Relationship between NC Soft and RBS the Netherlangaus

fabiola

fabiola

Lion's Arch Merchant

Join Date: Jun 2006

I'm trying to figure out my recent online transaction. I bought the $5 bonus pack ingame. On my credit account I see the NCSOFT transaction but also a seperate transaction listed as RBS the Netherlangaus which happened within a minute of the NCSOFT transaction. I want to make sure my account wasn't compromised and that they are indeed related. Please post what you know.

Miral

Miral

Jungle Guide

Join Date: Apr 2005

Hell. AKA Phoenix, AZ

The Gear Trick [GEAR]

W/A

that would be the Royal Bank of Scottland netherlands branch, ya? perhaps some sort of international transaction fee? how much was it for, and where do you live?

makosi

makosi

Grotto Attendant

Join Date: Mar 2006

"Pre-nerf" is incorrect. It's pre-buff.

Requirement Begins With R [notQ]

Me/

Royal Bank of Scotland? That would be random unless you were a customer of RBS. They're not the sort of bank to impose charges like that upon any consumer- direct or indirect.
I recommend you contact RBS and/or PlayNC to find out exactly who and what took your money.

fabiola

fabiola

Lion's Arch Merchant

Join Date: Jun 2006

I'm located in USA.
The charge is pending for zero.
I am not a client of RBS.
I'm concerned about my account being compromised, but it would be good to know if it is related to NCSOFT.

Miral

Miral

Jungle Guide

Join Date: Apr 2005

Hell. AKA Phoenix, AZ

The Gear Trick [GEAR]

W/A

huh thats odd... just realized i dont even have a transaction showing up from the gw store...

countesscorpula

Wilds Pathfinder

Join Date: Nov 2006

Gwen Is [EVIL]

N/

Quote:
Originally Posted by fabiola
On my credit account I see the NCSOFT transaction but also a seperate transaction listed as RBS the Netherlangaus which happened within a minute of the NCSOFT transaction. I want to make sure my account wasn't compromised and that they are indeed related. Please post what you know.
Best people to ask would be your creditor (Visa, MC, AE, or whomever it was). They should be able to explain who RBS is, and why the transaction appeared on your account. Anything anyone here says is pretty much speculation. The credit card company should have the straight poop on any and all transactions appearing on the account. Ask them, you'll be happier doing so than not doing so. At the very least, doing so will demonstrate good faith on your part in attempting to prevent credit fraud, which will help if fraud does become an issue in the future.