Ordered the pre-order pack from the Online Store... now what?

jkyarr

jkyarr

Frost Gate Guardian

Join Date: Jan 2007

Earth, mostly

Hotties Of Ascolonian Rule

Mo/Me

I'm a little concerned for the following reasons.
1. When I attempted to make the purchase on the online store it came back and told me that the transaction had failed because the server was too busy, yet the next time I went back to the online store it displayed as having already been purchased on my account.
2. I never received any email confirmation of the order, nor instructions. If no receipt was tendered with this order does that mean I get it for free?

So what will happens in the end of August? I'm sure my account is earmarked as having paid the $5 or whatever for the pre-order, but I want to insure that I qualify to get the bonus mission pack also, and $5 <> $29.

Will my credit card account be charged the remaining amount for the GW:EN expansion? If so, when?

Will I need to take additional actions to get the key added to my account or will it add automatically and grant me access in time for preview weekend? Will I ever actually get the key or will it just all take place under the covers? If the key is going to be sent to me, then when can I expect it?

seut

seut

Wilds Pathfinder

Join Date: Jun 2005

Europa

login
type /bonus
look into your inventory, if the pre-order weapons are there

kaheiyeh

Frost Gate Guardian

Join Date: May 2005

Australia

Reapers of Solace

Mo/A

Login your account and go to "Change Access Keys" and check if the bonus stuff is there.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

You won't get physical stuff from the GW online or NCSoft stores. Only account keys.

jkyarr

jkyarr

Frost Gate Guardian

Join Date: Jan 2007

Earth, mostly

Hotties Of Ascolonian Rule

Mo/Me

Quote:
Originally Posted by kaheiyeh
Login your account and go to "Change Access Keys" and check if the bonus stuff is there. Yes! This worked nicely. I can now clearly see that I am signed up for the Pre-Order Event Weekend. The rest will work itself out in the wash I suppose...

captain_carter

captain_carter

Frost Gate Guardian

Join Date: Jul 2007

England

The X Viles [TXV]

R/

unless there was something that clearly stated you would be charged for the rest of the amount for the full product on 31st August, then it would likely be illegal for them to charge your card.

This is why I believe you will have to reenter the store on august 31st(or shortly before/after) and make a new transaction for the remaining amount before you will have access to the full expansion.