Why does Anet Ban for certain breaches but not others?

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Hi!

My question is this: Why does Anet only act on certain breaches?

I know I've done this, You may not use sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, or racially or ethnically offensive language. (On complete accident, attempting to shorten Well of Power by using first letters FTL!)

A very common one: While playing Guild Wars, you must respect the rights of others and their rights to play and enjoy the game. To this end, you may not defraud, harass, threaten, or cause distress and/or unwanted attention to other players. (Scamming anyone?)

A very obvious one that they don't give a damn about: Taking advantage of another player ("scamming") in order to take his/her items or account. (Multipule times, people have posted as to what con be done, because anet basicly said, we don't ban for that)



But Anet seems all too willing to act on these, that don't hurt the game as much.

Like this one: You may not advertise the intent to or commit the act of buying or selling gold or items for cash.

Or this one: Using, developing, releasing or promoting a "bot" program

Or: When communicating in Guild Wars using Global Chat (including, without limitation, server wide chat and use of the whisper command), you may not spam, flood, or make duplicate posts.

Botting and Buying gold doesn't hurt the ingame effect nearly as much as Scamming, Rascism, and Abusing exploits.

Anyone have any ideas?

Roshi_ikkyu

Jungle Guide

Join Date: Apr 2006

Mo/W

Quote:
Originally Posted by Retribution X
...
Like this one: You may not advertise the intent to or commit the act of buying or selling gold or items for cash.

Or this one: Using, developing, releasing or promoting a "bot" program


Botting and Buying gold doesn't hurt the ingame effect nearly as much as Scamming, Rascism, and Abusing exploits.

Anyone have any ideas?
I have a lot, they mostly involve ignoring people like you. I'm sorry that u seriously believe that botting and Buying gold doesn't effect the game.

What happen did u buy gold and get banned or was ur bot banned?

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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I don't think you understood what I was saying.

What I attempted to say, was, why does anet only ban for some offenses instead of all?

I mean, it seems to only take one report of bot behaviour to get a ban, but scammers might never get banned.

I asked why. And I have no idea how you got that I botted from a question on why anet doesn't ban for scamming and rascism.

Scorpion Boy

Scorpion Boy

Krytan Explorer

Join Date: Aug 2005

Botting/Buying gold is bad for the economy and against the EULA. Can't ban people for scamming since it's your own fault if you get scammed, you know paying attention when trading bla bla bla. Bout the racism, I think you will get banned for being a racist if Anet gets enough complains about that person. Just my 2 cents.

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Quote:
Originally Posted by Scorpion Boy
Botting/Buying gold is bad for the economy and against the EULA. /close...
And scamming and exploiting and rascism isn't?

I know it's against the EULA. but why does anet put something on their EULA that they don't enforce?

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

How do you know that scamers don't get banned? You don't. You probably just never hear about it because who wants to admit that they were scamming someone?

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Quote:
Originally Posted by Commander Ryker
How do you know that scamers don't get banned? You don't. You probably just never hear about it because who wants to admit that they were scamming someone?
The responses from support that have been posted on the forum, that basicly say, "We do not ban for that".

that's how I know.

Mohnzh

Mohnzh

Krytan Explorer

Join Date: Mar 2007

Might find me roaming around doing missions in hard mode...or maybe I'm lost in the Underworld...

[KCOR]

Mo/

I know a guy that got suspended for three days for making a racial slur in alliance chat, even though it was in jest and he didn't mean offense. I must admit, however, that I do not know what was said. Only that he got suspended and he is not the kind of guy that would say something intentionally to cause offense. So, ANet clearly enforces the racial stuff.

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Only in certian places. There is so much of it some places, it seems like Anet doesn't care.

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

No point guessing better ask them directly. Have you try emailing them or write to them? Am I allow to post their address? Maybe you would like to visit them in Seattle? I have a map if you like one.

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

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I don't get your example, is WoP a swear word that i don't know?

The swearing harrasin etc, don't get banned cause most of the time they don't get reported.

I mean it's the internet people are bad on the internet if people start swearing or harrasing or throwing out racial insults , most of the time what i do is either close local chat, or ignore the person,there done, for me problem solved, no need to go thru all the trouble of reporting+screens+time and date+multiple emails and then still not knowing if the person was banned or not.

