main mission crashes

Bonadie

Pre-Searing Cadet

Join Date: Jul 2007

W/Mo

Ive been having this problem for a while now. Whenever i start a main mission when the countdown finishes my comp goes to a blue screen nd strts up again. However during the dragon festival i could do main missions with no problem at all. I thought everything was fine until i went to play it on monday i tried the main mission nd i get the same problem. ive checked nd i meet the minimum requirements!! plz help

Kuldebar Valiturus

Kuldebar Valiturus

Desert Nomad

Join Date: Nov 2006

Garden City, Idaho

The Order of Relumination (TOoR)

R/

Well, open a support ticket a Guild Wars.com so they can start you down the path of identifying a possible hardware issue.

My best guess right now: a video related issue, perhaps triggered by the cutscene video.


There are some things to eliminate first:
(Support will probably ask you to do most of these things)

-Fully updated game via "C:\Program Files\Guild Wars\Gw.exe" -image

-Updated stable video card drivers check

-DirectX update check

-Sound Drivers and Guild Wars sound settings check

-Defragment GW.DAT

-Identifying possible resource issues, background, 3rd party programs, etc.