crashing crashing crashing

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

wtf is wrong with this, it crashes every time i try to do anything, stupid update, about every half an hour, and every 5 minutes in DoA

Davros Uitar

Wilds Pathfinder

Join Date: Jan 2006

Fool Wolves

W/Mo

Just crashed out here as well - changing districts and game shu down.

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

something seriosly wrong here, mabye need to revert so they can test it out some more. (your all complaining as i say this but i think they test everything first dont they?)

SeZMehK

Frost Gate Guardian

Join Date: Apr 2006

NY

Gamerz Unlimited [GU]

E/Me

I cant even log onto my chars now, the game keeps crashing....

Davros Uitar

Wilds Pathfinder

Join Date: Jan 2006

Fool Wolves

W/Mo

Just crashed again while doing nothing else rather than standing in Kamadan for 8-10 mins - something has destabilised.

Oh - and still can't open vabbi chests when I have keys on me.

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

glad i made this thread and its not just me having deffective hardware

tknorris

Ascalonian Squire

Join Date: Nov 2006

The Kaizen Order [Kaiz]

N/Mo

I got a crash shortly after the update as well. First time it's ever happened to me so I'm pretty sure it's related to the update.

Bryant Again

Bryant Again

Hall Hero

Join Date: Feb 2006

Twice in 30 mins. And all I was doing was standing in the monestary.

headcarb

headcarb

Frost Gate Guardian

Join Date: May 2006

England/Shing jea

Rt/

blame the many wamos in the grotto

Spartan117

Spartan117

Academy Page

Join Date: Mar 2007

The Other Hand

W/R

did this thing just start happening? ( i havnt seen yet cuz i havnt loged on yet today.)

onerabbit

onerabbit

Grotto Attendant

Join Date: Mar 2006

Thanks to all the guru [mods]

crashing crashing crashing

Croco Clouds

Croco Clouds

Wilds Pathfinder

Join Date: Mar 2007

Montreal, QC, Canada

Divine Illumination [LaZy]

E/A

it's gonna be hell to PvP players

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

definatly hell to the new hero battles (hehe 4 free victory points)

rtippenhauer

rtippenhauer

Pre-Searing Cadet

Join Date: Feb 2006

N/E

I've crashed 4 times in the past 30 min. Mostly while standing around in town with Storage open.

rtippenhauer

rtippenhauer

Pre-Searing Cadet

Join Date: Feb 2006

N/E

Quote:
Originally Posted by Spartan117
did this thing just start happening? ( i havnt seen yet cuz i havnt loged on yet today.)
Yes, started right after the update. I don't ever remember having a crash before and today I've had 4.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

i clicked on a template in chat and crashed>.<

HKSdivision

HKSdivision

Desert Nomad

Join Date: Feb 2006

W/

I've been crashing whenever I logout and try to log back in. It's getting really annoying.

milan

Desert Nomad

Join Date: Nov 2005

BONE

N/

I'm joining the club. Crashing out, restart gw and it tells me I can reconnect (was in a mission)..attempt to and guess what...

Fantastic update content, **** poor quality control.

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

Same here, I crashed 4 times already and all i did was running around in LA. Not only that, the lower right corner of my screen keep flickering when I log in and sometime when I'm in town. Certain weapons made my heroes turn into a white box as well, they did turn back to normal when i take the weapon off.

XFX GeForce 7900GT SLI, driver ver 93.71. Win XP.

What's going on Anet? Man! was looking forward to a latenight GW fun, F this! I'm off to bed.

Polgara Darshiva

Polgara Darshiva

Frost Gate Guardian

Join Date: Apr 2006

Cape Town, South Africa

Mind Sport SA [MSSA]

There's a send e-mail link on the same window that reports the crash.

Send off the e-mail so they can debug it instead of posting it here were there's nothing they can do

Dex

Dex

Wilds Pathfinder

Join Date: Dec 2005

Chicago, IL

Black Belt Jones

R/Me

"Ahhh! ANet I'm mad cuz my game no worky!" = Not Useful

"I'm having a problem. ANet, here's some information about my problem to help you fix it." = Useful

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

new update, lets see if it helps

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

Yeah I did sent them the ticket, Dex. Also sent the report when the crash happen as well. Not much anyone can do now, right?

HKSdivision

HKSdivision

Desert Nomad

Join Date: Feb 2006

W/

I sent a ton of those email things and I also sent one through the Support on the GW.com website. But hopefully this update just fixed it.

