Hey all...I just want you all to know that keep your computers clean of spyware,adware and viruses. I did that too BUT for one week i was using my dad's computer to play guildwars and guess what....it was full of everything that made my life a pain. I got banned permanently (code=045) 7th of May 2007. The reason was that i was using 3rd party programs, which i never knew. I kept wondering "what is this, why am i being accused about using 3rd party programs though i have never used them". Then i realized that it has to be because of a virus or spyware of somekind....SO i made a spyware scan...and result was kinda ummm; 252spyware/adwares+one adware which automatically installs 3rd party programs without letting the computer user notice this.
I took a pic and sent it to
Anet support team and here is what they told me:
"Thank you very much for contacting the Guild Wars Customer Support Team. A game moderator did witness automated behavior in game while observing your character, this indicated the use of an automated third-party program, which is why we closed the account. We are afraid to say that players are responsible for the security of their account. Please note that players are responsible for the security of their account. Unfortunately we cannot be held responsible or liable for anything that occurs as a result of this type of issue. Please for further information refer to our Terms Of Agreement."
My own stupidity that i didn't scan the computer with 2 spyware scanners at the first point ( i only used windowses' own spyware scanner called Windows Defender at first which showed that the computer was clean of spyware/adware )So..i lost everything because of one adware i didn't know even existed...over 2000hours of gameplay,over 150€ worth of money and all my friends lost possibly forever because of ONE STUPID ADWARE!! Just my luck to get banned while using computer which i usually don't even use to play Guild Wars...anyway..everyone take care of your accounts and have fun playing GW..i can't do that anymore >.< it was fun as long as it lasted. AND KEEP YOUR COMPUTERS CLEAN! maybe we see again in Guild Wars 2 =) but i must ask; where is the justice here...
-Rand
Account lost forever because of an adware.
Rand \,,/
Iuris
Well, that's the internet for us. Porn is dirty, and Hackers hack indiscriminately...
Moon Bladestar
awwww rand i feel for u boy. it was badluck that it happend to you in the first place and even with proof Anet still wont give you another chance. i know i always thought that Anet was suppose to send us at least one email warning us before they banned our account for whatever reason but i guess not. must be in the fine print somewhere. i know its not really the game itself u miss but the fact that you wont be able to get in contact with all ur friends again unless of course u buy another account but this whole incident would have let a sore taste in ur mouth and i cant say i blame u for being upset and angry with the whole situation. somehow it just makes it worse when ur innocent. i myself have always wondered what i would do if this happened to me and i know i would give up gw and get on with my life. dont get me wrong i would want to kill someone first especially when all the time and hard work u've put into ur chars just goes down the drain like that. but u have to look on the positive side of this, this was the perfect cure to get over ur addiction with gw and now u can spend more time playing ur guitar which i know u love. God clearly wants u to spend ur time doing other, more important things so take this as a sign 
it was a tough blow but stand up with ur head held high and keep walking. ur friend 
it was a tough blow but stand up with ur head held high and keep walking. ur friend
Rand \,,/
Quote:
|
Originally Posted by Moon Bladestar
awwww rand i feel for u boy. it was badluck that it happend to you in the first place and even with proof Anet still wont give you another chance. i know i always thought that Anet was suppose to send us at least one email warning us before they banned our account for whatever reason but i guess not. must be in the fine print somewhere. i know its not really the game itself u miss but the fact that you be able to get in contact with all ur friends again unless of course u buy another account but this whole incident would have let a sore taste in ur mouth and i cant say i blame u for being upset and angry with the whole situation. somehow it just makes it worse when ur innocent. i myself have always wondered what i would do if this happened to me and i know i would give up gw and get on with my life. dont get me wrong i would want to kill someone first especially when all the time and hard work u've put into ur chars just goes down the drain like that. but u have to look on the positive side of this, this was the perfect cure to get over ur addiction with gw and now u can spend more time playing ur guitar which i know u love. God clearly wants u to spend ur time doing other, more important things so take this as a sign
it was a tough blow but stand up with ur head held high and keep walking. ur friend |
thanks ^^
howlinghobo
A game moderator did witness automated behavior in game while observing your character, this indicated the use of an automated third-party program, which is why we closed the account.
