Inernet goes

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

Hi, i am using a netgear W111T wireless router and when i click on to go to play guild wars my internet always shuts down i just lose the signel from the router is there any way of fixing this i have tryed to shut down the firewall and i still have the same proplem.. any help will be good

Malice Black

Site Legend

Join Date: Oct 2005

Turning off your computers defenses to play a game is dumb.

How long has this been going on? you updated your modem drivers/firmware? have you made sure you haven't set GW to blocked?

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

It has been going on for a little while now i just dont know what to do to fix it :'( so any help how to fix it will be great

Malice Black

Site Legend

Join Date: Oct 2005

There is issues with this router working on Vista. If you have Vista, look for new drivers. If that fails contact Netgear support.

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

i dont have vista so new drivers might help then ? how will email the netgear support will be able to help ? my internet is fine till i go on guild wars then it justs shuts down.

tijo

tijo

Jungle Guide

Join Date: Feb 2007

Montreal

[CDDR]

R/

Guild Wars has been having problems with netgear routers for a while. There are solutions in the support section accessible from the GW website. There was a thread on this also on this forum but i can't seem to find it anymore.

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

why does it happen though if there is way to stop this from happing will be great

FlameoutAlchemist

FlameoutAlchemist

Hitmonk Extraordinarre!!

Join Date: Jan 2007

Lurking moar on my forums

Starvin Chillin on Lincoln Drive [MAFB]

Mo/Me

The reason that it happens is that Guild Wars needs unrestricted access to TCP port 6112, and Netgear routers do not, by default, allow it do so.

NCSoft has a page specifically dealing with this issue. Please follow this link:

http://www.plaync.com/us/support/doc_2607.html?prod=48

If you need further explanation or support, you will need to contact NCSoft and/or Netgear to get the workaround.

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

the thing is that i can get to log in for few seconds before my internet shuts down

FlameoutAlchemist

FlameoutAlchemist

Hitmonk Extraordinarre!!

Join Date: Jan 2007

Lurking moar on my forums

Starvin Chillin on Lincoln Drive [MAFB]

Mo/Me

Quote:
Originally Posted by master wyrm slayer
the thing is that i can get to log in for few seconds before my internet shuts down
I understand that, but port triggering on a router doesn't take effect right away - It waits for a certain amount of traffic to flow through a certain port through a given period of time, then the router shuts down your internet connection thinking that your computer is under attack. This is evidenced by the fact that GW runs for a little bit, then you lose your internet entirely.

Please follow the above posted link for further assistance, or contact NCSoft support and/or Netgear for information on how to disable port triggering for port 6112. This should fix your problem.

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

where abouts is the port triggering thingie ? im sorry im useless

FlameoutAlchemist

FlameoutAlchemist

Hitmonk Extraordinarre!!

Join Date: Jan 2007

Lurking moar on my forums

Starvin Chillin on Lincoln Drive [MAFB]

Mo/Me

You will need to read the manual that came with your router to get where you need to to access your port triggering settings.

Here's a link to NCSoft's support site that kinda talks about where you'll need to go: http://www.plaync.com/us/support/doc_2607.html?prod=48

If you're still having problems getting access to your routers settings to configure your port triggering, you will need to contact Netgear. Their website is at http://www.netgear.com.

Closed thread as there's nothing more we can do here for you on this site.