Old GW not working? Help pls...

intrus18

Pre-Searing Cadet

Join Date: May 2007

Hey guys, maybe im in the wrong forum. Sorry.

My GW game box is form 2005 and i used to play back then, i just reinstalled game right now to play with a buddy of mine, when i try loggin in it tells me "You Account is not currently authorized to play Guild Wars. If you wish to continue playing, please click the "Enter Store" button above and purchase the appropiate Guild Wars campaing"

I do have a valid key, never gave it to anyone, never changed accounts, never did anything bad with it.. I wanan play, i tried calling customer support but they are closed. Anyone care to give me a hand here, i dont knows whats up!!.

Thanks guys,
Intrus

Malice Black

Site Legend

Join Date: Oct 2005

This is a support issue. Send them an E-mail and they will get back to you.

I Might Avenge U

I Might Avenge U

Jungle Guide

Join Date: Dec 2005

California

R/

Maybe you used a trial key when you played back then?
If so then it is definitely expired by now.

You should try google to troubleshoot it, because there is probably someone with the exact same problem, and he may have written about it. You definitely wanna contact Customer Support .

intrus18

Pre-Searing Cadet

Join Date: May 2007

Thank you.. Question, if i go and buy Nightfall can i play togther with my friend that only has Guildwars? can i do everything with him?

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

You need to contact support.guildwars.com and they will help you. This seems to be a common problem lately with re-installs of the game.

Be prepared to supply them with all your account info, and possibly scans of the original access key paper and the game box.

While this can be time consuming, it's part of the ANet process to prevent account theft.

You can only play with your friend if you both have the same chapter. (Unless you PvP.)

intrus18

Pre-Searing Cadet

Join Date: May 2007

Thank you guys for the response.. example.. hes starting in lvl 1, with nightfall wont i start at lvl 1 too on same place? or i wont be able to see him at all?

dont get it .. sorry

Malice Black

Site Legend

Join Date: Oct 2005

If you both have Nightfall then you can play together. If you have the orginal and he only has NF then you won't be able to play together.

intrus18

Pre-Searing Cadet

Join Date: May 2007

oh ok.. thank you for the help guys!

Lonesamurai

Lonesamurai

Furnace Stoker

Join Date: Apr 2006

Cheltenham, Glos, UK

Wolf Pack Samurai [WPS]

R/A

And remember, if you get any of the other chapters (Nightfall or Factions), remember to add the key to the account you already have...

you may also want to check the keys already added to that account and if you only have a trial code attached, it could be as simple as using the wrong code from the box... I had a friend who realised he had done this recently. he added the full game key in the box and found his presear character had both a one and two year b'day present on his warrior... And a Gwen mini to boot (which he then gave to me when i stole his beer from the fridge)