oh yeh, spyware which randomly installed a gw bot and randomly set it up to bot on your account, pretty convenient
oh yeh, spyware which randomly installed a gw bot and randomly set it up to bot on your account, pretty convenient
Rand \,,/
.................. i really didn't know that there was a 3rd party program running on my dad's computer. If i was a bot user, i would have given up a long time ago and i wouldn't have posted this thread.
if you have nothing else to do than flame me, then go flame somewhere else.
if you have nothing else to do than flame me, then go flame somewhere else.
Numa Pompilius
I'd say Howlinghobo nailed it.
@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters and pirates write *hundreds* of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it.
Play something else, keep pestering support, or buy a new copy, but stop bitching here, no-one here can do anything for you.
@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters and pirates write *hundreds* of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it.
Play something else, keep pestering support, or buy a new copy, but stop bitching here, no-one here can do anything for you.
squan
hmmmm, i would say pittbull style. Dont give up, keep on trying it. Sent a Private message to Gail or something, but not give up. Its a waste of money and time you have spent in GW.
Good luck m8
Good luck m8
Rand \,,/
Quote:
|
Originally Posted by Numa Pompilius
I'd say Howlinghobo nailed it.
@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters spend hundreds of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it. Play something else, or buy a new copy, but stop bitching here, no-one here can do anything for you regardless of if you're innocent or not. |
Witte Was
I know Rand is innocent. I've played quite allot with him and I know he is honest about things he sais. I'm sure that Rand didn't use any 3rd party program. A-net, listen to this: Rand didn't use any 3rd party program. It's not fair at all if someone paid 150 bucks for a game he liked and he can't play it anymore because of a stupid misunderstanding.
thelegendozelda
Just hope you dont get the adware that installs the bot that does all the missions and gets 100% in all 3 maps......that bot is horriable! .............
on a side note......anet didnt ban your account because they scanned your computer and seen you had adware on it........they banned your account because someone seen with there own eyes your toon acting like a bot.
on a side note......anet didnt ban your account because they scanned your computer and seen you had adware on it........they banned your account because someone seen with there own eyes your toon acting like a bot.
squan
Quote:
|
Originally Posted by Numa Pompilius
I'd say Howlinghobo nailed it.
@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters and pirates write *hundreds* of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it. Play something else, keep pestering support, or buy a new copy, but stop bitching here, no-one here can do anything for you. |
Numa Pompilius
Quote:
|
Originally Posted by Rand \,,/
any 3rd party program can basically get you banned if they just run in the background when you play gw.
|
Hence hacking, scripting, and cheats will get you banned, while running Internet Explorer, Bittorrent and WinAmp in the background wont - because they don't interfere with GW.
For the same reason it wasn't the adware in itself which cost you your account it was, in all probability, the software the adware came bundled with which got you banned.
Cheats, bots & "helper software" are often/usually crawling with malware like viruses, adware and keyloggers - it's not like the people distributing cheats etc are upstanding members of society or have morals.
Ouchie
I don't see how exactly adware could interact with GW so they would know it is there ....
GW doesn't have access to what is on my computer only what I do or any program I run in GW Right?
GW doesn't have access to what is on my computer only what I do or any program I run in GW Right?
Coridan
I would stay after them at Anet if you read the past couple of weeks about bans you will see that a few people were wrongly banned and were able to work out the issues....so if you are SURE you weren't botting then stick with it and get it back....if you were botting then....don't bot next time
Hengis
There are a couple of options as to what may have happened here:
1) The spyware/trojans installed onto your dad's PC included a Keylogger and your GW Account was subsequently hacked. The hacker then ran bots on the account or sold the account to a BotMaster.
2) The Adware/Trojan scan coming up positive is a coincidence and other activity on your account caused the ban. Did you do a lot of farming at one spot? Did you do the same run over and over again for several hours?
