Access Key is unreadable... help!

Taedran

Pre-Searing Cadet

Join Date: May 2007

Well I found the access key on the back of the Disc-Case-Cover, and it wanted me to gently scratch off the silver with the coin to reveal the Key...
when I did, I got most of the silver off, but alot of the words are REALLY smeared, there are only 2... maybe 1 1/2 segments that are readable, what can I do?

Thomas.knbk

Thomas.knbk

Forge Runner

Join Date: Jul 2006

go back to the store and get a new one

Taedran

Pre-Searing Cadet

Join Date: May 2007

So pay another $30?

Realm of Fiery Doom

Realm of Fiery Doom

Lion's Arch Merchant

Join Date: Mar 2007

Realm of Fiery Doom

Can you give your code to them and ask them to tell you what it says, and if they can't, give you a new one for free? (if you give them back the CDs and manuals and all).

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

alternatively to the store, take a picture with a digital camera, on get in touch with ANet via support.guildwars.com

Thomas.knbk

Thomas.knbk

Forge Runner

Join Date: Jul 2006

Quote:
Originally Posted by Taedran
So pay another $30?
No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Quote:
Originally Posted by Thomas.knbk
No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.
Yeah, but try to be a bit more polite

ichigo_panty

ichigo_panty

Krytan Explorer

Join Date: Nov 2006

Exiled And Forsaken[EnF]

As long as you can prove that you brought the copy at that shop, you can change it.
It is included in the manual that if the cd-key is missing or unreadable, you may change it within 14 days.
Hope that you still have your receipt. And next time, open it in the shop and scratch it in front of them.