Need help please!

zetaro128

Pre-Searing Cadet

Join Date: Apr 2007

Hi. I bought a second hand GuildWars, and I installed it and everything but when I typed the key code in to make an account, it said there was already an account made by that keycode (I assume the last person who owned the games account). Does anyone know how I can cancel the old account and make a new one?

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

You can't cancel old account's it's impossable maybe you can get ahold of the person you bought it off of and see if he will give you the info if not then i think you got ripped off

Lotrfish

Krytan Explorer

Join Date: Sep 2006

1337ville, California

Generic Name [Tag]

R/

There's no way to get it back. The guy who sold it to you ripped you off. He's probably still playing on the old account and sold you the CDs because they aren't necesarry to play the game. Don't ever buy a used Guild Wars game.

zetaro128

Pre-Searing Cadet

Join Date: Apr 2007

Dammit. Ok il take it back to the store and get a refund.
Thanks

tijo

tijo

Jungle Guide

Join Date: Feb 2007

Montreal

[CDDR]

R/

Never buy a second hand Guild Wars, besides i think it's against the EULA, not sure about that though.

Lotrfish

Krytan Explorer

Join Date: Sep 2006

1337ville, California

Generic Name [Tag]

R/

I can't believe a store pulled something like that. I could see someone trying that online, but a store! I would advise never shopping at that store again. I'm also curious as to if this is a big name store like Best Buy or something.

erfweiss

Krytan Explorer

Join Date: Jul 2006

Cold Black Eyes

W/A

Probably isn't Best Buy or something of that nature (they don't do reselling of games). However, something like Electronics Boutique or one of those computer guys in the mall usually do reselling. After all, they are the kind of places where you can trade in old games for store credit towards something else.

lennymon

lennymon

Forge Runner

Join Date: Nov 2005

Seattle

Odin's Hammer [OH] - Servant's of Fortuna [SoF]

R/

If you have a store receipt, it's possible anet will honor your purchase and issue a new key for you, I suppose it can't hurt to ask them by opening a support ticket...

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

like lennymon said, open a support ticket, however they will ask for a copy of the key (scanned copy of the original key from the package, not just a typed in string) so if you can provide that you can prove your ownership, otherwise you're probably up the creek unless the store will give you a refund. If the store gives you a refund, make sure they know how guildwars works so far as keys go, so no one else in your area has the same issue.

The Pointless

The Pointless

Wilds Pathfinder

Join Date: Jul 2006

Stuck in the UK

Rage International [RAGE]

W/Me

Quote:
Originally Posted by erfweiss
Probably isn't Best Buy or something of that nature (they don't do reselling of games). However, something like Electronics Boutique or one of those computer guys in the mall usually do reselling. After all, they are the kind of places where you can trade in old games for store credit towards something else.
Since we don't know where the OP lives, we can't guess which idiot store sold him the game. Although GAME, who took over EB in the UK, tend to employ right berks who know nothing about games.

Curse You

Curse You

Furnace Stoker

Join Date: Apr 2006

South Pole

The Magus Order

N/Mo

Someone might have got smart and taken the key, made an account, then took the game back to the store for a refund, where the clerk was too dumb to realize that the game disks aren't what you need to play. Then the clerk re-sold the returned CDs.