Howdy, i wish to buy an item from the Guild Wars store, however i am not the one with the credit card, and i need proof, (in writing, or being able to actually see the icon) for a secure connection.
If anyone could find a link or find a way to prove its a safe connection, or tell me another way to buy the 1 Million edition bonus item keys, I'd really appreciate it.
Thanks alot!
~End Of Ze World
Guild Wars Store: Saftey
Raiin Maker
Kuldebar Valiturus
Your Browser and security settings should tell you all you need to know. Additionally, you need to have an account in order to log into the online store and this requires a password and login name, etc.
Raiin Maker
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Originally Posted by Kuldebar Valiturus
Your Browser and security settings should tell you all you need to know. Additionally, you need to have an account in order to log into the online store and this requires a password and login name, etc.
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Coloneh
the only way someone could steal your credit card info would be to hack the GW sever. its a connection between your computer and Anet, no one is going to take anything from you. its good to be a little cautious with that info, but something like this from a legitimate company will always be secure.
Raiin Maker
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Originally Posted by Coloneh
the only way someone could steal your credit card info would be to hack the GW sever. its a connection between your computer and Anet, no one is going to take anything from you. its good to be a little cautious with that info, but something like this from a legitimate company will always be secure.
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Clerihew
I haven't ever heard of anyone having problems when buying from the online store - caution is always good though I guess...
Etta
I brought that upgrade pack by credit card as well, so was my GF. If anything gone wrong you can always claim whatever lost back form your credit provider but only if you paid by credit card, no such luck for switch card.
Anyway it's highly unlikely that anything will go wrong.
Anyway it's highly unlikely that anything will go wrong.
Xenex Xclame
Guys, he knows that the store is ( probably) safe and everything, he just needs either to be able to buy it tru browser so he can see its secure connection, or have it somewhere on the Anet site or NCSoft that says how it is secured.
Kuldebar Valiturus
Some things are implicit.
It already requires the company's software to even log into the online store using a password protected system. That's implied security provided directly by the company. Additionally, credit card transactions have been certified and authorized by the card companies.
Also, look closely at the screen where you enter the credit card information.
It's like asking the question:
"If I walk into Macy's Department Store and shop for clothes, will a drug crazed, prior convicted felon that just happens to be a Macy's employee shoot me and steal my money?"
Well, it could happen, but if it did the blame would be fairly easy to place.
It already requires the company's software to even log into the online store using a password protected system. That's implied security provided directly by the company. Additionally, credit card transactions have been certified and authorized by the card companies.
Also, look closely at the screen where you enter the credit card information.
It's like asking the question:
"If I walk into Macy's Department Store and shop for clothes, will a drug crazed, prior convicted felon that just happens to be a Macy's employee shoot me and steal my money?"
Well, it could happen, but if it did the blame would be fairly easy to place.
Raiin Maker
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Originally Posted by Kuldebar Valiturus
Some things are implicit.
It already requires the company's software to even log into the online store using a password protected system. That's implied security provided directly by the company. Additionally, credit card transactions have been certified and authorized by the card companies. Also, look closely at the screen where you enter the credit card information. It's like asking the question: "If I walk into Macy's Department Store and shop for clothes, will a drug crazed, prior convicted felon that just happens to be a Macy's employee shoot me and steal my money?" Well, it could happen, but if it did the blame would be fairly easy to place. |
Kuldebar Valiturus
I understand, you may need to "Ask a Question" via Guild Wars Support, to get anything in writing.
Credit Cards have built in fraud protections as well, and even if the worst somehow happened, your Dad would only be required to pay no more than 50 dollars of any contested charge.
Perhaps, just talk your Dad into getting you something like a Visa Gift Card. It acts just like a credit card but only has a fixed amount on it and can't be used for anymore than what you place on it.
Credit Cards have built in fraud protections as well, and even if the worst somehow happened, your Dad would only be required to pay no more than 50 dollars of any contested charge.
Perhaps, just talk your Dad into getting you something like a Visa Gift Card. It acts just like a credit card but only has a fixed amount on it and can't be used for anymore than what you place on it.
Raiin Maker
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Originally Posted by Kuldebar Valiturus
I understand, you may need to "Ask a Question" via Guild Wars Support, to get anything in writing.