You gotta remember they don't have the man/moneypower to police chats all the time, they act on reports ,also insults and that kind don't hurt them , sure it makes the game less fun but it still doesn't hurt them.

Bots and Goldselling/buying however does hurt them.

Edit : Ow btw , others have already said why they don't ban on some scams, basically cause it was the person greed/stupidity that got them scammed and because most of them are hard to proof.


Botting and selling/buying gold DOES hurt the game unlike what you think, it gives people that do not want to do the work them selfs a advantage on the ones that do , even if that advantage is only cosmetic or to show off your E-peen.

anshin

Wilds Pathfinder

Join Date: Aug 2006

R/

you can't know if anet is doing something about it or not... you simply can't unless you work there...

people complain because anet doesn't ban... then when they do people complain its still not enough... give it a rest...

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Quote:
Originally Posted by Xenex Xclame
I don't get your example, is WoP a swear word that i don't know?

I mean it's the internet people are bad on the internet if people start swearing or harrasing or throwing out racial insults , most of the time what i do is either close local chat, or ignore the person,there done, for me problem solved, no need to go thru all the trouble of reporting+screens+time and date+multiple emails and then still not knowing if the person was banned or not.

Edit : Ow btw , others have already said why they don't ban on some scams, basically cause it was the person greed/stupidity that got them scammed and because most of them are hard to proof.
Yes. Wop is a racial slur.

They seriously need to make reporting easier. If it takes someone 20 minutes to report someone who stole 2k, what's the point? I could use 20 minutes to get my cash back.

Yes, most scams are hard to prove. but how do they track gold buyers/sellers? Has to be chat logs and trade sessions, which means they must be able to track what goes on. Hence, they COULD do it, but they don't.

If they would just assign one person to go through chat logs, there'd be a lot less scammers/goldsellers/buyers/evil people who seem to only live to insult other people.

NoPantsRepublic

Frost Gate Guardian

Join Date: May 2006

Off Doing Better Things [afk]

Mo/W

3 people in my guild got banned yesterday for racism, thanks a lot <_<

quickmonty

quickmonty

Ancient Windbreaker

Join Date: May 2005

We can discuss it here until the cows come home, or unti you raise your post count high enough by posting every other post, but nothing will be resolved here. Take it up with ANet. They ban a lot of people that you never hear of because they don't announce bans to the public.

This thread has the potential to become a roaring flame fest

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Quote:
Originally Posted by Retribution X
Only in certian places. There is so much of it some places, it seems like Anet doesn't care.
they have stated that since they cant have people everywhre they depend mostly on reports from players and have a detailed list of information needed to find the incident in the log.

to expect them to spend all their time flooding every district with monitors is moronic at best

HuntMaster Avatar

HuntMaster Avatar

Wilds Pathfinder

Join Date: Feb 2007

Around

Pillar's of Earth [ROCK]

W/

Quote:
Originally Posted by NoPantsRepublic
3 people in my guild got banned yesterday for racism, thanks a lot <_<
Good. players should not be allowed to get away with any type of abuse. i for one am happy that we have 3 less jerks playing the game.

players have two choices, to obey the rules and respect their fellow gamers, or act rudely and risk the punishment.

i understand about anets tolerance about certain things. if they banned for everything guildwars would have almost no players since a good 40-50% of the players i listen to in towns violate one rule or another. and i constantly hear people belittling each other over childish little things like chosen skills or play style. but people are petty. its human nature. and very few people have self control, especially online. thats what makes heroes so great. all the fun with none of the bs.

the best thing to do is take a screenshot, write down the info, post the screen shot on your guildsite, and have the entire guild report them for their crime. these measures can help safeguard future players, especially new players. plus 20-100 reports will cause anet to seek action unless the guild constantly reports people for nothing. as to be a true violation of TOS.

nothing wrecks a game faster than being scammed when you first start playing. so help protect your fellow honest gamers, they may return the favor.

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Quote:
Originally Posted by Loviatar
they have stated that since they cant have people everywhre they depend mostly on reports from players and have a detailed list of information needed to find the incident in the log.

to expect them to spend all their time flooding every district with monitors is moronic at best
Why not make a bot for reading the log, that bans based on certian phrases, or words.

