Connection problems (cannot patch)

Teger

Teger

Frost Gate Guardian

Join Date: Oct 2006

LLJK

A/Mo

28 May 2007 at 20:47 - 1
The title says most of it, but for clarification, I get stuck here:


I have no firewalls, have tried to reinstall (with no success). This happened after I took a 2 month break from GW. Any help is appreciated.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

28 May 2007 at 20:52 - 2
Are you using a router? Also, what programs are running in your system tray by the clock?

Teger

Teger

Frost Gate Guardian

Join Date: Oct 2006

LLJK

A/Mo

28 May 2007 at 22:04 - 3
Quote:
Originally Posted by Matsumi
Are you using a router? Also, what programs are running in your system tray by the clock?
Yes, I use a netgear router, but GW has worked with it before. As for programs that might interfere, the only ones I could think of would be spybot SD, and AVG, although the active protection on AVG is off, as I'm using the free version.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

28 May 2007 at 22:07 - 4
Do you have tea timer or whatever running, an optional install feature of spybot? Also, make sure SPI firewall is disabled on the router.

tijo

tijo

Jungle Guide

Join Date: Feb 2007

Montreal

[CDDR]

R/

28 May 2007 at 22:14 - 5
Well i'd rule out the possibility of teatimer since teatimer prevents installing the patch, not downloading it usually. GW has some issues with netgear routers though, some solutions are on the plaync question database. It's accessible from the support page on the GW website.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

28 May 2007 at 22:39 - 6
lol, sorry, I must be getting tired or something.

But yea, I would recheck the router's settings to see if SPI firewall somehow got re-enabled under the WAN setup configuration.

Teger

Teger

Frost Gate Guardian

Join Date: Oct 2006

LLJK

A/Mo

28 May 2007 at 23:59 - 7
Teatimer was on, but disabling it did not help. As for checking my router...I doubt anything got enabled, but Il check it in a little bit.