Credit Cards have built in fraud protections as well, and even if the worst somehow happened, your Dad would only be required to pay no more than 50 dollars of any contested charge. Perhaps, just talk your Dad into getting you something like a Visa Gift Card. It acts just like a credit card but only has a fixed amount on it and can't be used for anymore than what you place on it. |
Smile Like Umean It
An easy solution to your problem is not having to use your dad's card at all. There are pre-paid Visas that you can buy at places like CVS and use as a regular credit card. Not sure if Visa is the only one or not, but whatev.
Being able to buy from the online store was one of the first things I thought about when I saw the commercial for them.
Being able to buy from the online store was one of the first things I thought about when I saw the commercial for them.
The Herbalizer
Anet couldnt afford to not use a secure connection.
Raiin Maker
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Originally Posted by Smile Like Umean It
An easy solution to your problem is not having to use your dad's card at all. There are pre-paid Visas that you can buy at places like CVS and use as a regular credit card. Not sure if Visa is the only one or not, but whatev.
Being able to buy from the online store was one of the first things I thought about when I saw the commercial for them. |
Raiin Maker
Shameless Bump...
thezed
I would say your best bet is going to be some kind of pre-paid card.
You could probably get some kind of security documentation from Anet, but it may take you more time and hasle then what it is worth for such a small purchase.
You could probably get some kind of security documentation from Anet, but it may take you more time and hasle then what it is worth for such a small purchase.
Raiin Maker
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Originally Posted by thezed
I would say your best bet is going to be some kind of pre-paid card.
You could probably get some kind of security documentation from Anet, but it may take you more time and hasle then what it is worth for such a small purchase. |
Raiin Maker
Anyone know to what this (quoted from Arenanet) applies?
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(6) What Kind of Security Procedures We Use to Protect the Loss, Misuse, or Alteration of Your Personal Information Under Our Control ArenaNet takes precautions to protect our users' information. When users submit sensitive information via our website, that information is protected both online and off-line. We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personal information. We use encryption, Secure Socket Layers, and other technical measures (such as off-site backup, security testing, and password protection), and we implement off-line efforts to further protect this information, including limiting employee access to personal information and updating our employees regarding our security practices and privacy policies. Please recognize, however, that "perfect security" does not exist on the Internet. |
lakatz
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Originally Posted by Raiin Maker
Yeah i have asked 'Ask a question' and they were unable to answer me, so i have emailed Arena-net directly, the website says they use secure encryption however they did not say whether or not this was for the store or not.
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Even though that's all been fixed since, that won't help make your dad feel more secure about the transaction now will it? So here's a thought. Have you tried to right click on the store browser and see the properties? If you can see the protocol in the properties, you can see if it's https (secure SSL connection) or just http. I have no doubt personally that it's https.
For more information: http://www.boutell.com/newfaq/definitions/ssl.html
PS (EDIT)... ANET security information isn't going to help you. The ingame store connects directly to NCSoft, and your transaction is with NCSoft. You have to have a master account with NCSoft to even use the ingame store. http://eu.plaync.com/eu/
Kuldebar Valiturus
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Originally Posted by Raiin Maker
Anyone know to what this (quoted from Arenanet) applies?
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Quote:
| We use encryption, Secure Socket Layers, and other technical measures (such as off-site backup, security testing, and password protection), and we implement off-line efforts to further protect this information, including limiting employee access to personal information and updating our employees regarding our security practices and privacy policies. |
Raiin Maker
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Originally Posted by lakatz
Yeah the secure encryption thing they're talking about IS for their store. I know because their encryption program wasn't well written in the very beginning and caused me a few days' grief.
Even though that's all been fixed since, that won't help make your dad feel more secure about the transaction now will it? So here's a thought. Have you tried to right click on the store browser and see the properties? If you can see the protocol in the properties, you can see if it's https (secure SSL connection) or just http. I have no doubt personally that it's https. For more information: http://www.boutell.com/newfaq/definitions/ssl.html |
lakatz
did you try to right click anywhere on the screen of the store? It is in essence a browser, the definition of 'a browser' is "a software program used to view and interact with various types of Internet resources available on the World Wide Web," but it's not IE or Firefox, of course, so I don't know how well the right click thing works on it.
