A-Net ~ Biting off more than they can chew.

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SotiCoto
SotiCoto
Banned
#1
Little something for A-Net here.
Since the introduction of Hard Mode this weekend... I have been unable to play Guild Wars after work... at all...
Why?

This is why:


As it happens, that time it peaked at about 24,000ms since the last ping, though it changed rather erratically and that was the highest I was able to cap. The "average ping" actually continued to go up after that, matching the obscenely high numbers I had been getting for "last ping".

Now see... that is around average now... since the weekend.
If I'm lucky it gets less busy in the early hours of the morning.... when theoretically nobody else is up yet.... but having just tried right now, that is not the case as I'm still getting in the red at around 2000 to 3000 average.


Now... since A-Net don't charge us fees, I understand that they're probably poor as hell and can't afford to fix up their servers to handle this number of people..... so I say instead: Please stop trying to do so much to encourage people back to the game UNTIL you have the servers to handle it. It is just irresponsible, and ruining it for those of us who didn't need encouraging back because we were still contentedly playing.
Lord Natural
Lord Natural
Wilds Pathfinder
#2
Have you checked with anyone else, or run tracerts before blaming anet? Other than the odd texture buffering lag from an early april update, I haven't noticed anything out of the ordinary.
0siris
0siris
Riding the Gravy Train
#3
what kind of connection do you have? If you are on dial up then I'm not in the least bit surprised.

No one I know has reported lag problems that bad since the release of hard mode. Maybe you should try to reinstall guild wars all together. Just a thought.

Also your FPS is a bit low. Afaik your fps has nothing to do with your connection but rather your video card. That's probably where a lot of your lag is coming from.
SotiCoto
SotiCoto
Banned
#4
I'm blaming A-Net primarily because I had NO problem before the introduction of Hard Mode... except at one of the previous bonus weekends. Every bit of lag has been correllated perfectly with a spike in activity among the populace.

It might not be serverside fault.... but that is where the evidence points.

My connection is wireless broadband... Running currently at 54mbps.


Regarding the video card matter... I have tried fiddling with video settings in the past but it never seemed to make any difference. There were times when I could run it on high video settings without any problem whatsoever... and yet other times when even low video settings won't speed it up any.
But if it helps any... my video card is an NVIDIA GeForce FX 5200 .... and I have 1536mb RAM.
Pwny Ride
Pwny Ride
Wilds Pathfinder
#5
Quote:
Originally Posted by Lord Natural
Have you checked with anyone else, or run tracerts before blaming anet? Other than the odd texture buffering lag from an early april update, I haven't noticed anything out of the ordinary.
He doesnt have to, i have 60k+ ping spikes daily.. and its only getting worse and worse.
Exoudeous
Exoudeous
Wilds Pathfinder
#6
im in an international alliance and no one has been complaining about lag at all.

also how are you even able to play with only 10 fps, thats like watching a slide show.
SotiCoto
SotiCoto
Banned
#7
Quote:
Originally Posted by Exoudeous
im in an international alliance and no one has been complaining about lag at all.

also how are you even able to play with only 10 fps, thats like watching a slide show.
In case you hadn't read my post at all.... I was just saying I can't. ¬_¬
That is why I haven't been able to play lately. I got some time in yesterday morning as it had calmed down into the orange then..... but I couldn't tolerate it this morning. My char was rubberbanding all over the place, bounced into a group of Madness Titans I was deliberately trying to avoid (and could have done too, without the lag).
Nightmare. v_v;
Lauryn
Lauryn
Frost Gate Guardian
#8
Actually a lot of my guildmates (and me) had some quite severe lag yesterday while in hard mode, I had an average fps of around 10-20 for over 3 hours (although I blamed my PC/connection as its quite old and only running at 250kb/s )
Exoudeous
Exoudeous
Wilds Pathfinder
#9
fps has nothing to do with your connection, it means you pc cant handle the graphics and you should turn down your settings
Bowman Artemis
Bowman Artemis
Krytan Explorer
#10
My highest ping EVER was about 1500, which was on broadband shaped to 64k with me on vent.
strcpy
strcpy
Desert Nomad
#11
And still, why blame this on Anet? The closer to the servers it gets the more it will affect everyone. If their servers are at fault then *everyone* will have the problems, as is many (including myself) have none.

More than likely there is something in the chain that you connect with Anet that is at fault. Maybe an update changed something that your computer can not handle (thus the 10 FPS), there are places mine *always* gets a huge ping time and it is a problem with my computer, some a few graphics update have introduced. Maybe it is one of the routers between you and Anet, use the above mentioned trace programs to check that. Maybe it is a combination of things.

