If you're on American servers and being routed through Los Angeles before you connect to Arena.net servers, you're most likely feeling the lag.
If you're on European servers and being routed through Frankfurt before connecting to Arena.net servers, you're most likely feeling the lag.
/complain
Arena.net must contact whoever to get this fixed. Gaile denied it was their server-side problem, but it's certainly not a client-side problem. It would be nice to be able to play and enjoy your product. If the lag doesn't subside before the GW:EN release, I'm most likely not going to buy it until the problems are resolved.
I didn't see a "Complain about the US/Euro lag" thread on the first few pages.
against
Malice Black
You didn't see a thread about this because they have all been moved to the tech forum.