I wrote a PS to my previous post. I didn't realize you were searching ANET for security information when I wrote the first one. Then I realized when I read your post quoting ANET. Your transaction is directly with NCSoft, so NCSoft (http://plaync.com) is where you should go for security information, not ANET.
I wrote a PS to my previous post. I didn't realize you were searching ANET for security information when I wrote the first one. Then I realized when I read your post quoting ANET. Your transaction is directly with NCSoft, so NCSoft (http://plaync.com) is where you should go for security information, not ANET.
Raiin Maker
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Originally Posted by lakatz
did you try to right click anywhere on the screen of the store?
I wrote a PS to my previous post. Youre transaction is directly with NCSoft, so NCSoft (http://plaync.com) is where you should go for security information, not ANET. |
And yeah, right clicking on the screen of the store anywhere doesn't work, guessing because its part of the guild wars client, and not a browser.
Kuldebar Valiturus
http://www.plaync.com/us/store/index.html
NCSoft Store has the GoTY Edition but not the add-on upgrade. :/
NCSoft Store has the GoTY Edition but not the add-on upgrade. :/
Raiin Maker
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Originally Posted by Kuldebar Valiturus
http://www.plaync.com/us/store/index.html
NCSoft Store has the GoTY Edition but not the add-on upgrade. :/ |
Raiin Maker
Quote:
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Originally Posted by lakatz
did you try to right click anywhere on the screen of the store? It is in essence a browser, the definition of 'a browser' is "a software program used to view and interact with various types of Internet resources available on the World Wide Web," but it's not IE or Firefox, of course, so I don't know how well the right click thing works on it.
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lakatz
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Originally Posted by Raiin Maker
... however I'll attempt to use my firewall to see what site Guild Wars is connecting to.
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EDIT: I'm having a ton of fun here because I just realized what we're doing... globally problem solving in nearly real time. gotta love the internet.
Raiin Maker
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Originally Posted by lakatz
*slaps forehead* brilliant... glad I thought of that.
EDIT: I'm having a ton of fun here hecause I just realized what we're doing... globally problem solving in nearly real time. gotta love the internet. |
Guild wars DOES NOT show up being secure...
Really wish Gaile was online so we could get an official answer here.
lakatz
Well then here you go. http://help.plaync.com/cgi-bin/playn...nduser/ask.php. I don't remember how long it took to get an answer from them when I tried this, but I don't believe it was more than a day.
I do know the ingame store uses encryption because the day they opened, I tried to buy a couple extra character slots, and they kept rejecting my credit card three-digit security code. I called my bank and asked what the problem was, and they said it was probably that the store's encryption program was not able to read my security code properly. The bank offered to issue a new card with a different security code and that worked. Sometime later (September 6), ANET posted in one of the game updates that a flaw was fixed in the ingame store that had prevented some people from making purchases. I suspect that might have been the same flaw I encountered.
I do know the ingame store uses encryption because the day they opened, I tried to buy a couple extra character slots, and they kept rejecting my credit card three-digit security code. I called my bank and asked what the problem was, and they said it was probably that the store's encryption program was not able to read my security code properly. The bank offered to issue a new card with a different security code and that worked. Sometime later (September 6), ANET posted in one of the game updates that a flaw was fixed in the ingame store that had prevented some people from making purchases. I suspect that might have been the same flaw I encountered.
bilateralrope
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Originally Posted by Coloneh
the only way someone could steal your credit card info would be to hack the GW sever. its a connection between your computer and Anet, no one is going to take anything from you. its good to be a little cautious with that info, but something like this from a legitimate company will always be secure.
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So the best way to assure customers is to tell everyone what encryption algorithms(s) are being used. Now before you say that this just lets hackers break it easier, consider that the best encryption algorithms are designed with the assumption that the attacker will know everything about it except the encryption key(s) being used, then the algorithm is made public to show off how good it actually is.
Raiin Maker
Just send another email. Waiting for a reply.
c_ras
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Originally Posted by Kuldebar Valiturus
http://www.plaync.com/us/store/index.html
NCSoft Store has the GoTY Edition but not the add-on upgrade. :/ |
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Originally Posted by Raiin Maker
Yeah i know, gotta buy it from the store.
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Originally Posted by Play NC.com Website
NCsoft's Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view NCsoft's Privacy Policy, http://www.plaync.com/us/help/privacy.html.
Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. |