Access Key is unreadable... help!

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T
Taedran
Pre-Searing Cadet
#1
Well I found the access key on the back of the Disc-Case-Cover, and it wanted me to gently scratch off the silver with the coin to reveal the Key...
when I did, I got most of the silver off, but alot of the words are REALLY smeared, there are only 2... maybe 1 1/2 segments that are readable, what can I do?
Thomas.knbk
Thomas.knbk
Forge Runner
#2
go back to the store and get a new one
T
Taedran
Pre-Searing Cadet
#3
So pay another $30?
Realm of Fiery Doom
Realm of Fiery Doom
Lion's Arch Merchant
#4
Can you give your code to them and ask them to tell you what it says, and if they can't, give you a new one for free? (if you give them back the CDs and manuals and all).
d
dargon
Furnace Stoker
#5
alternatively to the store, take a picture with a digital camera, on get in touch with ANet via support.guildwars.com
Thomas.knbk
Thomas.knbk
Forge Runner
#6
Quote:
Originally Posted by Taedran
So pay another $30?
No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.
Arduin
Arduin
Grotto Attendant
#7
Quote:
Originally Posted by Thomas.knbk
No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.
Yeah, but try to be a bit more polite
ichigo_panty
ichigo_panty
Krytan Explorer
#8
As long as you can prove that you brought the copy at that shop, you can change it.
It is included in the manual that if the cd-key is missing or unreadable, you may change it within 14 days.
Hope that you still have your receipt. And next time, open it in the shop and scratch it in front of them.