Online Store - Error 004 on Checkout...

1 pages Page 1
p
patrickvp
Pre-Searing Cadet
#1
I just went to try to buy a new character slot, and when I went to the checkout screen, I got an "Error 004" message, saying I should try again in a few minutes. Its been this way for the last 30 minutes (as far as I can tell, from when I first tried to buy).

The pop-up for choosing between Visa/Mastercard seems to be busted, and I'm guessing that's related to the issue. A few friends also tried the checkout but got the same error.

GrandCharm~
GrandCharm~
Lion's Arch Merchant
#2
Keep trying or retype credit card number , happened to me ..
aeroclown
aeroclown
Krytan Explorer
#3
You should not keep retrying in cases like these. It is possible that the card transaction are taking place, you could be charged multiple times. You should have created a support ticket.