Have a think about anything you may have done that could look "bot like".
I would not give up hope just yet, but continue the dialogue with ANet Support and try and convince them of your innocence.
Lastly, the warning from the OP is absolutely valid, even if it may not have been the cause of his problems.
Good Luck!
1) The spyware/trojans installed onto your dad's PC included a Keylogger and your GW Account was subsequently hacked. The hacker then ran bots on the account or sold the account to a BotMaster.
2) The Adware/Trojan scan coming up positive is a coincidence and other activity on your account caused the ban. Did you do a lot of farming at one spot? Did you do the same run over and over again for several hours?
Have a think about anything you may have done that could look "bot like".
I would not give up hope just yet, but continue the dialogue with ANet Support and try and convince them of your innocence.
Lastly, the warning from the OP is absolutely valid, even if it may not have been the cause of his problems.
Good Luck!
Etta
I'm not taking anyone side here, but if Anet said they had a moderator watching you and they somehow were thinking that you were using a bot, then not much else anyone can do really. A human error on Anet side, or perhaps you did use bot, who knows? I do feel sorry for you, Rand, if you really are innocent.
Internet can be a harsh place to visit, use firefox and get some adblock, popup block plugin for it, scan you pc for unwanted junk weekly and keep in mind that everything you're about to download might/will/can kill your pc.
Internet can be a harsh place to visit, use firefox and get some adblock, popup block plugin for it, scan you pc for unwanted junk weekly and keep in mind that everything you're about to download might/will/can kill your pc.
Lydz
I feel for you! That must really suck.
sabutai
like others said i dont see how adware had anything to do with the gw program, but maybe you just got unlucky
i always run ad aware by lavasoft every few days, its free
i always run ad aware by lavasoft every few days, its free
Vahn Roi
AVG Free
Windows Defender
Along with having some protection, avoid using programs like Limewire, by using it your asking to be invested with all sorts of adware and malware.
Windows Defender
Along with having some protection, avoid using programs like Limewire, by using it your asking to be invested with all sorts of adware and malware.
Scorpion Boy
Well if you don't get your account back (wich really sucks for you) I'll be more than heppy to give you my account (if that isn't against the EULA Rules) since I don't play it anymore. Just PM if you're interested...
SigurdTheBalmung
This is why people need to stop running Windows on accounts with admin privileges for everyday things. I'm sure you informed your father of all the adware and had it removed. Now is the time to inform him of using a limited user account for every day use so the majority of malicious software on the net can't be installed in the first place.
Best thing I every did for my Windows rig was reinstall WinXP and set up an admin account for installation and a limited user account for everyday use.
Best thing I every did for my Windows rig was reinstall WinXP and set up an admin account for installation and a limited user account for everyday use.
Rand \,,/
Quote:
|
Originally Posted by Hengis Stone
There are a couple of options as to what may have happened here:
1) The spyware/trojans installed onto your dad's PC included a Keylogger and your GW Account was subsequently hacked. The hacker then ran bots on the account or sold the account to a BotMaster. 2) The Adware/Trojan scan coming up positive is a coincidence and other activity on your account caused the ban. Did you do a lot of farming at one spot? Did you do the same run over and over again for several hours? Have a think about anything you may have done that could look "bot like". I would not give up hope just yet, but continue the dialogue with ANet Support and try and convince them of your innocence. Lastly, the warning from the OP is absolutely valid, even if it may not have been the cause of his problems. Good Luck! |
Lydz
Oh well...That's life hey. Thankfully GW2 is coming soon! Just a pity you can never use the Hall of Monuments 
Rand \,,/
Yarrr I Didn't Pay 150€ For Nothing!! I'm Going To Get My Account Back O,..,o....i'll tell them that i start WOW if they are not unbanning me hehe :P that should do the job
Bruce Leeroy
Quote:
|
Originally Posted by Rand \,,/
Anet support team and here is what they told me:
"Thank you very much for contacting the Guild Wars Customer Support Team. A game moderator did witness automated behavior in game while observing your character, this indicated the use of an automated third-party program, which is why we closed the account. -Rand |
Rand \,,/
Quote:
|
Originally Posted by Bruce Leeroy
You were observed by a mod to be bottish. It would be hard to argue that it was due to spyware. If you are innocent, good luck.
|
explodemyheart
Quote:
|
Originally Posted by Numa Pompilius
I'd say Howlinghobo nailed it.
