Use the command "/deaths" to see how many deaths you have. If you are below the first tier of survivor the title track will disappear, if you are above level 20 , it will stop advancing.
What is cruel is what I do to myself. I used to have a mesmer that was 1000 exp points from the Second level of Survivor (So I already had the first survivor title.) I was so pissed, I deleted the character, and restarted.
Because mesmer is kind of a hard class to keep alive (especially in Cantha) I have restarted my new mesmer about 24 times in the last 2 months. Its driving me crazy. Right now, its Level 16 and counting... Cross your fingers for me!!!