Seems they have time to watch bots... And reporting botlike activity will get attention a helluva lot faster then racist comments.

Like someone said. their reporting process takes forever, and the few times I reported, I got the "we're processing it", and nothing became of it.

kwiet

Banned

Join Date: Apr 2007

i have a ban for 3 days for spamming sales in a place where nothing else happens....
is that logic?

Iuris

Iuris

Forge Runner

Join Date: Nov 2006

Crazy ducks from the Forest

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Think of it this way:

Anet wants NONE of these things to happen. They'd gladly sanction all violations.

However, with thousands of players online all the time, it is not physically possible to monitor all that's going on.

What happens is that Anet will prosecute those activities that do most harm actively, but will act on the lower threats and harder to detect threats when found.

So, what to do? You find a violation, let Anet know. And that doesn't happen on this forum - you need to contact Anet directly, so they can start an investigation.

Second, you must realize that Anet will need to see some evidence. Screenshots are a start, but another important thing is exactly when and where things happened. If these are provided, Anet can check their own logs for evidence.

And in the end, understand that a perfect solution is impossible. It is impossibl e to completely eliminate scamming, abuse and botting. A botter only needs a few hours to get new accounts and set up a whole new batch of bots. The goal to aim for is that all the violations are kept at a tolerable level.

Iuris

Iuris

Forge Runner

Join Date: Nov 2006

Crazy ducks from the Forest

W/

Think of it this way:

Anet wants NONE of these things to happen. They'd gladly sanction all violations.

However, with thousands of players online all the time, it is not physically possible to monitor all that's going on.

What happens is that Anet will prosecute those activities that do most harm actively, but will act on the lower threats and harder to detect threats when found.

So, what to do? You find a violation, let Anet know. And that doesn't happen on this forum - you need to contact Anet directly, so they can start an investigation.

Second, you must realize that Anet will need to see some evidence. Screenshots are a start, but another important thing is exactly when and where things happened. If these are provided, Anet can check their own logs for evidence.

And in the end, understand that a perfect solution is impossible. It is impossibl e to completely eliminate scamming, abuse and botting. A botter only needs a few hours to get new accounts and set up a whole new batch of bots. The goal to aim for is that all the violations are kept at a tolerable level.

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

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Quote:
Originally Posted by Iuris
However, with thousands of players online all the time, it is not physically possible to monitor all that's going on.

What happens is that Anet will prosecute those activities that do most harm actively, but will act on the lower threats and harder to detect threats when found.
They seem to do fine with chat spam, but yet not with racism. Why is the question. WHy focus on something that is only annoying, and forget about something annoying and offensive?

The chat spam was dealt with when people started to complain, well, Lets say, I'm not complaining, just begging for something to be done.

kwiet

Banned

Join Date: Apr 2007

if u complain for spamming sales and u want real chat then go chat on icq or somthin.....
i think people who report that r jalous or somthin and should get a ban themself

Iuris

Iuris

Forge Runner

Join Date: Nov 2006

Crazy ducks from the Forest

W/

Why would the ones playing by the rules have to leave so the abusers could do whatever they want?

Smile Like Umean It

Smile Like Umean It

Desert Nomad

Join Date: Jul 2006

E/Rt

Quote:
Originally Posted by kwiet
if u complain for spamming sales and u want real chat then go chat on icq or somthin.....
i think people who report that r jalous or somthin and should get a ban themself
Why should I when the channel is meant for chatting? No one could say a word for the rest of the year in local, but it's still doesn't matter. The channel is meant for people to converse not sell things. There's a whole other channel made specifically for that.

And what the hell could we possibly be jealous about? Don't know if you've noticed, but post of the crap that's getting spammed is either just that or so common that everyone and their uncle's mom on their half-brother's side already has it.

You make no sense.

kwiet

Banned

Join Date: Apr 2007

sure go look in kaineng center
no one is using local chat there becouse everybody knows that city is used for sales.
so why getting annoyed if you already know thats not the place to have a conversation and then report me like a loser.....