@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters and pirates write *hundreds* of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it. Play something else, keep pestering support, or buy a new copy, but stop bitching here, no-one here can do anything for you. |
Am I saying that Anet definitely made a mistake? No. Am I saying it's possible that Anet made a mistake? Yes.
Second, he wasn't saying, "OMFG THIS IS SO UNFAIR, I DIDN'T DO ANYTHING WRONG ANET MUST FIX IT!" He's saying, "hey, look, this is what happened to me, beware and make sure you keep your computers clean or this could happen to you."
Nanood
I hope the "In Game Moderators" spend a bit more time at the well known bot locations rather than picking on people with questionable guilt. I'll take the word of Witte Was. If even one respected member of this forum will support the OP then thats good enough for me. Tough break. I feel for you no end.
Loviatar
[QUOTE]
since nobody else checked out purity scan i did.
http://sarc.com/avcenter/venc/data/a...urityscan.html
THIS WILL HAVE NO EFFECT ON GW AT ALL
Quote:
|
Originally Posted by Witte Was
I know Rand is innocent. I've played quite allot with him and I know he is honest about things he sais. I'm sure that Rand didn't use any 3rd party program.
|
http://sarc.com/avcenter/venc/data/a...urityscan.html
THIS WILL HAVE NO EFFECT ON GW AT ALL
Quote:
|
Behavior Adware.Purityscan is an adware program that downloads and displays advertisements on a computer. Note: Definitions prior to April 6, 2005 may detect this security risk as Adware.Purityscan.B, Adware.Purityscan.C, or Adware.Purityscan.D. Symptoms Files are detected as Adware.Purityscan. An unusually large number of pop-up advertisements appear when browsing Web sites. |
tenshi_strife
heh.... well all i got to say is tough luck..... also you cant make them prove you are guilty cause if you read the terms and such they have the right to ban you.... hell if they decided they didnt like you and banned you there would be nothing you could do about it...
also i do feel sorry for you, i would be very very sad if this happened to me, but im very careful with GW and viruses on my comp because i dont want this to happen. but like others have said a virus could not do this..... really its your actions that did this not the adware you need to think back to other reasons why you got banned, and ignore this one. it will only impead your progress.
also i do feel sorry for you, i would be very very sad if this happened to me, but im very careful with GW and viruses on my comp because i dont want this to happen. but like others have said a virus could not do this..... really its your actions that did this not the adware you need to think back to other reasons why you got banned, and ignore this one. it will only impead your progress.
MegaMouse
Give the man a break, too many players just want to flame someone and they found what they thought is a perfect target. As far as adaware goes, you never realy know what is beig installed on your computer unless yu are anal about security. It seems oddd that Rand played for as long as he did and never had any problems then the one time he uses his dads computer he gets banned.I personaly have done the same but all that happened to me was a suspension of a few days, my mistake was wanting toplay so bad that I went to an internet cafe(will never do that again). A-Net and NC-Soft at one time did send out an E-Mail warning but I guess the problem has become so rampant that they ndecided to just start banning accounts that are suspect. Is that fair, not to those that are innoscent, should it continue, I think so. Yes they will ban an occasional innoscent account, but if that person can come up with proof that they were not using a bot program willingly then they should get their account back.
If more players who get banned wrongly raise enough of a stink then maybe something will be done. Until then I will just keep beign paranoid about my computers security.
Mega Mouse
If more players who get banned wrongly raise enough of a stink then maybe something will be done. Until then I will just keep beign paranoid about my computers security.
Mega Mouse
lennymon
Well Rand has said that he had farmed like a fiend just prior to the ban, which by the way is NOT a violation of the Eula. He may have appeared bot like, and I believe I read something to the effect of he may have felt bot like ;P towards the end in another thread.
