I was trying to do my duty and report an abuse...the bots where obhious, they have checkpoints and are doing the same moves, only now after the 3rd day the moves changed a bit for some of them, so when u see them all together for a moment you can be tricked, but if u whait 5mins and see how EVERYTHING REPEATS ITSELF WITH ACCURACY, YOU CAN'T BE FOULED.
These bots are smart yes, but even so, even a donkey could spot them.
What do I get in response?
A confirmation that Anet HAS NO AUTOMATED DETECTING TOOLS for bots and doesn't really give a damm about bots..I simply wasted my time sending reports, taking prinstreens etc etc.
I am whaiting for a reply, for my last update on the report but I don't expect anithing else than "Thank you for your patience, thank you for contacting Guild Wars Customer Support bla bla "
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Customer (XXXX) 06/18/2007 02:31 PM
I was farming in Rilohn Refuge at arround 11.30 GMT when I noticed menny N/A appearing and doing the same sequence of actions, acctions that didn't made much sence. I remember I saw the same sequance of actions last night but I didn't payed much attention, now I did. I attached prinstscreens with the actions/names, I found it more convenient to pack them in .rar files, the files are virus free.
I assume a player with a caracter named "XXXX" might be involved, he tryed to convince me it was him and his guild farming and there are no bots involved.
I would like to receive (if possible) a reply with what u discovered/actions taken.
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Response (GM XXXX) 06/18/2007 03:46 PM
Hello,
Thank you very much for contacting the Guild Wars Customer Support Team. We will use the information you have provided to investigate whether a violation of the rules has occurred and will take the appropriate actions.
All information related to the discovery and disciplining of an account will only be discussed between the possible violator and the customer support. If we do find any rules to be broken, you will not hear of any rulings related to the incident and the account(s) involved.
Regards,
GM XXXX
Guild Wars Customer Support
NCsoft Europe
http://www.guildwars.com
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Customer (XXXX) 06/19/2007 11:13 AM
I reported yesterday the usage of bots in Rilohn Refuge -European District English 1, I think they dissapeared in the afternoon, now a new set of bots has arrived, new names same class (Necro/assasin), doing the same thing.
I don't consider it is necessary to add new printscreens, they are easy to spot, same script, same owner porbably, and they will be there for a long time.
Anet says that bot users are banned and has ways of dettecting bots, I fail to understand how the bots I reported yesterday have been able to function for at least 2 days.
This is disturbing and affects the economy of the game.
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Response (GM XXXX) 06/19/2007 01:43 PM
Hello,
Thank you very much for contacting the Guild Wars Customer Support Team again. We will use this update of the information you have provided to investigate whether a violation of the rules has occurred and will take the appropriate actions.
As always, all information related to the discovery and disciplining of an account will only be discussed between the possible violator and the customer support. If we do find any rules to be broken, you will not hear of any rulings related to the incident and the account(s) involved.
Regards,
GM XXXX
Guild Wars Customer Support
NCsoft Europe
http://www.guildwars.com
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Discussion Thread
Customer (XXXX) 06/20/2007 01:23 PM
I reported the usage of bots in Rilohn Refuge -European District English 1, yesterday and the day before. The bot names changed and every day there was a new set, they use the same script/macro so they are easy to spot. I was about to report that today you have 2 more but then I went to international and I saw that district is full with bots. Necro/assasin + ele/assasin, most of them using the exact script + mabe a few using a new sript, even so easy to spot.
Mabe indeed what I've heared in the forums is corret "bots are the reason why we have no monthly fees" and since you have such a slow reponse (or none since I don't know the results) everibody will create a macro so GW will be a game played by bots.
I will no longer report bots nomater how menny I see, you seem to endulge too much so I am just wasting time it seems.
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