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Network News Latency Issue Update – 15 July After a period of much-improved latency, some players—primarily in Europe—are experiencing a return of last week's latency problems. We are reviewing posts on fan forum and the Guild Wars Wiki and relaying them to the Network Teams. The Network Teams have asked players who are experiencing latency to send a –diag report or a tracert via a Support ticket. These reports will furnish the team with extremely helpful data that team members can use as they investigate the cause of the problem and find a lasting solution. Correcting this situation and restoring your ability to play in a lag-free environment continues to be our highest priority, and we thank you for your patience as we continue to work towards a resolution. |