Isileth

Isileth

Jungle Guide

Join Date: Apr 2006

R/W

Quote:
Originally Posted by kwiet
sure go look in kaineng center
no one is using local chat there becouse everybody knows that city is used for sales.
so why getting annoyed if you already know thats not the place to have a conversation and then report me like a loser.....
Ok someone is a little sore. Just remember its a game before you go name calling to people not even involved

You say everyone knows its used for trade? Im aware that the trade channel is used for trade. Thats its purpose, Anet was nice enough to put it there. The chat channel was put there for chat not trading. Its difficult to grasp I know but there is logic there

Anyone who wants to trade will have the trade channel turned on. People who dont will turn it off. You dont loose any potential sales by using the trade channel, you will reach those wanting to trade without annoying those who dont.

Also you choose to do this after Anet put a warning on the login screen about doing exactly what you did? You break the rules, you get punished. Hopefully next time you will use the correct channel, if not, well you will just keep on getting bans.

Masseur

Wilds Pathfinder

Join Date: Dec 2005

Southern California

R/Mo

The fact is they do ban and/or act on all those offenses. But they can't be everywhere all the time. Some they can catch themselves, but others they have to rely on others to report.

Oh and District 1 of the former "trade districts" is so nice and quiet from the spam that used to be there. Now the screen doesn't scroll constantly and you can actually hold a conversation or help the newbies in All Chat. So refreshing.

Wispir

Ascalonian Squire

Join Date: Aug 2007

US East

Tempalrs Society [TCS]

R/

Quote:
Originally Posted by Retribution X


Or: When communicating in Guild Wars using Global Chat (including, without limitation, server wide chat and use of the whisper command), you may not spam, flood, or make duplicate posts.

This morning I recieved a 72 hour suspension for this, all I would do is say my trade twice then switch channels. I often get the excessive messaging in normal conversations because I type too fast. I think the problem this time is that I was selling in normal chat, which I was in an inactive GW period when that update took place, and did not know it was against the rules until it was too late.

But Anets eagerness to jump on "criminals" like me, or other honest mistakes lands me a 72 hour suspension, putting me out for the entire HA weekend I had been preparing for . Even though the people that are not accepted to a group, or are angry are constantly spamming in PMs or global, but more excessively than sellers, and usually with a more colorful vocabulary.

kwiet

Banned

Join Date: Apr 2007

how often do i need to tell you people
it's the first time i spammed so how could i have read the warning on my login screen if i did'nt had logged out and in yet?

Isileth

Isileth

Jungle Guide

Join Date: Apr 2006

R/W

Quote:
Originally Posted by kwiet
how often do i need to tell you people
it's the first time i spammed so how could i have read the warning on my login screen if i did'nt had logged out and in yet?
The warning was up for a few weeks, its not something they put up recently.

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

@ Wispir, for people like you I do have sympathy,I mean there was no way for you to know, except maybe go to their site, but then again not everybody does that.You just got unlucky, what can we say :| ( sorry dude)

I think they should leave the Trading in Local warning up, i don't know why they removed it :|

Wispir

Ascalonian Squire

Join Date: Aug 2007

US East

Tempalrs Society [TCS]

R/

Quote:
Originally Posted by Xenex Xclame
@ Wispir, for people like you I do have sympathy,I mean there was no way for you to know, except maybe go to their site, but then again not everybody does that.You just got unlucky, what can we say :| ( sorry dude)

I think they should leave the Trading in Local warning up, i don't know why they removed it :|
Yeah and I look at the site all the time, I still can't find that warning. All I see is no excessive spamming in global chat, which I wasn't because I would do a couple messages then switch districts.

DokkyDok

DokkyDok

Lion's Arch Merchant

Join Date: Jul 2007

Interested in finding one.

Mo/

Quote:
Originally Posted by Retribution X
They seem to do fine with chat spam, but yet not with racism. Why is the question. WHy focus on something that is only annoying, and forget about something annoying and offensive?
The person who has taken over a friend's account has intently gotten her account suspended twice for sending a racial slur to a companion who screened it...

Darkobra

Darkobra

Forge Runner

Join Date: Aug 2006

Scotland

Type like an idiot, I'll treat you like an idiot

E/Me

Quote:
Originally Posted by kwiet
how often do i need to tell you people
it's the first time i spammed so how could i have read the warning on my login screen if i did'nt had logged out and in yet?
You shouldn't have spammed in the first place. It's common decency. Not that you'd have any considering you couldn't even spare 10 seconds to read a warning.