need Anets email

the eaglewing

Academy Page

Join Date: Sep 2006

Droks

CoN

W/Mo

Iv been banned in gw on one of my accounts, and i havnt done anything wrong at least i dont think so.

i checked my email to see if anet emailed me saying why, and no email.

is there a email i can send a email to, so that i can sort out this problem?

tijo

tijo

Jungle Guide

Join Date: Feb 2007

Montreal

[CDDR]

R/

guildwars.com, support and tehn ask a question. This will redirect you to the PlayNC knowledge base from there you can submit a support ticket for GW.

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

Goto support.guildwars.com and fill out a support ticket. Before you do though, think to yourself

1) did I buy gold from ebay, etc
2) did I have a 3rd party program running that simulates keyboard commands
3) do I have a keycatcher accidentally installed that may have allowed an outside party to hack my account

1 and 2 are against the EULA and I wish you luck in getting your account back, 3 if you can prove it is a whole other kettle of fish.

Doofledust

Doofledust

Frost Gate Guardian

Join Date: Jun 2006

Go to http://guildwars.com/support/ choose your region and then select the "Ask a Question" link on the Support Center page.