Portals in The Deep

Earlier today I was attempting to solo the Deep using Witte Was's guide but due to my poor reactions I couldn't disrupt Shadow Refuge. I decided to bring a couple of hereos along to help speed it up and to strip the encantment. The problem is the hereos don't want to travel through the portals. Does anyone have any ideas of how to get them through or is it simply a bug?

I was trying the exact same thing earlier... hopefully it will be fixed before the weekend event is over

cant just flag em over the portal??

nope I've tried that. I flagged them into the portal and it won't transport them. Flagging them to where the portal would transport them just makes them stand by the edge not moving.

No way to get the heroes through.... sorry. I've tried it myself but to no avail...

Presumably since The Deep could be done with heroes, the A-Net folks decided to prevent that happening (as opposed to Urgoz's Warren, which is heinously nasty).