However, if people are getting a decent response from Anet's servers then it is not their servers - unless they are doing some strange thing where they screw some players to make other always get a good connection it is you. While possible, it is highly unlikely, hard to program, not useful to do so, and basically a worse business decision than just upgrading stuff. If you think this is the case then there is no reason to bother asking as nothing short of someone telling you that will suffice.
Alderin
Alderin
Frost Gate Guardian
#12
Quote:
Originally Posted by Bowman Artemis
My highest ping EVER was about 1500, which was on broadband shaped to 64k with me on vent.
Wow, should I feel bad mine was over 80,000 before on many accasions? ^_^' My net connection to everything else was fine though and I'm on Broadband. Eh, made getting screen shots pretty fun. Have one with my Rit walking along with Wardens on patrol.
f
freekedoutfish
Furnace Stoker
#13
SotiCoto.... *roles eyes*... (ya know I mean this in a nice way)

Didnt I already bash you for mentioning this in my thread?

You cant complain because the game is busy, as a result of Anet adding a new (long over-due) feature.

New addons, patches and campaigns are bound to cause ping and lag issues, because of the influx of players wanting to try the new stuff out. There are also bound to be the odd interface, and programmes issues for the odd player.

But any lag issues calm down after a few days. It isnt a question of "Anet biting off more then they can chew", because this exact same thing happened when with the released of factions and nightfall.

There was immense lagging for a few days after their release. But its all calmed down now and its fine.

Your just getting wound up and annoyed. Yes its frustrating, but you know fine well it will calm down and be fine within a few days. If you're having programme issues, then they will probably fix that within a few days.

Chill dude!! Breath! Is a few days of no GWs really going to kill you?

As for expecting a better service because the game isnt subscription. From my experience, the game performance is better then that of games such as WoW.

When I first played WoW, I was getting kicked out of the game (litterally) every 30 minutes, and my character was freezing on the spot for 30-45 minutes at a time.

It was extremely frustrating.

In the 2+ years i've been playing GW, I have never once experienced anything as bad as that. Its very rare that I get kicked out of GWs and rubber-band issues are far and few between.

The performance of GWs online is extremely impressive for a non-sub game. Yes they have issues, but generally only after major updates or campaign releases.

But those end after a few days.
SuperDave
SuperDave
Frost Gate Guardian
#14
I kinda had a similiar problem as the OP.. After the update, fun and shananigans that transpired this weekend I have now, this morning, had really bad Lag. This kinda happens to me once in a while. Especially after big updates. I made a copy of my gw.dat file some time ago. And when my internet connection seems fine (after various speed tests) I simply overwrite my existing .dat file with the older copy. And yep.. it worked again Might not be the same for everyone, maybe it is A-Net... i couldn't say. My GW experience has been pretty sweet and I have had a relatively lag free 8 month stay at Guild Wars. (With Lag free I mean I've never had stupid crazy 1000 ping + lag that lasted for more then a couple of days). And I'm connecting from Africa, where the Internet is a myth in alot of places here.
sixdartbart
sixdartbart
Forge Runner
#15
Quote:
Originally Posted by SotiCoto
I'm blaming A-Net primarily because I had NO problem before the introduction of Hard Mode... except at one of the previous bonus weekends. Every bit of lag has been correllated perfectly with a spike in activity among the populace.
A rock falls from a building towards 42nd street and at the same time a man falls over dead on 53rd.
Did the rock kill the man?
SotiCoto
SotiCoto
Banned
#16
Quote:
Originally Posted by sixdartbart
A rock falls from a building towards 42nd street and at the same time a man falls over dead on 53rd.
Did the rock kill the man?
If it happens three times in a row... the same way every time.... then it begins to look very possible.

Or had you failed to take note of that vital aspect of the statement? Once isn't a trend. Twice isn't a trend... But when something happens consistantly three or more times, that is when I begin to suspect pattern.
D
Deleet
Wilds Pathfinder
#17
I don't have any lag issues, even on dial-up.
Thus, the problem cannot be global (unless I was just lucky to be on the right server at the right time, unlikely).

Thus, it is not ANET's fault.
SotiCoto
SotiCoto
Banned
#18
For those of you who can see the image in the first post.... would you mind checking which server address you link to... and then telling me whether you get lag or not?
It might just be that one particular server....
R
Razorwood
Frost Gate Guardian
#19
Quote:
Originally Posted by SotiCoto

My connection is wireless broadband... Running currently at 54mbps.
I'm sure that's your router speed not your broadband / ISP speed, if it is however mind telling me your ISP?

I have a 4mb Virigin Media line and lately i've been having general internet problems, only really started to happen in the past 2 weeks.

I had some nasty lag spikes last night but it wasn't due to GWs.
x
xDusT II
Wilds Pathfinder
#20
heh I've had worse