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

any luck? im in an explorable area and everythings fine

Brother Andicus

Lion's Arch Merchant

Join Date: May 2005

Scotland

The Illuminati

Seems fixed. There is still a problem with 1024/768 and small interface size though.

milan

Desert Nomad

Join Date: Nov 2005

BONE

N/

Don't assume that because we post here that we don't also submit a support ticket and/or allow the bug report to be sent automatically.

Dex

Dex

Wilds Pathfinder

Join Date: Dec 2005

Chicago, IL

Black Belt Jones

R/Me

Quote:
Originally Posted by milan
Don't assume that because we post here that we don't also submit a support ticket and/or allow the bug report to be sent automatically.
I didn't assume anything. I just made a statement. No need to be defensive.

I'd say the slowdown in the number of posts about crashing is a good sign that the last update at least helped.

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

lol just crashed again.

HKSdivision

HKSdivision

Desert Nomad

Join Date: Feb 2006

W/

Quote:
Originally Posted by milan
Don't assume that because we post here that we don't also submit a support ticket and/or allow the bug report to be sent automatically.
Are you talking to me? I wasn't assuming anything so you need to chill. I just posted that I sent one in. I didn't say that nobody else has sent one in or tried too, so no need to jump on me.

furyore

Ascalonian Squire

Join Date: Apr 2007

The Kabuya Clan

D/Me

after the update?

Aerian_Skybane

Aerian_Skybane

Wilds Pathfinder

Join Date: Apr 2006

House of Caeruleous [HoC]

R/E

I crash when attempting to Save a Template.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Quote:
Originally Posted by Polgara Darshiva
There's a send e-mail link on the same window that reports the crash.

Send off the e-mail so they can debug it instead of posting it here were there's nothing they can do
No, you don't say. Now if only I'd thought to send the error report in instead of posting about the crashing here everything would be alright.

aeroclown

aeroclown

Krytan Explorer

Join Date: May 2005

Louisiana

E/Mo

Quote:
Originally Posted by Azagoth
No, you don't say. Now if only I'd thought to send the error report in instead of posting about the crashing here everything would be alright.
Honestly it really is that simple.

I haven't crashed all day even after an image. No audio problems, no image problems no nothing. There truly is little that can be done in the way of community support if the problem is localized to a few specific hardware configurations.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

I guess you missed the sarcasm!

EternalTempest

EternalTempest

Furnace Stoker

Join Date: Jun 2005

United States

Dark Side Ofthe Moon [DSM]

E/

Try this

Update Microsoft DirectX (Even if using Vista, it will update *some* of the DX9 layer files) - http://www.microsoft.com/downloads/d...displaylang=en

Especially update the following
Video card drivers = most current *official* driver
Sound card drivers = update, especially if your using on-board sound

Uninstall and Reinstall Guildwars (in case the update did not install correctly / corrupted files).

Advanced users, just rename gw.dat file, launch guildwars and see if the re-downloaded one has the same issue, if so, delete your smaller gw.dat file and restore your backed up one.

Defrag the gw.dat file on your hard drive - http://www.plaync.com/us/support/doc_5362.html?prod=48

If your doing a trouble ticket with Anet support. Make a copy of the GuildWars short cut

Right click on the copy of short cut, change "~~~~~~/gw.exe" to "~~~~~~/gw.exe" -diag
It will generate a detailed report about your hardware, network info and attach that file (it will be found in your gw folder) with the support ticket.

Bob B

Ascalonian Squire

Join Date: Feb 2006

Australia

Mo/Me

I'm also getting these crashes now as well. Two within half an hour of each other. I haven't had any problems for 22 months but after this update it's a disaster, unplayable.

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

Well, I've been getting restarts every few minutes. No hardware changes or any reason to suspect overheating in my system. This is the first time I've been playing for more than 1 hour since the big update.

Admael

Admael

Krytan Explorer

Join Date: Sep 2005

California

Xen of Heroes

If you have broadband, what you can do is delete the Gw.dat file, then create a shortcut on your desktop/quicklaunch(it's what I do), and use the switch -image.

Shortcut Target "C:\Program Files\Guild Wars\Gw.exe" -image

and it will redownload the client with all the patches. It usually takes an hour or two to download everything for me

Bob B

Ascalonian Squire

Join Date: Feb 2006

Australia

Mo/Me

Quote:
Originally Posted by Admael
..... what you can do is delete the Gw.dat file, ....
What is this supposed to achieve?
You are suggesting that file is corrupt I suppose but the crashes are completely random and I can repeat an area that crashed previously and it doesn't crash the second time so that would suggest the Gw.dat is ok.
EDIT: Been playing another three hours and no crash so guess it is a rare combination of events and will probably be hard to fault find.