date: Mar 2006

MARA

R/

Thanks for the info i've copy/pasted it onto my guild forum. Sounds similar to the old ebay scam. btw good to hear you clamping down on ebay sellers to combat bot users, i've just started my own little campaign against them http://www.youtube.com/watch?v=lzYMJS4TgLo would be nice to have some anti-cheat software introduced to stop them though :P

Priest Of Sin

Priest Of Sin

Jungle Guide

Join Date: Dec 2005

Sitting upon Kerrigan's Throne.

Live For The Swarm [ZERG]

Me/N

thanks for the info, good thing my guild-wars account is on an email adress I can't remember the password for xD

FoxBat

Furnace Stoker

Join Date: Apr 2006

Amazon Basin [AB]

Mo/Me

Quote:
Originally Posted by Alex Weekes
Linking to PlayNC is permanent, and it is very unlikely for that to change.
Let me put it this way, when will be able to actually change the e-mail address associated with our PlayNC-linked GW account?

King Kong

King Kong

Krytan Explorer

Join Date: Jan 2006

W/R

Quote:
Originally Posted by FoxBat
Let me put it this way, when will be able to actually change the e-mail address associated with our PlayNC-linked GW account?
They never answer that question!

Big_Iron

Big_Iron

Desert Nomad

Join Date: Dec 2005

The Edge

Tormented Weapons [emo]

I get phishing e-mails almost everyday, but not from a fake NCSoft yet. Thanks for the heads up.

Seren!ty

Seren!ty

Lion's Arch Merchant

Join Date: Feb 2006

[iDum]

R/E

Thanks for the heads up, now to get it sticked..

Alex Weekes

Alex Weekes

Krytan Explorer

Join Date: Mar 2005

Brighton, UK

Quote:
Originally Posted by FoxBat
Let me put it this way, when will be able to actually change the e-mail address associated with our PlayNC-linked GW account?
You already can. Log in to the PlayNC account. Scroll to the bottom of the page and click on the "Edit Contact Info" - here you can change you contact information, including email address.

NB: this does not change your Guild Wars login. Please keep in mind that after linking to PlayNC, the email address you log in with through the game client is only a username and not used for any other purpose. Your email as listed in PlayNC is used for all communication as necessary instead.

Kityn

Krytan Explorer

Join Date: Mar 2005

Michigan

Heroes of the Horn [HoH]

N/

Is this site legit? [email protected]

Edit: Ahh nevermind. The site is legit. I just was on PlayNc and they had the above site posted for those that had a problem. It is a survey on how well PlayNc handled the problem. Also they do not ask for your password or other account information.

Smile :)

Smile :)

Pre-Searing Cadet

Join Date: Feb 2007

W/Mo

thanks, good to know

RTSFirebat

RTSFirebat

The Humanoid Typhoon

Join Date: May 2005

UK

Servants of Fortuna [SoF]

R/

This is a scam know as "fishing"... lots of is type of scam pops up. Often from banks, PayPal and eBay are the common ones.

I would suggest everyone simply avoid following any e-mails unless it something you have requested.

Also when you load any link in a e-mail, always check the web address to see if its odd looking or not.

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

Quote:
Originally Posted by czymann
Is this site legit? [email protected]
I sincerely doubt it.

The domain is a give away.

Agyar

Agyar

Frost Gate Guardian

Join Date: Jul 2006

AUSSIE TROLLING CREW - CAPSLOCK CONSULTANT

[Dong]

Mo/

People should generally never follow links in email which then require them to authenticate an account. Most legitimate senders of email which request similar actions will direct you to visit the official website manually and log in, and provide other means of proving the validity of the email (for example, Paypal will address the email to your name, whereas phishing email often open with 'Dear customer' or a similar generic line).

Unfortunately, no matter the amount of literature available providing precautions and details of how to avoid these phishing scams, they continue to thrive because a large amount of people simply do not follow or are not aware of this type of information. It's the same thing with spam really, everyone complains about it but spam would not exist if it did not create business revenue (i.e. there are enough people responding to spam that it makes it worthwhile for the senders).

Shmanka

Shmanka

Wilds Pathfinder

Join Date: Oct 2006

In Your Head

The Brave Will Fall [Nion]

Me/

I actually find it quite funny when people click these things... the "I love you" email comes to mind... what a world crisis that was

Malice Black

Site Legend

Join Date: Oct 2005

I got the "I love you" email yesterday and another similar the day before.

Makkert

Makkert

Black Beast of Aarrrrgghh

Join Date: May 2005

The Netherlands

The Biggyverse [PLEB] // Servants of Fortuna [SoF]

Sad story when this happens. Just stay sharp. Nobody likes unnecessary e-drama.

/free bump

Clord

Clord

Wilds Pathfinder

Join Date: Jul 2006

Finland

Victory Via Valour

Quote:
Originally Posted by The Admins Bane
I got the "I love you" email yesterday and another similar the day before.
I get maybe over 800 spam messages during week. Also it is common sense that they can directly change your account without password or nickname. If somebody have set up forum and is admin they know that it apply to this thing too.

onerabbit

onerabbit

Grotto Attendant

Join Date: Mar 2006

Thanks to all the guru [mods]

Thnx for letting us know, posted the info on guild and alliance forum.

seut

seut

Wilds Pathfinder

Join Date: Jun 2005

Europa

Quote:
Originally Posted by Agyar
People should generally never follow links in email which then require them to authenticate an account.
Last October NCSoft broke the rule themselves by sending out newsletter registration emails to all accounts without informing CR like Gaile who had to ask about that themselves first. They promised to never do that again, but the line has been crossed and certain trustful souls now know that such emails could be legit and click.