Now, as far as I know... farming isn't against the EULA and looking like a bot does not a bot make. So FIGHT IT RAND!
Now, as far as I know... farming isn't against the EULA and looking like a bot does not a bot make. So FIGHT IT RAND!
Loviatar
[QUOTE]
consider two things.
1. this adware is well known including what it does.
taking over your GW character is not one of them and i think he would have noticed his character running off on its own.
2. Anet has stated several times they have a fifo system (first in first out) and depending on the stack of things to do it might take several weels or longer before they got to that one and checking it out might take time also.
a GM saw behavior and turned it in so they could check the logs for more accurate information than simply a GM spotting something.
Quote:
|
Originally Posted by MegaMouse
Give the man a break, too many players just want to flame someone and they found what they thought is a perfect target. As far as adaware goes, you never realy know what is beig installed on your computer unless yu are anal about security. It seems oddd that Rand played for as long as he did and never had any problems then the one time he uses his dads computer he gets banned.
|
1. this adware is well known including what it does.
taking over your GW character is not one of them and i think he would have noticed his character running off on its own.
2. Anet has stated several times they have a fifo system (first in first out) and depending on the stack of things to do it might take several weels or longer before they got to that one and checking it out might take time also.
a GM saw behavior and turned it in so they could check the logs for more accurate information than simply a GM spotting something.
Frazzy
So..i lost everything because of one adware i didn't know even existed...over 2000hours of gameplay,over 150€ worth of money and all my friends lost possibly forever because of ONE STUPID ADWARE!!
I hope you NEVER get your account back since you were seen in-game using suspicious activity and the fact that you are willing to admit that you have no friends outside of Guild Wars.
I hope you NEVER get your account back since you were seen in-game using suspicious activity and the fact that you are willing to admit that you have no friends outside of Guild Wars.
viper11025
OMG!
Redux your computer and A.net should help you.
Im sure if you call and give them ALL your info yiu can get it back.
Your character will have been stripped though I believe.
Redux your computer and A.net should help you.
Im sure if you call and give them ALL your info yiu can get it back.
Your character will have been stripped though I believe.
Numa Pompilius
Quote:
|
Originally Posted by explodemyheart
First of all, there have been several people on these forums that have been perma-banned for "bot-like behavior" that was supposedly witnessed in game, only to have themselves unbanned after they insisted they did nothing wrong and Anet checked into it.
|
1) Anet have a lot more information on this case than either you or I.
2) You may be inclined to think he's innocent, and I may be inclined to think he's not - but it doesn't matter what we think. The only thing which matter is what ANet thinks, so complaining here doesn't help at all. The only ones who can help him is ANet support.
Quote:
| Second, he wasn't saying, "OMFG THIS IS SO UNFAIR, I DIDN'T DO ANYTHING WRONG ANET MUST FIX IT!" He's saying, "hey, look, this is what happened to me, beware and make sure you keep your computers clean or this could happen to you." |
Secondly, the adware he found has nothing to do with him getting banned, except perhaps indirectly if it was bundled with a hack or bot. ANet has no clue what is running on your computer unless it messes with gw.exe or with the servers.
Gaia_Hunter
That crap of the "automated like beahaviour" really sent a chill down my spine, cause when I m farming at 3-6 in the morning I really feel like a bot.
Guess its good i cant farm more than a couple of hours each spot and my monk actually use armor.
Guess its good i cant farm more than a couple of hours each spot and my monk actually use armor.
thelegendozelda
the Op needs to get over it, he's sad cause he bought gold off ebay, and it started to cost him to much so he started a bot up and got caught..and if anet falls for your "omg my daddys porn infested computer botted GW for me and even sold it to the merchant for me, what shall i do!" they are complete fools
aindrei
I got some problems with some spyware and nothing could remove it except this program. http://www.prevx1.com .
I usually don't buy software but I did buy this one. It is way more advanced than any other anti-spyware software.
I usually don't buy software but I did buy this one. It is way more advanced than any other anti-spyware software.